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Grand Sunset Angkor Hotel
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Reviews (357)
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4 - 9 of 357 reviews
Reviewed 7 February 2017

i stayed 3 nights in this hotel but regretly to comment that it was not able to meet my expectation.

1. Limited hot shower: I totally did not get any hot water in first night after a tiring tour. Hot water was available in next day morning but limited.
2. Smelly water: the water from pipe was rusty smell and made the bathroom smelly esp after shower. We have to purchase bottled water instead of boiling water by kettle as no choice.
3. Less satisfied cleanness: dusty furniture, closestool with obvious rusty splodge.
4. Unresponsive service: we called reception twice for the changes of faulty kettle and additional toilet paper (since housekeeping didn’t provide us any new after tidy up the room daily) . we got nothing after 30 mins and only received whatever we requested after make second call as reminder.

Apart from those, the hotel’s location is great with walking distance to the central of Siem Reap. It is potential but refurbishment and service upgrade are MUST.

  • Stayed: February 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Beey22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 January 2017

I stayed again at the Casa Angkor Hotel. It is a comfortable middle priced hotel with a beautiful pool and an excellent breakfast buffet. The staff is friendly and polite, the hotel is clean and quite secure. My room had a security box which was a plus. I would definitely stay in this hotel again.

Room Tip: My room was on the 2nd floor, and quiet.
  • Stayed: December 2016, traveled solo
    • Location
    • Rooms
    • Service
Thank Don P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 January 2017

- Spacious room
-Outdated decor showing sings of being used a lot
- Dirty toilet
- Gecko's and insects in the room
-Poor buffet breakfast, food an drinks were always cold
-The only thing positive were the friendly staff
- Very slow wifi, i had to go out of the room most of the time for browsing due to a weak signal

  • Stayed: December 2016, traveled with family
    • Location
    • Cleanliness
    • Service
Thank Abhishek R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 December 2016

We thought this hotel would offer the comfort of 3 star hotel. No way José! The first room we got was a dump, the bathroom was so used that the porcelain from the bathtub was chipped, the air-conditioning was not working and it was dirty. We asked to change rooms. We got a bigger room which seemed to be better. Well, the shower was plugged, the water comes out of a side pipe and the whole bathroom was flooded with water.. It was dirty we complained. The reception said engineering was looking at it.. Nothing changed although we explained again that the bathroom was flooded nothing changed. This is the worst experience we have had in this trip. The place might have had better days but it is not maintained. We will not recommend this hotel at all, definitely not a 3 star.
The post on expedia said free internet which never worked. The breakfast was very limited.

  • Stayed: December 2016, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Vancouveritas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 21 December 2016

I was being there couple times, the service is good and room is clean. The location is very good, we can walk through to Pub Street and city.
only one thing i am not happy is parking, no space for parking.

Stayed: October 2016, traveled with family
Thank Armynyya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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