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Raffles Grand Hotel d'Angkor
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Reviews (1,845)
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Reviewed 23 December 2016 via mobile

I felt as though I had stepped back in time as I visited the Celebrity Bar for lunch. The hotel has an ornate vintage elevator which moves elegantly and slowly. The bar served drinks and lunch. Tried the Cambodia Sampler of beef and fish, it was very tasty, went nicely with the Raffles Tropical Mocktail. Nice relaxing place to read or chat with friends. Time moves slowly here. The hotel also has a great looking pool.

Stayed: December 2016, traveled solo
1  Thank savvy8200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 26 December 2016

Dear savvy8200,

Warm greetings from Raffles Grand Hotel d’Angkor.

We are glad that you had a wonderful meal at The Conservatory and we hope that we would have the opportunity to welcome you for a stay in our heritage hotel so you would be able to fully experience the impeccable service the Raffles Grand Hotel d’Angkor has been known for.


From the cultural heart of Siem Reap,

Jean-Pierre Leclerc
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 December 2016 via mobile

Had a lovely stay at the Raffles Angkor . Good service, good food and bar. Convenient location . The rooms felt a little cramped for the Price paid , but nonetheless we enjoyed the stay . .....................,..,::::.........................

Stayed: August 2016, traveled with family
Thank 345surajbatra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 13 December 2016

Dear 345surajbatra,

Warm greetings from Raffles Grand Hotel d’Angkor.

Thank you very much for sharing your feedback on your stay with us. We are glad that it was a lovely stay and we hope that, overall, you’ve had a wonderful time exploring the Angkor temples and all that Siem Reap had to offer.

It would be a pleasure welcoming you back again on your return.


From the cultural heart of Siem Reap,

Jean-Pierre Leclerc
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 December 2016

This is a classic hotel and was part of our Mekong River package. Its position is magnificent; its swimming pool is giant for an inland hotel; and it is all full of character. Breakfast includes champagne and a wide range of choices. We had a lovely room in the original part of the hotel - apparently newer rooms round the pool not quite the same. A wonderful 1920's elevator. Great service - really helpful people - superb piano player in the evening. Real quality. Eating here is good but there is tremendous variety at 10% of the price, a one dollar tuk tuk ride away

Room Tip: We think old part of the hotel gives the best atmosphere
  • Stayed: December 2016, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Hedgehog44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 13 December 2016

Dear Hedgehog44,

Warm greetings from Raffles Grand Hotel d’Angkor.

It was a pleasure to welcome you and we are glad that you enjoyed your stay in our heritage hotel. We hope that you’ve had one of your most memorable experiences with us, and we hope that cruising the Mekong had been enjoyable and enlightening for you.

We hope to welcome you back again in the future.


From the cultural heart of Siem Reap,

Jean-Pierre Leclerc
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 December 2016 via mobile

My wife and I spent two nights at this luxury hotel. The service was impeccable, and accommodations were magnificent and clean, and we enjoyed every minute of our stay, including using the elevator built in 1929. The breakfast buffet was also outstanding with much variety. The infinity pool area is large and quiet. The only thing that was mediocre was the actual meal we had the first night of our stay at the Grand. However, the cake that was made special for us on our anniversary and fruit display in the room were provided with loving care. We would recommend this hotel for couples when Joy the feeling of a boutique hotel where everybody knows you and takes care of you.

Stayed: December 2016, traveled as a couple
Thank Shabotd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 13 December 2016

Dear Shabotd,

Warm greetings from Raffles Grand Hotel d’Angkor.

Thank you very much for sharing your thoughtful and complimentary review. It is a pleasure to know that you and your wife had a wonderful anniversary and we are grateful for spending a momentous celebration with us.

We hope that the mysticism of the Angkor temples, the captivating Cambodian smiles and the old world charm of our heritage hotel enthralled you and your wife that you would come back again for a return visit to the Kingdom of Wonder.


From the cultural heart of Siem Reap,

Jean-Pierre Leclerc
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 December 2016

Although this is a very nice hotel, I wouldn't say it's 4 star by world standards. We had some water issues during our stay. The rooms are spacious but dated. The bathrooms are dated. The food at the hotel is average. The grounds and pool are nice. The staff is very nice and helpful. The location is excellent.

  • Stayed: November 2016, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Southernmell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raffles_SR, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 12 December 2016

Dear Southernmell,

Warm greetings from Raffles Grand Hotel d’Angkor.

Thank you very much for sharing your feedback on your stay with us. Please accept our sincere apologies for the inconvenience about the water issue and rest assured that we have checked and rectified this matter and will continuously schedule maintenance to ensure that your experience will not be repeated.

We hope that despite the inconvenience, you still had a wonderful stay and visit to Siem Reap.

We hope to have opportunity to welcome you back again in the future.

From the cultural heart of Siem Reap,

Jean-Pierre Leclerc
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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