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“Excellent”

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Central Suite Residence
Ranked #10 of 385 Hotels in Siem Reap
Certificate of Excellence
Reviewed 2 weeks ago

1월 31일부터 2월 2일까지 2박 이용했어요. 호텔 예약 전 가장 중요시했던 리스트는 청결과 위치였어요.
최근에 지어진 건물이라서 건물 자체도 깨끗하고 호텔 내 청결 상태도 매우 우수했어요. 한결같은 깔끔함에 매순간 호텔로 들어가는 길이 즐거웠네요~

위치는 다른 후기들에서도 강조하듯이 정말 최고입니다. 씨엠립 중심에 위치하여 저녁에 펍스트릿이나 나이트마켓 등등 주요 장소에 갈때 가볍게 걸어갈 수 있어요. 정말 최적의 장소에 위치해있습니다. 밤에 여유롭게 놀다가도 쉽게 걸어갈 수 있는 곳이라 큰 부담없이 씨엠립의 밤을 즐길 수 있어요! 다만 펍스트릿이 근처라서 밤늦게 까지 소음이 있을 수도 있고 호텔에서도 그에 대해 알려주면서 너무 시끄러우면 방을 바꿔주거나 귀마개를 주겠다고 했는데 TV 틀어놓고 있거나 바로 잠들어서 그런지 거슬리는 소음은 느끼지 못했어요.

조식은 평범합니다. 두 번 먹었는데 약간의 메뉴가 바뀌는 걸 보아 매일매일 조금씩 메뉴는 다른 것 같아요. 기본적인 빵 종류, 밥, 누들 등등이 있고 쌀국수와 오믈렛 같은 것들은 부탁하면 바로 만들어서 자리에 가져다 줘요.

공항에서 호텔로 픽업서비스가 제공되어서 편리합니다. 도착한 날 비행기 도착이 지연되어 예상시간보다 1시간 정도 늦어졌는데 환하게 웃으며 맞이해준 Mr.Helicopter 덕분에 여행 첫순간부터 기분이 좋았네요~
담당 직원분이셨던 Mr. Helicopter는 사소한 것도 잘 챙겨주어 친구같은 편안함에 마지막에 숙소를 떠날땐 친구와 헤어지는 것처럼 아쉬웠어요. 다른 직원분들 모두 친절하고 하루에도 몇번씩 드나들었는데 볼때마다 환한 웃음으로 안부 인사를 해줬어요. 형식적인 것이 아니라 진심으로 반겨준다는 느낌이 들었어요.
또, 생일이라서 호텔에서 체크인 당시에 룸을 꾸며 파티도 해줬어요~! 영화 속 주인공이 된 기분~
수영장은 저녁엔 물이 차가워져서 오랫동안 놀지 못했어요. 규모가 그리 크진 않지만 이용하는 사람이 몰리지 않아서 여유롭게 즐겼어요.
호텔에서 마사지도 받았는데 굉장히 만족스러웠어요. 20프로 할인까지 되어 더 좋았어요.
톤레삽 투어도 신청해서 다녀왔는데, 2시에 출발해서 수상마을도 보고 쪽배 타고 맹그로브숲도 봤는데 4시정도 밖에 안되어 일몰 포기하고 그냥 돌아왔네요. 일몰을 보려면 3시나 4시 정도 출발해도 충분할 것 같아요.

굉장히 만족스러웠던 숙소여서 재방문은 물론이고 주변에도 강력추천하고 싶은 호텔입니다!!


I stayed at this hotel for two nights. The location is excellent. It is located in the center of Siem Reap, so you can easily walk to major places such as pub street or night market in the evening. However, since pub street is near, there might be noise until late at night, and staff told us about it, but I did not feel the uncomfortable noise. Breakfast is common. I ate twice, and I think that the menus are slightly different every day. there are basic kinds of bread, rice, noodles and so on. A pick-up service from the airport is convenient. Arrival was delayed about 1 hour from the expected time, but thanks to Mr.Helicopter who smiled brightly, I felt good from the first moment of the trip :) Mr.Helicopter took care of the little things so I felt comfortable. Therefore when I left the hotel at last, I felt like braking up with friends. And the other staffs(I'm sorry that I couldn't remember their name) were also friendly, and every time I left or came back hotel they greeted me with a big smile. For my birthday, they decorated my room and gave me a cake. I felt like i was the main character in the movie :) The pool was a little small in size but was good enough to play with my friend.
It was a very satisfactory hotel, so I want to visit again and would strongly recommend around.
Thank you for making good memories at Siem Reap. Thank you to all hotel staff, especially Mr.Helicopter.

  • Stayed: February 2018, traveled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Ji Yun S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralSuiteSR, General Manager at Central Suite Residence, responded to this reviewResponded 1 week ago

Dear Ji Yun S,

Thank you for sharing your wonderful and inspiring compliments on your stay with us. We are delighted to know that you enjoyed at Central Suite Residence and most especially, the service and hospitality you have received from our team member.

