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Chronicle Angkor Hotel
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Reviews (910)
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All reviewspresidential suitepub streettuk tukangkor watwelcome giftboutique hotelpersonal assistantbanana chipsthe hotel staffnight marketshort walkamazing staffquiet streetstay in siem reapold marketfantastic hotelperfect stay
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Reviewed 7 February 2018

Great location for town, markets, restaurants, massage and ATM. Very helpful staff organising tour of Ankor Wat and caring that our stay was perfect. Beautiful comfortable room and nice refreshing pool. We have stayed at many hotels around the world and Sofia for guest relations is now our number one - best ever!

  • Stayed: February 2018, traveled with family
    • Value
    • Location
    • Service
Thank itchylegs11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eightfold G, General Manager at Chronicle Angkor Hotel, responded to this reviewResponded 13 February 2018

Dear Itchylegs11,

Sugar! Thank you for this so-called sweet review. I feel so honored to earn your highest evaluation, and it couldn't be happier to have been entrusted with such high confidence and recommendation. our staffs and I are only looking forward to accommodating you again. Till then, take care.

With my greatest respects,
Christian,
General Manager,
Eightfold The Hospitality team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 February 2018

I have traveled to 20+ countries and I have rarely seen such exceptional level of service and focus on customer delight. Right from the moment we arrived till they bid us good bye for our flight - we felt we were being pampered by the hotel staff with exceptional service. Special mention to Jessica who did a great job in making sure we are having a great stay. Judy - another staff member, did her best to ensure our stay was perfect. The room quality was top notch and the food in the restaurant including the breakfast was pretty great as well. Thinking of booking this place - dont think twice. Only drawback I'd say is the location - the location is a bit off from the main market and it is approx 1km walk from the main pub street area.
TIP: Book with them directly to get host of benefits. In our case we got free lunch, dinner and also an upgrade to the best suite available in the hotel.

  • Stayed: January 2018, traveled as a couple
    • Value
    • Rooms
    • Service
Thank Akshat G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eightfold G, General Manager at Chronicle Angkor Hotel, responded to this reviewResponded 10 February 2018

Dear Akshat G,

It couldn't be more glorious moments to have received such a warm and sweet comment. We enjoy this to thank you for your high remark on our staff performance, and we are madly impressed to learn that your stay with us went beyond ordinary and meet your top-notch expectation. My staff and I will be glad to welcome your soon return. Until we meet again, we wish you all the best.

Best regards,
Christian
General Manager,
Eightfold the hospitality team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 February 2018 via mobile

The staff made our stay here wonderful, they were so careful and gave us A LOT of small attentions. You are assigned your personnal “valet” when you check in the hotel. They took care of everything we needed, always being very kind to us and making sure we had everything we needed. Food at the hotel is as “expensive” as the restaurants in the inner Siem Reap (which is a short 10min walk away). The food was DELICIOUS for the price and the waiters very effective and helpful. The hotel’s restaurant is a must-try during your stay in this hotel. My mom had her birthday during our stay and the whole staff surprised us with a very tasteful cake.
The only con is that the pool wasn’t fully in the sun. This is the only con we encountered, everything else were pros. WE RECOMMEND THIS HOTEL!

Stayed: February 2018, traveled with family
Thank ndeweer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eightfold G, General Manager at Chronicle Angkor Hotel, responded to this reviewResponded 4 February 2018

Dear ndeweer,

Sugar! Thank you for this so-called sweet review. I feel so honored to earn your highest evaluation, and it couldn't be happier to have been entrusted with such high confidence and recommendation. Judy and I are only looking forward to accommodating you again. Till then, take care.

With my greatest respects,
Christian,
General Manager,
Eightfold The Hospitality team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 February 2018 via mobile

We stayed at Chronicle Angkor Hotel for 2 nights while in Siem Reap. This hotel is a jewel. Beautifully designed and decorated. Sophia was taking care of us and she went out of the way in order to verify that we were happy and had everything we need. She was really amazing!
We stayed at the presidential suite and the room was very spacious and nice.
We highly recommend staying at this hotel.

Stayed: February 2018, traveled as a couple
1  Thank Nirit1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eightfold G, General Manager at Chronicle Angkor Hotel, responded to this reviewResponded 4 February 2018

Dear Nirit,

It couldn't be more glorious moments to have received such a warm and sweet comment. We enjoy this to thank you for your high remark on our staff performance, and we are madly impressed to learn that your stay with us went beyond ordinary and meet your top-notch expectation. My staff and I will be glad to welcome your soon return. Until we meet again, we wish you all the best.

Best regards,
Christian
General Manager,
Eightfold the hospitality team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 February 2018 via mobile

The hotel is just a few minutes walk to the bar street and the market, just cross the river. Hotel itself is quiet and very clean. The bathroom is new, neat and tidy. The standards are really high and the staff is extremely helpful.

Stayed: January 2018, traveled with friends
Thank SinanU_38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eightfold G, General Manager at Chronicle Angkor Hotel, responded to this reviewResponded 4 February 2018

Dear SinanU_38,

Thank you for taking your time, undoubtedly, out of your busy schedule writing us this review, and we feel glad to learn that your stay went smooth and so enjoyable. Please bear in mind that our staffs and I will always be and literally here to welcome your return. Till then, take care.

Best regards,
Christian,
General Manager,
Eightfold The Hospitality Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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