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Savings alert! 19% below average rates

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Reviews (596)
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All reviewsrooftop poolsister guesthousetuk tukphnom penhpub streettop floorroom was spacious and cleanper nightceiling fanangkor watguest housefried riceafter a long daybuffet breakfastamazing staffnight marketdriver
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26 - 31 of 596 reviews
Reviewed 25 February 2018 via mobile

This is our 2nd night of 9 nights in here, the first day we didn’t receive the room we
reserved , but one of the workers, Channa Leng, explain us what happen and resolved the inconvenience for the next nights. Channa Leng treat us with respect and tolerance,he also help us to organice some tours to Angkor Wat for the next days! If i have to rate de hotel by this worker I’ll rated him with a 10/10! And as well the breakfast is delicious!!

Stayed: February 2018, traveled with friends
Thank Ilen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 23 February 2018 via mobile

This place was only okay. The first night I wass put in a room with a cement wall.as the view only I paid for a room with a view. Complained to manager, he did nothing. They put me in a better rm next night only you couldn't see out of the windows as they were blocked with pillars. It was only okay and I didn't get a refund for some of the problem with 1st night.

Stayed: February 2018, traveled solo
Thank Whomper55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 February 2018

We really enjoyed are stay at Okay villa. The staff was very helpful with everything we needed, especially Chana.He helped us plan all our tours and made sure we got everythig we needed. He even helped us prepare a surprise for my mother in law's birthday.
The rooms were clean and well kept. We especially enjoyed the rooftop pool and dining area. The food was very good. I highly recommend this place if you're in Siem Reap

Stayed: February 2018, traveled as a couple
Thank Nancy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 11 February 2018

When we arrived our flight had been delayed so there was no one to meet us as arranged, so we made our own way to the hotel who were very welcoming and re-arranged the airport transfer for our departure so as to redress the balance.
We then had a relaxing week to aclimatise to the C30+ temperature, and explored the huge "Night Market" and enjoyed new food experiences which was a 2 dollar tuk-tuk ride into "town", and it was the first time my partner (who has two troublesome discs in her back) did not complain once about the hotel bed it was that comfortable.

  • Stayed: January 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Joseph H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 February 2018

DURING NEW YEAR EVE!
We went to Siem Reap province to celebrate our New year eve.
We had been recommended this hotel through Tourism Cambodia Co.Inc Hotel Reservation Agent. First of all, we had verify with our reservation agent that we will arrived a bit late around 9PM in the evening due to my work schedule. However, when we arrived at the hotel the room was not ready and they asked us to pay for extra of 15 USD for our friend. We understood that extra charge is a must, but it ridiculous expensive, because when we reserved this room with our reservation agent the room price is only 25 USD for 2 people include breakfast and can stay up to 2 kid ( under 12 Year sold). However, we don't argue with them. We just asked them if there any discount for extra person charge, The lady receptionist with a dark skin said take it or leave it, extra charge is a must. We called to our travel agent to negotiate about this incident. We was very angry at that time due to a crazy extra charge. Meanwhile, we was assisted by Reservation Agent from Tourism Cambodia by Phone. Mr. Elwin Lay was a very helpful reservation agent in travel industry we never met before. He asked us nicely that if there any possible that he can talk to receptionist or duty manager at that hotel through our phone. We gave the phone to the receptionist, they talk about 30 minute. However, the hotel stilled say that we need to pay for extra charge of 15 USD whereas normal day they charge only 5USD. The most annoying thing is that we have book this hotel for 3 days, 29, 30 ,31 so we need to pay extra for the whole 3 day with equal to 45 USD extra, which is very crazy. I understand about the high occupancy rate due to festival season. however, 29 and 30 is not a festival season yet. 31 December and 1 of January is the Festival day, why they charge us so crazy. In this case, due to a high volume of argue Mr. Elwin Lay provide us a free of charge for the extra-charge by making the hotel charge to the company and they only charge us 5 USD per day only. It was a very satisfied service that been provide by our travel agency. If we booked to the hotel platform directly, i believe we may need to pay for extra 15 USD per day.

  • Stayed: December 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank John_Colin2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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