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Savoy Suites Hotel Apartments
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Reviews (543)
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All reviewsbur dubaiwashing machineburjuman mallmetro stationfood jointsstudio apartmenthome away from homesmall kitchenmeena bazaarwalkable distancerooftop poolbreakfast spreadsitting areacomfortable stayroom cleaningsuper marketwelcome drink
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6 - 11 of 543 reviews
Reviewed 2 weeks ago

Reviewing it late...I went in Feb Last week, 2017...

It was simply Superb!!! It was a Family trip with Wife and 3 yrs old son.

We stayed in Studio and it was spacious and had ample area for a small kid to play around. The Bed was really comfortable, which you need dearly after a hectic day in Dubai.

The Housekeeping was really good and the kitchenette was adequate enough, with a good Microwave, Washing Machine and Refrigerator, for a Family to keep up with when away from home. We asked for additional cutlery and crockery and were provided immediately.

It is centrally located. Need to pass through this area If you're visiting Dubai. Nearby Airport and very calm and serene place. Residential area around the hotel. Supermarkets nearby, almost 4 mins walk.
Near Meena Bazaar, Max 10 mins. Walk, the only place with numerous Vegetarian options in Dubai.

On top of all this, The key is Friendly Staff.

When Planning my trip, I was confused between the 2 properties of Savoy Dubai. I called up and It was Mr. Osman Sadekar (Excuse me if Spelling is wrong) who picked up the call and assured me of a Pleasant stay.

He kept his promise and made every possible effort to make our stay a good experience. He was really courteous and I specially remember the last day of our trip. We came back after a hectic day and he went out of his way and ordered refreshments and goodies to cheer us up.

Room Service was also courteous as we needed lunch items prepared and packed during the breakfast time, which they still did. Thanks a lot Osman...for being a friend...

Will Recommend for Family and Couples...

Stayed: May 2017
1  Thank GlobetrotterEureka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny-Group, General Manager at Savoy Suites Hotel Apartments, responded to this reviewResponded 2 weeks ago

Dear Guest,

We are indeed overwhelmed to receive your generous review which has been highly appreciated by Team Savoy.

All the staffs are very sensitive to the needs of the guests especially when they are away from home. It is our mission to ensure that all guests are made to experience personalized quality services with constant attention.

We look forward to hosting you yet again at the Savoy Suites Hotel Apartments your Second Home, centrally located in Bur Dubai, being close to Bur Juman Mall and the Metro stations.

With sincerity in service,

Faroukh Sunny.
Group General Manager.
Savoy Hotel Apartments – Dubai.
1

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Our hotel stay was quite comfortable. It is centrally located, very near to metro station, gold and spice souk and Meena Bazar. The staff was also very good and helping. However the breakfast can be improved by having more variety.

Room Tip: The extra bed (sofa cum bed) in our room was not that comfortable. It should be improved.
Stayed: March 2018, traveled with family
Review collected in partnership with this hotel
Thank Swati337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny-Group, General Manager at Savoy Suites Hotel Apartments, responded to this reviewResponded 2 weeks ago

Dear Guest,

We are humbled to receive your heartening review. Positive reassurances by our patrons energize us to continue the tradition of weaving the signature of the Savoy Heartfelt Hospitality into their stays.

Our exceptional housekeeping standards are taken very seriously every single day and we appreciate you taking note of it. Our young team are happy to learn that their warm yet unobtrusive services were well received and ensured you a memorable stay with us.

We have noted your breakfast suggestion and shared the same with our Head Chef.

We look forward to many more opportunities of welcoming you all back to your home away from home in the near future.

With sincerity in service,

Faroukh Sunny.
Group General Manager
Savoy Hotel Apartments – Dubai
q

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Reviewed 2 weeks ago via mobile

Stayed thrice in this place & every time rooms , staff and location proved that it’s worth it to return. Not expensive moderately priced and all amenities available for stay.restaurant is not with expanded menu and close by 11 but they allow food on order if req to bring from outside . Very close to metro , supermarket & malls .

Very good place if going as tourist / family

Stayed: December 2017, traveled with family
Thank Yeskul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny-Group, General Manager at Savoy Suites Hotel Apartments, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for staying at The Savoy Suites Hotel and for sharing very complimentary feedback of your stay.

We are very happy to read that you had a wonderful experience and that you were impressed with the service.

The team at The Savoy is committed that our guests have a memorable experience and your feedback will encourage them to do even better. Thank you for highly recommending The Savoy Suites Hotel.

We hope that you have many more opportunities to visit us again in the not too distant future. We will look forward to welcoming you back.

With sincerity in service,

Faroukh Sunny
Group General Manager
Savoy Hotel Apartments – Dubai
m

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

We stayed at Savoy Suits 10 days, very good hotel, clean and very fast service , staff were very friendly , reception always smiling and any question they had the answer , and its good all staff knew which room you are staying at

Stayed: March 2018, traveled with family
Review collected in partnership with this hotel
Thank hossein2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny-Group, General Manager at Savoy Suites Hotel Apartments, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for the high ratings. We feel privileged that you have considered writing this review.

We are delighted to know that you enjoyed the hospitality and services provided during your stay and that we have met your expectations at Savoy Suites Hotel Apartments.

Personalized and dedicated care for our guests are part of ‘The Savoy Ethos’ and we are blessed to have a team, who go the extra mile to create lasting memories for our guests. I have shared your sentiments and it really means a lot to all of us.

Thank you for your generous words of appreciation, highlighting the touch points that added value to your stay.

We look forward to hosting you back.

With sincerity in service,

Faroukh Sunny.
Group General Manager
Savoy Hotel Apartments – Dubai
o

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

The staff was very welcoming and very helpful.
It is obvious that they are understaffed.
The original construction and decorations were done correctly but the maintenance is horrible.
Ther do not have any experience in the respectable finished works.
The table under the mirror was fixed to the wall with superglue, the shower curtains felt every time they fixed it.
The lobby ceiling is not even.
The walls finishings and wooden decorations will need lots of works.
The closest and dressing room are inside the toilet???!!!!!!
The breakfast is acceptable but very limited.

Stayed: March 2018, traveled with family
Thank Sameh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faroukh_Sunny-Group, General Manager at Savoy Suites Hotel Apartments, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for your feedback based on your personal view point. We have passed on your compliments to the staff.

We have also checked your room and could not find any anomalies. The hand wash sink table under the mirror is lined with silicon to avoid any water seeping. We have also alerted the maintenance head to check the shower curtains to be fixed tightly.

Our wardrobes are placed in the bath room. This feature has been appreciated by most of the guests. We will also sensitize our interior designers to take note of your comment for future renovation works.

At the Savoy we take every criticism, complain, observation as a challenge to improve. We look forward to host you back in any of the other Savoy Hotels in Dubai with a different a different decor and room design.

We do offer a wide choice of full Breakfast Buffet with live egg cooking stations and a range of Continental / Arabic and Asian food dishes. All the Buffet hot main courses are featured again after every 14 days giving more choices and variety to all guests during their entire length of stay. Our Chefs are happy to prepare any favourite breakfast dish of your choice apart from the buffet if requested in advance.

With sincerity in service,

Faroukh Sunny.
Group General Manager
Savoy Hotel Apartments – Dubai

.

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