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Reviewed 4 weeks ago via mobile

Everyone is working so hard and they make this place THE BEST IN DUBAI!!!! We are regular costumers and we bring here our guests always! Sanu or something like that was very veeeeery kind and the entire staff are most hospitable and helpful… We love this place and we’re coming back regularly!!! ❤️

Date of stay: September 2021
Trip type: Traveled as a couple
1  Thank 333dacad
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ahmed Elnawawy, General Manager at Palace Downtown, responded to this reviewResponded 4 weeks ago

Dear 333dacad,

Thanks a lot for your feedback.

The response from our guests is of extreme importance and value to us.

We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown.

I look forward to welcoming you back with us again very soon!

Best regards,

Ahmed El Nawawy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Excellent hotel, worth every dollar I paid, the staff excellent especially Sido from the reception, highly recommended. Fast service takes care of everything you can just think of for example: the pool closed early today because there was an event so they moved us to the pool of another very luxurious hotel. Highly recommended hotel I will definitely return to it again on my next visit to Dubai.

Date of stay: September 2021
Trip type: Traveled with friends
Thank 470amitt
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ahmed Elnawawy, General Manager at Palace Downtown, responded to this reviewResponded 4 weeks ago

Dear 470amitt,

Thanks a lot for your feedback.

The response from our guests is of extreme importance and value to us.

We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown.

I look forward to welcoming you back with us again very soon!

Best regards,

Ahmed El Nawawy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Food is superb and very generous in their spread. The lobster are so good. The crew is very welcoming and serving customers very well, specially Wardani and Asgar.
Highly recommended for family and friends brunch place.

Maria

Date of stay: September 2021
Trip type: Traveled with friends
Thank jeckh2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ahmed Elnawawy, General Manager at Palace Downtown, responded to this reviewResponded 4 weeks ago

Dear Maria,

Thanks a lot for your feedback.

The response from our guests is of extreme importance and value to us.

We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown.

I look forward to welcoming you back with us again very soon!

Best regards,

Ahmed El Nawawy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We attended for the Friday brunch. Excellent food as usual. Superb service from Jafer and Henri who made the experience even more special. The Friday brunch is a set menu, particularly liked the lamb chops and cocktails

Date of stay: September 2021
Trip type: Traveled with family
Thank LAldo87
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ahmed Elnawawy, General Manager at Palace Downtown, responded to this reviewResponded 4 weeks ago

Dear LAldo87,

Thanks a lot for your feedback.

The response from our guests is of extreme importance and value to us.

We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown.

I look forward to welcoming you back with us again very soon!

Best regards,

Ahmed El Nawawy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

My husband and I had a great brunch here today. The food was spectacular; the view was perfect; Jafar, our waiter, was wonderful. This is great Thai food in a great setting. Thanks for everything!

A perfect brunch.

Date of stay: September 2021
Trip type: Traveled as a couple
Thank Marija R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ahmed Elnawawy, General Manager at Palace Downtown, responded to this reviewResponded 4 weeks ago

Dear Marija R,

Thanks a lot for your feedback.

The response from our guests is of extreme importance and value to us.

We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown.

I look forward to welcoming you back with us again very soon!

Best regards,

Ahmed El Nawawy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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