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“Excellent service!”
Review of Sarai Resort & Spa

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Sarai Resort & Spa
Ranked #49 of 376 Hotels in Siem Reap
Reviewed 2 weeks ago via mobile

In addition to being a gorgeous hotel, the staff is so friendly and accommodating. The location is good- close to town but away from the noise and crowds.
The daily breakfast was delicious and the pool side cocktails were also very nice.
They also run a non-profit for schools in Cambodia so you help the local children when you stay here. Of all the hotels we’ve visited, this one treated you the most like family and made you feel incredibly welcome! We highly recommend staying here!

Stayed: January 2018, traveled with family
1  Thank Roy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 3 weeks ago via mobile

The hotel has all the amenities you need, and well located. Room was pleasant was pleasant and spacious.

Having previously stayed in a different hotel in Siem Reap, we felt the service and food was average, check in and check out process was cumbersome. Generally quite expensive for what it was.

Stayed: December 2017, traveled as a couple
2  Thank SOPHIE_1123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

First, it started from the pick up. We were expecting a tuk tuk to come to pick us up, instead, it turned out to be a van which we sat comfortably to the hotel. This is definitely a five star service. It was the manager who came to pick us up which made us feel warm.

Then, there was the check-in. We were served with a lovely welcome drink and the check-in process was quick. The staff explained everything in details (what was included/not included in our booking) and was always checking with us if we have any questions. The staff even lead us to our room and briefed us about the room. Thumb up to the staff for all these little details which made us feel more welcomed.

The swimming pool was stunning. It looked exactly like what it shown in the websites. This is also one of the main reasons we choose this hotel.

Let's talk about the room. The room was spacious and clean. The bed was very comfortable. There are plenty of channels and movies in the TV, We didn't get bored staying in the room. There was also a free pre-paid mobile phone for calling local and oversea (certain countries) which we could bring along throughout the stay.

The best part during our stay is the breakfast. It is very rare for a hotel (even 5 star hotel) to offer free flow à la carte for breakfast. We couldn't believe this was offered in the hotel. This is superb as all the foods we ordered were served fresh. The were also plenty of variety to choose from.

We really did enjoy our stay in the hotel. We wished we could have stayed a little bit longer. Good job to the staff and manager for giving us a pleasant stay in the hotel.

Note: The location of the hotel is not really near to the happening streets (i.e. market place and pub street). It will be about at least 10 minutes of walking distance to those places. If not, you can always get a tuk tuk.

  • Stayed: December 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Hon Ming K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Best hotel I have ever stayed at ⭐️⭐️⭐️⭐️⭐️
Amazing food, I would come back just for the breakfast
Beautiful pool for basic white girl pictures
Close to Pub Street and Night Market
Service is GREAT. SUPER CARING. Best service we had in Cambodia
Aesthetic of the hotel ⬜️⬛️

Stayed: December 2017, traveled with friends
Thank Al T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

This hotel is memorable. I stayed here in 2015 and booked through Expedia. The service was great - they helped us book a tour, and the pool was absolutely perfect to relax. Pool atmosphere was calm, not too many people, with tranquil music and snack/drink offerings.

  • Stayed: April 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Nora P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sarai Resort & Spa

Address: P.O Box 93193, Wat Damnak Village, Sangkat Sala Komreuk, Siem Reap 17107, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #49 of 376 Hotels in Siem Reap
Price Range: ₱3,505 - ₱8,736 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sarai Resort & Spa 5*
Number of rooms: 48
Official Description (provided by the hotel):
Situated in exotic city of Siem Reap, Sarai Resort & Spa is a boutique, Moroccan-inspired resort that offers guests unique experiences. Sarai has been designed to be a destination where travelers from East and West come pleasantly and discover quality comfort superior services. Exquisite spa, swimming pool, beautiful rooms, other amenities. The luxury resort is located just 15 minutes drive away from Siem Reap International Airport, and only 800 metre distance to Old Market, Night Market and Pub Street Area - Shopping area and the town center surround there. The Angkor Wat Temples, a UNESCO World Heritage Site, and the gem of Siem Reap, is just 7 km away. BOOK DIRECT 15% cheaper! ... more   less 
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