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Reviewed 13 November 2016 via mobile

We stayed for two nights. First the good things: the staff was friendly and the WiFi worked very well.
Unfortunately the hotel was very dirty. Carpets which were unchanged for ages. One morning there were dogs excrements on the 3rd floor in front of the rooms. We have informed the reception about it. After nearly 2 hours, it was still not cleaned.
Breakfast was ok, but would have been better if staff had cleaned the used tables.
To make it short, it was our first and last stay in this hotel.

Stayed: November 2016
Thank seit68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngkorwatCambodian, Owner at Angkor Vireak Chey Hotel, responded to this reviewResponded 18 September 2017

Let us, the new owner greeting from Angkor Vireak Chey Hotel in Siem Reap!
After took over this business from the previous owner in May 2017, we did start to renovate the whole (Exterior & Interior) many things changed by depending on all guests's review after their experience. On behalf of hotel management, would like to say thank you so much for your reviews which lead this generation correct for better. So we would strong to welcome all of valued guests to keep positive mind and enjoy to stay with us. We are the new owner, new management and staffs will do our best to host during your stay with us.

Sincerely yours,
Mr. Visar Chuon
Part Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 21 July 2015

This hotel would have to be one of the friendliest hotels I have ever visited, rooms very spacious, extra comfortable, beds superb & so comfortable with full amenities, wonderful helpful & caring staff & great breakfasts. Lift is available instead of having to use stairs, very good swimming pool. So spotlessly clean & well maintained. Approx.7 klms from airport, tuk tuks available in front to take one on tours or into town, all so obliging & helpful. I would highly recommend this hotel & for sure will be returning.

Room Tip: Level 3, no noise, very quite but not with a view, sunny in the afternoons.
  • Stayed: July 2015, traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Annisa161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngkorwatCambodian, Owner at Angkor Vireak Chey Hotel, responded to this reviewResponded 18 September 2017

Let us, the new owner greeting from Angkor Vireak Chey Hotel in Siem Reap!
After took over this business from the previous owner in May 2017, we did start to renovate the whole (Exterior & Interior) many things changed by depending on all guests's review after their experience. On behalf of hotel management, would like to say thank you so much for your reviews which lead this generation correct for better. So we would strong to welcome all of valued guests to keep positive mind and enjoy to stay with us. We are the new owner, new management and staffs will do our best to host during your stay with us.

Sincerely yours,
Mr. Visar Chuon
Part Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 June 2015 via mobile

This is my third trip to Siem Reap and I previously stayed at the Prum Bayon Hotel and the Empress Angkor.

Location:
The hotel is indeed facing the river and the view is nothing to shout about. There are no good restaurants that I dared to eat around the hotel. The nearest restaurant was a buffet restaurant that served poor quality food.

The building.
Building is very gloomy and is a very narrow rectangular shaped building. The hotel has poor lighting and gloomy and I felt as if I was entering a motel initially. The lobby looked fine but the poor lighting spoilt the ambience. There is a narrow swimming pool at the side. There are pool chairs.
Walking to my rooms felt scary especially at night.

The rooms
The rooms are fairly clean and the beds are comfortable. The TVs are outdated. There is just a shower head spruting water. There was no hot water in my room on the 4th floor. The air conditioner did not work well and the temperature was hovering around 27 degrees. I understand that the airconditioning is better on other floors. There is a safe and bath robes in the cupboard.

The restaurant
I tried ordering a meal. I was shown a menu with 8 items. When I tried ordering stuff, I was told that there was only 1 dish available.In all fairness, the rice dish with pork was quite tasty. But for US $6, I really expected better. The saving grace was the US $1 draught beer.
Breakfast was a disaster. The food was messy. There were a few rice and noodle dishes and a try of triangle egg pieces and some pieces of sausage and ham. It made me really regret staying there.

The service
There are a few English speaking staff at the lobby. The staff try to help when asked but the instructions are not clear.

The visitors
Most of the people staying here are on tour groups. Lots of Russians.

Overall, the rooms were ok but the hotel needs paint, nicer finishings. A disappointment but I paid Us $23 a night so for that price, I guess its ok.

Stayed: June 2015, traveled on business
Thank Edmundyong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngkorwatCambodian, Owner at Angkor Vireak Chey Hotel, responded to this reviewResponded 18 September 2017

Let us, the new owner greeting from Angkor Vireak Chey Hotel in Siem Reap!
After took over this business from the previous owner in May 2017, we did start to renovate the whole (Exterior & Interior) many things changed by depending on all guests's review after their experience. On behalf of hotel management, would like to say thank you so much for your reviews which lead this generation correct for better. So we would strong to welcome all of valued guests to keep positive mind and enjoy to stay with us. We are the new owner, new management and staffs will do our best to host during your stay with us.

Sincerely yours,
Mr. Visar Chuon
Part Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 March 2015

Stayed in this hotel for 1 night due to my booked hotel i.e. Cheathata Angkor Hotel was overbooked, therefore the hotel mgmt transferred me to this hotel.

Price - Not sure about the price of this hotel. Basing on its locatiobn, 1.5km away from the famous Pub Street and nothing interesting at the surrounding area, the hotel price should not be more than USD25; somewhat could be lower.

Friendliness of staff - Rating: 5/5. I would say the staff especially the front desk was very helpful.

Cleanliness - Rating: 2/5. The hotel has swimming pool, however you barely can swim in the pool - dirty. The room is considered clean, however the bed is not comfortable to sleep. The water pressure is super slow. No amenities provided except shower foam and shampoo.

Location - Rating: 2/5. 1.5km from Pub Street and roughly 3-5km from Angkor. There are many other hotels in Pub Street.

Breakfast Service: Rating: 2/5. Poor quality of breakfast food served.

Plus Points:
1. Nil

Demerit:
1. Quite a distance from famous area
2. Dirty

  • Stayed: February 2015, traveled with friends
    • Value
    • Rooms
    • Service
3  Thank kimmi-ckj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngkorwatCambodian, Owner at Angkor Vireak Chey Hotel, responded to this reviewResponded 18 September 2017

Let us, the new owner greeting from Angkor Vireak Chey Hotel in Siem Reap!
After took over this business from the previous owner in May 2017, we did start to renovate the whole (Exterior & Interior) many things changed by depending on all guests's review after their experience. On behalf of hotel management, would like to say thank you so much for your reviews which lead this generation correct for better. So we would strong to welcome all of valued guests to keep positive mind and enjoy to stay with us. We are the new owner, new management and staffs will do our best to host during your stay with us.

Sincerely yours,
Mr. Visar Chuon
Part Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 August 2017 via mobile
Google Translation

Stayed: August 2017, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngkorwatCambodian, Owner at Angkor Vireak Chey Hotel, responded to this reviewResponded 18 September 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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