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J7 Hotel
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Reviews (270)
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All reviewsprivate jacuzzituk tukexecutive roomopening phasewalk in wardroberoyal residencepub streetcomplimentary bottle of wineluxury roompool area isstar hotelamazing staffbeautiful hotelangkor parkspecial shoutexcellent facilitiesbreakfast buffet
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22 - 27 of 270 reviews
Reviewed 5 March 2018 via mobile

Where do I start?!!?

Good location, close from everything. The facilities are incredible. Outdoor pool, jacuzzi, superb taste.
Great breakfast included.

The staff are amazing! They just go out of their way to make you stay even better. Eg. it was our anniversary (wife and me) and they prepared our room and jacuzzi and gave us a complimentary bottle of wine.

The spa is great, truly professional.

Thank you for everything if you are reading this! Honestly, couldn’t have been any better.

Stayed: March 2018, traveled as a couple
Thank Joaquin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Seven H, Manager at J7 Hotel, responded to this reviewResponded 6 March 2018

Dear McPato,

Warmest greeting from J7 hotel!

We thank you very much for stay with us and sharing your experience in J7 hotel and for your "Simply perfect, truly exceptional” review of our hotel.

We are very pleased to read that your compliments with our hotel’s location and facilities and design of our property, great spa and amazing staffs. It is great to hear that the service and our attention to detail made your stay truly enjoyable.

Especially, our staffs are doing a remarkable job to craft each stay into a unique moment and we will share your word to our team member.

We look forward to welcome you back to our hotel in the future.

Best wishes for a wonderful holiday.

Yours sincerely,

Management & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 March 2018 via mobile

Nice new clean hotel. The staff are attentive and friendly. Their breakfast is excellent. Their rooms and bathrooms are spacious. If you’re looking for a hotel with gym facilities, I’d recommend booking this hotel. And if you’re there try their spa out.

Stayed: February 2018, traveled with friends
1  Thank Aysha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Seven H, Manager at J7 Hotel, responded to this reviewResponded 2 March 2018

Dear Aysha R,

We are very pleased to read that you enjoyed your stay with us and your "Wonderful stay" review of our hotel. It is great to hear that you have wonderful stay and share your experience with J7 hotel.

It is always a pleasure to hear that the service and our staffs are are attentive and friendly to made your stay truly enjoyable.

Your satisfaction is the best reward for our staffs and serves as encouragement for our continual pursuit of excellent.

We appreciate you taking the time to share your feedback with the Trip Advisor community, and thank you for your comments.
We truly hope to have the chance to welcome you back to our property again!

Best wishes for a wonderful holiday.

Yours sincerely,


Management & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 March 2018

Glad I selected to stay here. The hotel property and rooms are nice and well maintained. Good location but what really set this hotel apart is the service and attentiveness of the staff especially Bun the concierge. I had to book another hotel for my final night in Siem Reap because. J7 was sold out. Nice Hotel but no comparison to J7.

  • Stayed: February 2018, traveled solo
    • Value
    • Location
    • Service
1  Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Seven H, Manager at J7 Hotel, responded to this reviewResponded 2 March 2018

Dear Thomas C,

Thank you for taking the time to share your experience in J7 hotel.

We are delighted that your recent stay at the J7 hotel was a wonderful experience and your word “Great Property and even better Service" review of our hotel. We will pass your kind comment to Mr. Bun and our team member and we take note of your comments.

Our team looks forward to welcoming you back to the hotel in the future.

Best wishes for a wonderful holiday.

Yours sincerely,

Management & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 27 February 2018

The hotel is quite clean and convenient, it's by the royal palace.
They have a nice pool, the breakfast selection is decent. Staff are very helpful and they do offer free airport transport.
A comfortable stay for short period of time.

Stayed: February 2018
Thank gelalin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Seven H, Manager at J7 Hotel, responded to this reviewResponded 1 March 2018

Dear gelalin,

Warmest greetings from J7 hotel!

Thank you for staying with us and for your convenient review of our hotel.

We are truly happy to learn of your great satisfaction while staying with us.

Most of all, I would like to thank you for your compliments on our hotel's pool and breakfast as well as our staff are very helpful.

We certainly look forward to welcoming you back to the hotel in the future.


Best wishes for a wonderful holiday seasons.

Yours sincerely,


Management & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 February 2018

The staff were very friendly. However the room was not in the cleanest state, the floors felt a little sandy on the bare foot. And being a new hotel, i expected the facilities to be in better working order. The toilet seat was already loose? it had trouble staying up and kept falling on my back. Well at least the room i was in. Another thing that made the stay experience at J7 short of amazing was the construction we faced. Our room was facing an upcoming new mall, and the sound proofness of the room was not good enough to block out the drills and sorts. I guess being one of the more expensive hotels in cambodia, expectations were set accodingly

Location is pretty central, walking distance to Pub Street and many eateries nearby. The common grounds and the room was very pretty.

  • Stayed: February 2018, traveled as a couple
    • Value
    • Rooms
    • Service
Thank jennlimm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Seven H, Manager at J7 Hotel, responded to this reviewResponded 27 February 2018

Dear jennlimm,

Warmest greeting from J7 hotel!

Thank you very much for stay with us and share your experience in J7 hotel. It is regrettable to know that you found the service rendered by our dedicated J7 colleagues to have fell short of your expectations.

Please accept our apologies for the lapses in service and there is certainly no excuse as we at J7 always strive towards being discreet.

We will be sure to share your feedback with my fellow colleagues to see how we can further improve to better serve our guests and once again, thank you for your valued feedback.

Best wishes for a wonderful holiday seasons.

Yours sincerely,

Management & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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