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Reviews (1,848)
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All reviewsbur dubaimeena bazaarroom servicetravel deskfront officethe bell boyrecommend this hotelhouse keepingspecial thanksenjoyed my staymetro stationrooftop poolhotel is locatednice stayrooms are spaciousbusiness tripmaricar
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Reviewed 3 April 2018 via mobile

We decided to stay at this hotel the night before departing for home due to its location near Dubai airport. We went with a deluxe room it was Royal. It cost a little extra but wow was it worth it. Private reception though welcome drinks was not provided and Lobby was too hot . But thanks for the lovely fruit basket in our room. Afternoon tea and beverages from 24hours available at the coffee shop, and excellent service. All of this at good cost!!! Breakfast is amazing, with a vast buffet on offer. There is a private pool for rooftop which is amazing. The final touch was the staff so friendly and helpful concierge maricar reception Luchel and Housekeeping Daryll. I couldn’t recommend this hotel highly enough. It is value for money with 5 star standards and convenience. We will be back!

Stayed: April 2018, traveled with family
Thank Laxmi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh K, Front Office Manager at Royal Ascot Hotel, responded to this reviewResponded 4 April 2018

Dear Valuable Guest,

Thank you for taking the time to write this wonderful review. It is with much pleasure I read your kind acknowledgment of our warm hospitality and exquisite facilities . We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your stay. It makes our efforts so much more worthwhile knowing that our staff are appreciated. I have shared your comments with my team and they are all delighted.

We highly appreciate your review and we all look forward to welcome you back in the near future at Royal Ascot Hotel.

Sincerely yours,
Rajesh kumar
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 April 2018 via mobile

It was a wonderful experience staying in Royal Ascot Hotel, excellent property as well as staff, prime location, in future if visit again to Dubai will prefer Royal Ascot Hotel again, also we will share our experience and comfort with our family and friends.

Stayed: March 2018, traveled with family
Thank ajay_chawla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh K, Front Office Manager at Royal Ascot Hotel, responded to this reviewResponded 4 April 2018

Dear Valuable Guest,

Thank you for taking the time to write this wonderful review. It is with much pleasure I read your kind acknowledgment of our warm hospitality and exquisite facilities . We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your stay. It makes our efforts so much more worthwhile knowing that our staff are appreciated. I have shared your comments with my team and they are all delighted.

We highly appreciate your review and we all look forward to welcome you back in the near future at Royal Ascot Hotel.

Sincerely yours,
Rajesh kumar
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 April 2018

Breakfast quality made me give this hotel less stars. Could have more local food. There was a charge for ice. Should have been a free service. The location close to Meenas blazer was a big plus. Would recommend to friends.

  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mirahp2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh K, Front Office Manager at Royal Ascot Hotel, responded to this reviewResponded 4 April 2018

Dear Valuable Guest,

Thank you for taking the time to write your honest review on your recent stay with us. I would like to apologize as the breakfast was not up to your satisfaction. Please note, the information you have shared has been passed on to the concerned departments to act upon immediately. Kindly consider this as a one off incident which is definitely not the level of standards at our hotel. We also thank you for your positive feedback on the location of the hotel, your recommendation is highly appreciated.
we all look forward to welcome you back in the near future at Royal Ascot Hotel.

Sincerely yours,
Rajesh kumar
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 April 2018 via mobile

Had a luxurious stay im the Grand suit of Royal ascot hotel 2 bedroom apartment which was big in size .staff was all extremely helpful and attentive and you get a warm greeting from each ome. Specially Bell desk Rodriguez and santosh thank you for all ther service what i had a problem was the Wifi in the hotels this was the major draw back !

Stayed: April 2018, traveled with family
Thank Manvi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh K, Front Office Manager at Royal Ascot Hotel, responded to this reviewResponded 3 April 2018

Dear Valuable Guest,

Thank you for taking the time to write this wonderful review. It is with much pleasure I read your kind acknowledgment of our warm hospitality and exquisite facilities . We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your stay. It makes our efforts so much more worthwhile knowing that our staff are appreciated. I have shared your comments with my team and they are all delighted.

We highly appreciate your review and we all look forward to welcome you back in the near future at Royal Ascot Hotel.

Sincerely yours,
Rajesh kumar
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 March 2018 via mobile

This was or first holiday away with our 4.5 month old baby. We stayed at the Royal Ascot hotel 2 years ago for our honeymoon - we loved it then and loved it now. 
All the staff we very hospitable and welcoming and really made our stay very special. Thank you especially to shani from reception and Faisal from the breakfast the service was very good even though the hotel complete full also Ahmed Gypson and specailly Daryll from housekeeping was so friendly and interected so well with us all the needs were met on time. Also met with Lushelle for the first time she is the new Guest realtion who engaged is in conversation making us feel so comfortable and making our stay and our baby’s first trip very enjoyable and special.A BIG THANK YOU.
We loved the cakes we had received during our first stay and this time the fruit basket and family pictures we took because of Daryll and Lushelle helping us make memories.
We will definitely be staying at this hotel again we just can’t get enough of it - location, staff, food and the pool.
Dubai is a must visit place it has changed drastically from the past two years and it's more beautiful and worth visiting best holiday trip thank You Royal Ascot Hotel

Stayed: March 2018, traveled with family
Thank Chandrapaldr B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh K, Front Office Manager at Royal Ascot Hotel, responded to this reviewResponded 1 April 2018

Dear Valuable Guest,

Thank you for taking the time to write this wonderful review. It is with much pleasure I read your kind acknowledgment of our warm hospitality and exquisite facilities . We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your stay. It makes our efforts so much more worthwhile knowing that our staff are appreciated. I have shared your comments with my team and they are all delighted.

We highly appreciate your review and we all look forward to welcome you back in the near future at Royal Ascot Hotel.

Sincerely yours,
Rajesh kumar
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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