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Hilton Xiamen
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Reviews (557)
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All reviewshigh end mallihg hotelsclub roomluxury shopping mallpapa johnsbreakfast buffetdecent gymgreat hotelmodern amenitiesbusiness tripabout minutes from the airportpool and gymfloor loungewithin walking distanceenglish channelscentral locationa great stay
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13 - 18 of 557 reviews
Reviewed 7 November 2017

First impression, the staff was very professional either in English or in Chinese.

The hotel was a little bit old but remain its luxury and high-level.

For elite members , they were really generous, especially booking into club level room.

Breakfast was fantastic with variety of selections!

The location is in the heart of Xiamen island which is very good but please mind the traffic...

  • Stayed: October 2017, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Machilus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crowneplazaxm, Public Relations Manager at Hilton Xiamen, responded to this reviewResponded 8 November 2017

Dear "Machilus":
Welcome to Crowne Plaza Paragon Xiamen.
We're so glad to know that you have a wonderful time staying with us and sincerely looking forward to meeting with you in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 October 2017

We were a group of 9 elderly travellers from Canada and checked into this hotel after our tiresome trip to other parts of China. All the staff are very attentive and took the initiative to offer help to some of our travellers who felt ill, and were extremely helpful and caring.When the room first assigned was found to have smoking odour ( obviously the previous guest had smoke in the non smoking room, not untypical in China), they apologized and moved us to another room immediately, Kudos to the management who trained the staff well!Will definitely recommend this hotel.

Room Tip: The Executive floor is very good
  • Stayed: October 2017, traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank KHYeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crowneplazaxm, Public Relations Manager at Hilton Xiamen, responded to this reviewResponded 30 October 2017

Dear Valued Guest:
Welcome to Crowne Plaza Paragon Xiamen.
We're so glad to know that you have a good time staying with us, and our staff treat you well.
Sincerely looking forward to meeting with you in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 October 2017 via mobile

Here for 2 nights. Excellent hotel. Staff service-minded to perfection. Rooms great, facilities also. Breakfast buffet very good too. Location is ideal, in the middle of the city centre. Can't think of any other hotel in China on this level within this hotel category. Absolutely to be recommended.

Stayed: October 2017, traveled on business
Thank P M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crowneplazaxm, Public Relations Manager at Hilton Xiamen, responded to this reviewResponded 4 October 2017

Dear Valued Guest:
Welcome to Crowne Plaza Paragon Xiamen.
We're so glad to know that you prefer our hotel's location and service, hope you have a good time when staying in hotel, and looking forward to meeting with you in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 22 September 2017 via mobile

Usually Crowne Plaza hotels don't rank very high in my opinion of hotels and I have had bad experiences in the past. But this one is a gem! Checking in was a breeze and staff were friendly and helpful. The facilities are not bad too. Room offered me access to the club lounge for breakfast or on level 4 the same. Spread at level 4 was huge. Club level is not bad too. My only source of irritation is the coffee they offered. Don't have black coffee in the hotel. The blend is awful. Thankfully there is a Costa coffee in the building. But in all a great stay. The concierge staff went out of their way to help us book ferry tickets. What more can you ask for. Keep it up CP! You may well end up as my hotel of choice !

Stayed: September 2017, traveled as a couple
Thank Westiekhoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crowneplazaxm, Public Relations Manager at Hilton Xiamen, responded to this reviewResponded 25 September 2017

Dear Valued Guest:
Welcome to Crowne Plaza Paragon Xiamen, we're very glad to know that you have a wonderful time staying with us, and sincerely looking forward to meeting with you in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 18 September 2017

Was pleasantly surprised by this hotel. There was alot of options if you prefer a Western Breakfast at the Buffet. The rooms were spacious with 2 Queen Sized Beds and a bath tub.

It would have been better if there were more english channels but it's ok because wifi was good and fast.

The lounge was conducive for meetings. They offer coffee, water, soda, tea and some bite sized cakes. Our room also came with 1 drink stub at the lounge and we ended up having drinks there as well. There is also Starbucks directly below the hotel. We basically didnt have to leave the hotel after a hard day of meetings and work. Slightly higher than its other competetitors nearby but it was absolutely worth it!

Highly recommended if its your first time in Xiamen.


CONs: I was advised that Carrefour was 5 minutes away but they didnt say that the bridge would have 100 steps. Good exercise but hard at 12 noon.

  • Stayed: July 2017, traveled on business
    • Location
    • Cleanliness
    • Service
1  Thank jApdoLL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crowneplazaxm, Public Relations Manager at Hilton Xiamen, responded to this reviewResponded 19 September 2017

Dear "jApdoLL"
Welcome to Crowne Plaza Paragon Xiamen.
We're so glad to know that you have a wonderful time staying with us, and sincerely looking forward to meeting with you in near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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