We hope that your stay with us made you enjoy more the wonders of Siem Reap. We look forward to welcoming you back home again in the future.

Yours Sincerely,

David Chhun
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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25 - 29 of 1,023 reviews

Reviewed 2 weeks ago via mobile

From the moment we exited the arrival hall at the airport to check in and check out, we were shown great hospitality. The staffs are always ready to greet us with their best smile. They went all out to make sure that our stay (5 days) was as pleasant as possible. The massage was good too. The location is just at round the corner of Pub Street.
The only complain we have is the noisy air-cond and the unstable temperature.
Would definitely recommend this hotel

Stayed: February 2018, traveled with family
Thank LisaLiaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralSuiteSR, General Manager at Central Suite Residence, responded to this reviewResponded 1 week ago

Dear LisaLiaw,

Thank you very much for sharing your constructive feedback on your recent stayed at Central Suite Residence. We regret that we were not able to provide you a fully wonderful experience owing to these issues and rest assured that we will take these into consideration for the continuous improvement of our facilities and amenities.

We apologies for the inconvenience and we hope that despite any difficulty, you still enjoyed your visit to the Kingdom of Wonder.

We hope we will have the pleasure to welcome you back home again in the future with the promise of a better experience in our hotel.

Yours Sincerely,

David Chhun
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

The hotel is conveniently located near Pub Street in the centre town where most of the temples are close by. The staff were very friendly and accommodating, offering a pick service from the airport and to again. They also helped with any bookings or requirements that we needed. The room provided to us was very spacious and clean. Also a shout out to Mr Nut, who was our concierge, and his lovely teeth! Very helpful, patient and kind. Hope to visit soon again.

  • Stayed: January 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Wing Ting T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralSuiteSR, General Manager at Central Suite Residence, responded to this reviewResponded 2 weeks ago

Dear Wing Ting T,

We appreciate your complimentary review and we are also glad to know that every member of staff you encountered displayed our core values so fully to create a memorable experience for you. With the warmest regards and a huge thank you from our entire team here at Central Suite Residence.

We hope that your stay with us made you enjoy more the wonders of Siem Reap. We look forward to welcoming you back home again in the future.

Yours Sincerely,

David Chhun
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Everything at Central Suite Residence is first class, including reception, food, ambience, friendliness of staff, and spa. Though located right next to the busy pub street, the hotel offers a very relaxing, spa-like getaway from the buzzy downtown. The staff are very friendly and attentive. Breakfast, snacks and dinner at the restaurant are tasty. Quality of Spa is as good as any top quality spa you could get in any part of the world. Highly recommend.

Stayed: January 2018, traveled with friends
1  Thank willowmimiboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralSuiteSR, General Manager at Central Suite Residence, responded to this reviewResponded 2 weeks ago

Dear Willowmimiboo,

Thank you for your wonderful comments about our staff and the hotel ambiance. We are delighted to read that your overall stay was enjoyable and that our Food and Beverage, and had a great spa treatment with us as well. I will be sure to pass on your feedback to our team.

Once again, thank you for your great feedback and highly recommend. Its would definitely be a pleasure to welcome you back home again in the future.

Yours Sincerely,

David Chhun
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Very nice hotel! Great service with comfortable room and nice breakfast, especially the omelets !!!
Special thanks for all the staff to celebrate my boyfriend's birthday with us! What a heart-warming experience.
A special thank you for Mr. Helicopter , Mr. Dy, Mr. Story and Ms. Sontia. Thanks for all of your great service , it makes our stay in Siem Reap unforgettable.

Room Tip: Rooms on the 4/F do not have balcony.
See more room tips
Stayed: January 2018, traveled as a couple
1  Thank Charlie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralSuiteSR, General Manager at Central Suite Residence, responded to this reviewResponded 2 weeks ago

Dear Charlie L,

Thank you very much for your comments and for mentioning the great service with comfortable room, nice breakfast and my team and I extend our sincerest appreciation for your compliments and for letting us know that we’ve accomplished our goal of providing an unforgettable experience for you.

Once again, thank you for your great feedback and highly recommended. We look forward to welcoming you back home again in the future.

Yours Sincerely,

David Chhun
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Central Suite Residence

Address: City Center, Sok San Road | Old Market Area, Siem Reap 17000, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 385 Hotels in Siem Reap
Price Range: ₱3,287 - ₱13,043 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Central Suite Residence 4*
Number of rooms: 32
Official Description (provided by the hotel):
Central Suite Residence boasts 32 luxurious rooms that are perfectly located on Sok San Road in the heart of Siem Reap. While the downtown district is literally but a few minutes walk away, the hotel still offers an oasis of calm, peace, and tranquility. Within a 20 minute drive to the world heritage site of Angkor Archaeological Park and with a myriad of bars, restaurants and shops nearby, you are never far from all Siem Reap has to offer. ... more   less 
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