Stayed here for 6 nights as a family with young children. We had two rooms and they put an extra bed in our kids room for free which was great.
The staff were very helpful with numerous requests for information, advice and assistance.
They had a lovely attitude towards our children and the pool was a welcome relief from the heat.
We used the hotel tuk tuks, airport transfer services and also cars for touring around. No complaints - efficient and on time and friendly service. My only suggestion is that many hotels in Siem Rep offer free pickup from the airport which I thought the Frangipani could have done.
There is a handy shop opposite who does laundry ( same day turnaround and they can deliver back to reception if you ask nicely and pay in advance - so handy ) and also a shop selling water /drinks etc.
The breakfast was adequate, but come early as is is not well replenished towards the end of service.More