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Central Suite Residence
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Reviews (1,180)
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1,110
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All reviewsswim up barnight marketpub streetmr nutangkor watnoodle stationperfect locationtuk tukfront office managerspecial thankswelcome homerain showerhotel lobbyairport pickupamazing hotelwould highly recommend this hotelvisit to siem reap
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141 - 146 of 1,180 reviews
Reviewed 5 February 2018 via mobile

From the moment we exited the arrival hall at the airport to check in and check out, we were shown great hospitality. The staffs are always ready to greet us with their best smile. They went all out to make sure that our stay (5 days) was as pleasant as possible. The massage was good too. The location is just at round the corner of Pub Street.
The only complain we have is the noisy air-cond and the unstable temperature.
Would definitely recommend this hotel

Stayed: February 2018, traveled with family
Thank LisaLiaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralSuiteSR, General Manager at Central Suite Residence, responded to this reviewResponded 10 February 2018

Dear LisaLiaw,

Thank you very much for sharing your constructive feedback on your recent stayed at Central Suite Residence. We regret that we were not able to provide you a fully wonderful experience owing to these issues and rest assured that we will take these into consideration for the continuous improvement of our facilities and amenities.

We apologies for the inconvenience and we hope that despite any difficulty, you still enjoyed your visit to the Kingdom of Wonder.

We hope we will have the pleasure to welcome you back home again in the future with the promise of a better experience in our hotel.

Yours Sincerely,

David Chhun
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 February 2018

The hotel is conveniently located near Pub Street in the centre town where most of the temples are close by. The staff were very friendly and accommodating, offering a pick service from the airport and to again. They also helped with any bookings or requirements that we needed. The room provided to us was very spacious and clean. Also a shout out to Mr Nut, who was our concierge, and his lovely teeth! Very helpful, patient and kind. Hope to visit soon again.

  • Stayed: January 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Wing Ting T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralSuiteSR, General Manager at Central Suite Residence, responded to this reviewResponded 5 February 2018

Dear Wing Ting T,

We appreciate your complimentary review and we are also glad to know that every member of staff you encountered displayed our core values so fully to create a memorable experience for you. With the warmest regards and a huge thank you from our entire team here at Central Suite Residence.

We hope that your stay with us made you enjoy more the wonders of Siem Reap. We look forward to welcoming you back home again in the future.

Yours Sincerely,

David Chhun
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 February 2018 via mobile

Everything at Central Suite Residence is first class, including reception, food, ambience, friendliness of staff, and spa. Though located right next to the busy pub street, the hotel offers a very relaxing, spa-like getaway from the buzzy downtown. The staff are very friendly and attentive. Breakfast, snacks and dinner at the restaurant are tasty. Quality of Spa is as good as any top quality spa you could get in any part of the world. Highly recommend.

Stayed: January 2018, traveled with friends
1  Thank willowmimiboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralSuiteSR, General Manager at Central Suite Residence, responded to this reviewResponded 5 February 2018

Dear Willowmimiboo,

Thank you for your wonderful comments about our staff and the hotel ambiance. We are delighted to read that your overall stay was enjoyable and that our Food and Beverage, and had a great spa treatment with us as well. I will be sure to pass on your feedback to our team.

Once again, thank you for your great feedback and highly recommend. Its would definitely be a pleasure to welcome you back home again in the future.

Yours Sincerely,

David Chhun
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 February 2018

Very nice hotel! Great service with comfortable room and nice breakfast, especially the omelets !!!
Special thanks for all the staff to celebrate my boyfriend's birthday with us! What a heart-warming experience.
A special thank you for Mr. Helicopter , Mr. Dy, Mr. Story and Ms. Sontia. Thanks for all of your great service , it makes our stay in Siem Reap unforgettable.

Room Tip: Rooms on the 4/F do not have balcony.
Stayed: January 2018, traveled as a couple
1  Thank Charlie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralSuiteSR, General Manager at Central Suite Residence, responded to this reviewResponded 5 February 2018

Dear Charlie L,

Thank you very much for your comments and for mentioning the great service with comfortable room, nice breakfast and my team and I extend our sincerest appreciation for your compliments and for letting us know that we’ve accomplished our goal of providing an unforgettable experience for you.

Once again, thank you for your great feedback and highly recommended. We look forward to welcoming you back home again in the future.

Yours Sincerely,

David Chhun
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 February 2018

We read very good reviews of that hotel at Tripadvisor but we were not imagining how our stay would be so unforgettable!!! First of all, this hotel give a free transfer form and to the airport. When you arrive, you are received by a guest relation of the hotel and the driver with a gift that is a scarf for everyone. When you arrive in the hotel, more gifts like a drink, a sweet made of coconut and water. The rooms are huge and clean with a beautiful decoration. The bathrooms are fantastic with stones around the boxing that is very charming. The breakfast is so good with a great variety of food that change everyday. The location could not be better near the Pub street and the night market. There are several restaurants and fish massage places on the hotel's street. We treated our visit to Angkor Temple with the hotel that arranged the transportation and guides.(special thanks for Mr Ran who was our guide - he helped with the locomotion of my old father during all the day in the Temple) But the best of this hotel is the way that they make you feel special. During our stay was my husband's birthday and we mentioned this with Ms Nary the guest relation. So when we arrived from the dinner, she did a big and unforgettable surprise for him. She and all the employees received us with a personalized and delicious cake and singing Happy birthday for him. Everyone came to congratulate him with a big smile and a affectionate hug. He and all my family were deeply moved and excited. .We have never seen this in other places. This make the difference between this hotel and the others!!! So, I strongly recommend you to stay in this fantastic place!!!!!!

  • Stayed: January 2018, traveled with family
    • Rooms
    • Service
1  Thank Alexandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralSuiteSR, General Manager at Central Suite Residence, responded to this reviewResponded 5 February 2018

Dear Alexandra A,

We really appreciate the great feedback on service in particular. We are glad to know we exceeded your expectations during your stay with us and we are glad that you appreciate our special and personalized touches. We hope that you had a great experience with your journey to the world famous temples of Angkor.

We hope that it had been one of your most unforgettable moments and we look forward to welcoming you back home again in the future.

Yours Sincerely,

David Chhun
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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