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Savings alert! 19% below average rates

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Okay 1 Villa(Siem Reap)(Great Value!)
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Reviews (483)
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Reviewed 4 March 2018 via mobile

This hotel is like no other I have stayed in. With its own rice paddies and water buffalo, you live within a recreated Vietnamese village. Yet it is superbly done. Luxurious, exec lent food and impeccable service. Unforgettable.

Stayed: February 2018, traveled as a couple
2  Thank roy43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saravorn C, Front Office Manager at Phum Baitang, responded to this reviewResponded 5 March 2018

Dear Roy43,

'Unforgettable' is certainly the feeling we want all of the guests who stay at Phum Baitang to experience. And to say that it is unforgettable due to the service and staff in particular, is terrific to note. I am so glad that the dedicated team here at the resort were able to make your vacation to Siem Reap and stay at our 'green village' so memorable.

Thank you for such gracious comments and praise. We sincerely hope that you will be able to come back and visit with us again soon.

Best regards,

Saravorn CHHOEUM
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 27 February 2018

This property is definitely on my top 10 list! We stayed 2 nights, but wish it could have been longer. The property is gorgeous -- calmness just a few minutes outside the busy city. The villas are beautiful -- definitely go with the pool villa, it was a nice retreat during the hot day. The food was delicious -- and they were very catering to me as a vegetarian. And most importantly the entire staff was fantastic -- from planning our tours to remembering our food orders. This was definitely the highlight of our Cambodia trip!

Room Tip: Ask for room 7 -- pool villa that is very secluded
  • Stayed: February 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank NicoleClark24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saravorn C, Front Office Manager at Phum Baitang, responded to this reviewResponded 28 February 2018

Dear NicoleClark24,

It is always so pleasing to receive great accolades from our valued guests and your feedback was simply wonderful.

We are delighted to read that we exceeded your expectations in so many ways and contributed to making your stay with us such a memorable experience. Phum Baitang, we are striving extremely hard to offer a unique holiday experience here in Siem Reap and your lovely feedback encourages us to work even harder towards that goal.

On behalf of our entire team here at Phum Baitang thank you for taking the time to share your comments about your recent stay at our resort with the TripAdvisor community.

We look forward to welcoming you back to Phum Baitang in the future.

Best regards,

Saravorn CHHOEUM
Front Office Manager

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Reviewed 26 February 2018

After 1 year, we have returned to Phum Baitang! We could not wait to come back. Last time, we toured everyday so did not get our "fill" of this beautiful resort. This time, we simply relaxed each day around our villa pool. The landscaping has grown since last year, providing much more privacy between the villas. The wonderful staff in the front office continue to be very helpful and always with a smile on their face. As before, our villa and the entire resort was immaculate. At the recommendation of the General Manager, we are excited to try another Zannier property, The Post in Ghent Belgium. Also, as much as we are looking forward to the opening of the other new Zannier properties, our hearts will always lie with Phum Baitang. We feel so relaxed, peaceful, safe and extremely happy there. We cannot wait to return again.

Stayed: February 2018, traveled as a couple
Thank CAH_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saravorn C, Front Office Manager at Phum Baitang, responded to this reviewResponded 28 February 2018

Dear CAH_13,

It is always a pleasure to welcome return guests to Phum Baitang and to have them comment about their stay on our TripAdvisor webpage. Thank you for taking the time to do this and share your views on the time spent with us with the wider online reading audience.

" Amazing stay at Phum Baitang " is a lovely term to receive about our property but its beautifulness is so very hard to obtain and even harder to maintain, yet the dedicated team here at Phum Baitang strive so hard to achieve stays for our valued guests that are as 'an amazing return' as possible. It was great to read that you thoroughly enjoyed your accommodation choice, relaxing around your pool and the sentiment you mark of our front office staff been very helpful always with a smile on their face.

On behalf of that entire team thank you so much. We all sincerely appreciated you being our valued guests and are truly delighted that you had an amazing return experience…

Please do come back and see us again soon; you can be assured that a warm welcome awaits in all Zannier Hotels.

Best regards,

Saravorn CHHOEUM
Front Office Manager

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Reviewed 25 February 2018 via mobile

Peaceful, rustic but luxurious. We booked a 3 night stay here and ended up rearranging our touring schedule so that we could spend a full day of rest and relaxation at the pool and our villa. The villa is spacious with much detail paid to the design. Super comfortable. Products were very nice. Food awesome. Staff could not do enough for you.

Stayed: February 2018, traveled as a couple
Thank bailey0420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saravorn C, Front Office Manager at Phum Baitang, responded to this reviewResponded 26 February 2018

Dear Bailey0420,

The gracious comments that you made about our service, villas, surroundings, food and staff are sincerely appreciated by everyone here at Phum Baitang, not for what was actually written but for the sentiments behind what was said. Thank you!

I believe that staff is what really makes or breaks any resort or hotel; staff who are could not do enough for you, really genuine, yet unobtrusive. I am extremely proud of all of the dedicated team here at Phum Baitang as they are always visible, social and warmly extending a sincere smile and welcome every time they see you.

I do encourage all of our guests and visitors to Phum Baitang to stop and talk to our team because you will certainly enhance your experience in Cambodia, as much as visiting the temples would do.

Thank you once again for taking the time to write a review on our TripAdvisor webpage. We hope to see you again in the future.

Best regards,

Saravorn CHHOEUM
Front Office Manager

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Reviewed 20 February 2018 via mobile

Green Oasis with excellent service ... just the right place to relax after visiting all the fantastic sites around SiemReap. Very young and suberb team always smiling and caring for everything you need. Spacious villas (pool villa) with privacy in home and garden, khmer style with comfortable huge beds ...

Stayed: February 2018, traveled as a couple
5  Thank AlexFromBerlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saravorn C, Front Office Manager at Phum Baitang, responded to this reviewResponded 21 February 2018

Dear AlexFromBerlin,

Thank you for taking the time to post a comment about your recent stay at Phum Baitang on our TripAdvisor webpage. It is wonderful to read that you consider our property the “Green Oasis with excellent service”. I will be delighted to share your kind praise of our resort with the entire team.

I hope that you will have an opportunity to come back and stay with us again in the near future, or maybe visit one of our new properties opening shortly in Namibia and Vietnam.

Best regards,

Saravorn CHHOEUM
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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