Upon arriving at the Sarai Resort, we had an unfortunate incident whereby our booking through TripAdvisor with a special directly with the Hotel, got mixed up, and booked only for 1 person. The concierge staff were amazing by sorting the booking, which we were told was not booked for 2 people, and after a few minutes got sorted in our favour.
The Hotel is superb in terms of layout, set back from the busy roads, and very conveniently situated. We walked to Pub Street every time as the surrounding area has interesting 'pockets'.
In general we find that the dust, common in the area, settles quick on the buildings, but at The Sarai they keep the building clean at all times. From reception to the pool to the common areas, the detail is amazing.
The rooms are very well appointed, unpredictable and impressive. We really enjoyed the open bathroom concept, making the Moroccan design more contemporary to whats normally expected.
The most impressive experience were the STAFF, from the driver whom picked us up, to the concierge staff, our waiter next to the pool, the cleaning staff, every member of staff, literally has a (genuine) smile and makes one feel so welcome.
We will only stay at the Sarai when we return as it felt like a Boutique Hotel should, warm, friendly and real personal.
The pool becomes a second lounge area as there are amazing areas to lounge about under cover. Truly an amazing Hotel and highly recommended.
Would love to come back again one day. HUGE THANK YOU TO ALL THE STAFF.
- Official Description (provided by the hotel):
- Situated in exotic city of Siem Reap, Sarai Resort & Spa is a boutique, Moroccan-inspired resort that offers guests unique experiences. Sarai has been designed to be a destination where travelers from East and West come pleasantly and discover quality comfort superior services. Exquisite spa, swimming pool, beautiful rooms, other amenities. The luxury resort is located just 15 minutes drive away from Siem Reap International Airport, and only 800 metre distance to Old Market, Night Market and Pub Street Area - Shopping area and the town center surround there. The Angkor Wat Temples, a UNESCO World Heritage Site, and the gem of Siem Reap, is just 7 km away. BOOK DIRECT 15% cheaper! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, Asiatravel.com Holdings, HotelQuickly and Ctrip TA so you can book your Sarai Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.