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“A Gem of a Hotel”

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Jaya House River Park
Ranked #2 of 385 Hotels in Siem Reap
Reviewed 2 weeks ago

We drove up and two smiling attendants warmly greeted us. As they got our bags out of the car, the owner-general manager, stepped out of the front door and greeted us. He ushered us inside and joined us in a comfortable sitting arrangement. As he explained the amenities of the hotel to us, his staff checked us in. We were shown to our room. Our bags were already there. The room was nicely decorated. It was just as large, or larger, than the rooms in 5 star hotels. The bathroom was very modern. As our room was on the first floor, we had a small outdoor patio, which was shielded by tropical foliage for privacy. The dining room was nicely decorated and the food was exceptionally good. The best part of the hotel, however, was the always smiling, helpful staff. We have never seen a better staff in any of the 5 star hotels in which we usually stay. We had planned to go out for some meals, but the hotel was so wonderful we ate all meals in the hotel dining room except when we were out sight-seeing. Much peace and tranquility. We stayed 3 nights in February, 2018. We would love to return.

Room Tip: Ground floor rooms have a small, outside patio
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  • Stayed: February 2018, traveled as a couple
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    • Sleep Quality
    • Service
6  Thank rusty1933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 - 46 of 723 reviews

Reviewed 2 weeks ago

Jaya House is luxury and perfection personified - nothing outrageous and over the top; simple yet maintaining a contemporary elegance that you would expect from a hotel of this calibre. From the gorgeous and well appointed rooms and interiors to the incredible hospitality of every staff member we encountered during our stay, I think Christian and his team have perfected the art of boutique, luxury hospitality while remaining true and committed to ethical tourism that focuses on conservation and the hotels impact on the world around it. Jaya House is plastic free and on arrival you are gifted a metal water bottle to use thus reducing the need for bottled water in plastic bottles; straws are made of bamboo and bathroom amenities are in gorgeous ceramic holders. Our treatments at the Spa were incredible (and I highly recommend the 60 minute anti-stress massage) and our meals in the restaurant were superb. The rooms are sumptuous but timeless and classic and have every amenity you could need (the homegrown teas and the Malongo Espresso Machine were a welcome sight for us!) and the incredible linens and bed ensured a fantastic night sleep. We will definitely be back!!

Room Tip: The Junior Pool suites are incredible!!
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  • Stayed: February 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
5  Thank The-Wanderlust-Boys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Our travel agent (Travel Beyond) promised us that although we hadn’t heard of it from any of our friends that have been to Siem Reap, we would absolutely love it- and she was so right! It’s a very special place. Beautiful hotel with the most fantastic customer service. They go above and beyond to make your stay so warm and welcoming. One morning when we were leaving for touring, the front desk woman noticed that I hadn’t eaten and quickly went and brought me amazing homemade croissants, muffins and yogurt. That’s just an example of the care. And the restaurant is delicious. We had a little problem with hot water in the room one day and they were at our room in a minute and fixed it. It’s a very special place. We didn’t want to leave!

Stayed: December 2017, traveled with family
3  Thank nycer2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

I spend one night on my weekend retreat with my family, the hotel have got 2 separate swimming pool, one on the lush gardens and another one located in the center of the building, I was welcome at check in with variety of fresh juice which you can choose from or a glass of sparkling wine, it was very nice touch, the room was spacious with private pool at the balcony, the bed was very comfortable, all staff are very friendly, I like the breakfast variety and it’s spread, you can order separate hot items on a la carte without additional cost, the food at dinner time was delicious, I was welcome by the chef and recommended me a tasty food, I really like the hotel design concept, it’s unique.

Stayed: January 2018, traveled with family
2  Thank Lima S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
13
Reviewed 2 weeks ago via mobile

My husband and I️ we’re traveling Southeast Asia for three weeks on our honeymoon staying at multiple luxury boutique hotels along the way and Jaya House was our absolute favorite experience! Not only for our trip but for any hotel!

The property is stunning and quality of the food is spectacular but the service is what made this hotel truly unique!

Upon arrival, we had a friendly greeting with Champagne by the staff who all knew us by first name and that the purpose of the visit was our honeymoon. The individual touches in our room, service at the restaurant, and pool and too many other touches to count were like nothing we’ve ever seen!

I️ don’t go out of my way to write reviews often but we give our highest recommendation to this hotel!

Stayed: January 2018, traveled as a couple
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jaya House River Park

Address: River Road, Siem Reap, Cambodia
Phone Number:
Location: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 385 Hotels in Siem Reap
Price Range: ₱9,687 - ₱18,176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jaya House River Park 4*
Number of rooms: 25
Official Description (provided by the hotel):
Peacefully located alongside the Siem Reap River, surrounded by fully grown trees, is a hidden gem. A small hotel with only 36 rooms, two swimming pools, a Spa and an all-day-dining restaurant. The hotel is located about a 6-minute tuk-tuk journey from town in the direction of the magnificent temples of Angkor Wat. Each of our 36 rooms has either a balcony or direct garden & pool access. ... more   less 
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