Stay one night for business trip, cool place for stay next to popular place , good sleep ,clean room , lovely pool, strong WiFi for my work, staff so friendly and helpful, ,best drink at pool side , i would recommend this hotel ...More
Stay one night for business trip, cool place for stay next to popular place , good sleep ,clean room , lovely pool, strong WiFi for my work, staff so friendly and helpful, ,best drink at pool side , i would recommend this hotel ...MoreShow less
Dear valued guest Chan S,
Thank you very much for staying with The Frangipani Villa Hotel and for your comments. Our staff are happy to see your appreciation for our service and we will pay more attention to make our service the outstanding and meeting your execution for future stay.
We will keep you updating our facilities and we can guarantee that your friend, family and you will be provided a special rate for future stay through our central reservation at The Frangipani Villa Hotel.
Assistant to General Manager
We stayed here 3 nights, we had the basic room, it had everything we needed, bottled water daily, fridge, basic toiletries. The hotel is located in the Wat Bo district, which is the opposite side of the river to Pub Street, but it's an easy 15 minute walk. There's a convenience store right across the road, and an atm and supermarket about 2 mins walk up the road, so a good location. Easy drive to the temples, we organised our own tuk tuk driver, but the hotel can do it for you. Breakfast was Ok, basic options, if you are going to sunrise at the temples, you can arrange to take some brekkie with you the day before. The pool is lovely, a nice oasis away from the dust and heat of the streets, we enjoyed a dip to cool down after busy days at the temples. Staff were very friendly, kind of seemed like they had more staff on than necessary, as some were just hovering around. Overall a good place to stay.
Dear valued guest Katmandoo_S,
Much appreciated for your stay with The Frangipani Villa Hotel and for your comments. We enjoy reading your comments and we are committed to improving our facilities and services on the daily basis and will make our services beyond your expectation.
We look forward to welcoming you, your family and friend again in the near future. You, your family and friends will be eligible for a special offer through your direct booking with our central reservation.
Assistant to GM
Stayed here for 6 nights as a family with young children. We had two rooms and they put an extra bed in our kids room for free which was great.
The staff were very helpful with numerous requests for information, advice and assistance.
They had a lovely attitude towards our children and the pool was a welcome relief from the heat.
We used the hotel tuk tuks, airport transfer services and also cars for touring around. No complaints - efficient and on time and friendly service. My only suggestion is that many hotels in Siem Rep offer free pickup from the airport which I thought the Frangipani could have done.
There is a handy shop opposite who does laundry ( same day turnaround and they can deliver back to reception if you ask nicely and pay in advance - so handy ) and also a shop selling water /drinks etc.
The breakfast was adequate, but come early as is is not well replenished towards the end of service.
Dear valued guest Highburychampion,
We really appreciate for your complimenting on our hotel facilities, lovely and friendly staff, it is great to hear that you have enjoyed your stay with us. Rest ensured we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.
The management and staff are looking forward to welcoming you back again for your next trip and we will update you all facilities and services. You, family and your friends are entitled to enjoy special offer for the direct booking with central reservation.
Assistant to GM
It was my first time in Siem Reap. My friend and I agreed to stay in this hotel. We went in November thinking it would be cool enough given Cambodia's famous hot and humid weather. Well, it was hot and humid! Just the same, this place became a place of rest and comfort with its restful and cool rooms except its hallways and lobby which only had fans.
Its pool became a place to rush to for a much needed cool down and relaxation.
Dear valued guest GraceFulMeow,
Thank you very much for selecting Frangipani Villa Hotel for the accommodation of your stay and leave us with your wonderful experience. We are very excited that you had a very comfortable stay with our hotel, lovely pool and hotel facilities that provided by our team.
We are all look forward to welcoming your group back in the near future and we will keep updating about our facilities and services. We guarantee you that your return with family and friends will be offered a special price if you make a booking directly with our central reservation.
Assistant to GM
We stayed with little kids in this is a very nice medium size hotel, it has beautiful gardens and swimming pool, great to cool off after visiting the temples. Nice staff, good breakfast. I highly recommend it and will come again.
Dear valued guest Valeria H,
Thank you very much for resent staying with us at Frangipani Villa Hotel Siem Reap and for spending the time to writing us your wonderful experiences. We're delighted to read your reviews and have shared these comments with our entire team here to recognize their outstanding efforts. As part of our commitment, we will try our best effort to provide our guests with an exceptional stay and memorable experiences during their stay, and I am glad that our team was able to achieve that.
Thank you again and we all looking forward to welcome you back in the near future. We can assure you, your family and friends that there will be a special price once you make a booking through our central reservation
Clean,beautiful, friendly and pretty quiet. Food delicious, pool delightful. Got a great price online for the room so I upgraded. Bigger bed, bigger room and a balcony over looking the pool, enjoyed it thoroughly.
My stay here was relaxing and easy access to all the areas I wanted to go. Will definitely stay here again, next time.
Dear valued guest kylieau,
Thank you so much for staying with us at Frangipani Villa Hotel and spending the time to writing your great experience while you are visiting siem reap. We are delighted that you had good impression with our customer services provided by our team here. We are glad that you like our rooms, pool, food delicious, and hotel facilities. As part of our commitment, we will try our best efforts to provide our guest with excellences services during their stay.
We hope we will have a pleasure opportunity to welcoming you back to Frangipani Villa Hotel in the near future. we can assured that your family and friends will be offered a special price once the booking is made through our central reservation.
Assistant to GM