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2,130 - 2,135 of 8,001 reviews
Reviewed February 6, 2021 via mobile

Went with a friend for the 60 min Swedish massage. It was absolutely phenomenal. My masseuse, Henry, was a miracle worker. The hr had gone by too fast though! Will definitely be back and booking a longer session! Thank you for an amazing experience.

Date of stay: February 2021
Trip type: Traveled with friends
1  Thank nicolewH2870NW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Habtoor Grand Resort Autograph Collection, General Manager at Habtoor Grand Resort, Autograph Collection, responded to this reviewResponded February 7, 2021

Dear Guest,

Thank you for taking the time to share your best experience on TripAdvisor.

We appreciate your kind words and will be shared with Henry and I am sure that he will be delighted to receive your compliments.

We look forward to welcoming you back in the near future.

Best regards,

Karolina Paliszewska | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury Lifestyle Hotel | Jumeirah Beach |P.O. Box No. 24454 | Dubai, United Arab Emirates |
Tel: +971 4 399 5000

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2021

I was happy with my stay at Habtoor Grand Resort. I enjoyed everything there. The staff was very friendly and helpful. I was surprised with birthday cake and roses in my room upon my arrival. Thank you so much! Also, I had a small accident and your clinic staff was extremely helpful (especially the lady nurse - sorry can't remember her name!). I will strongly recommend your place to any of my friends travelling to Dubai in future.

Thank you for hosting us.

Date of stay: January 2021
    • Location
    • Sleep Quality
    • Service
1  Thank AdriannaM243
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Habtoor Grand Resort Autograph Collection, General Manager at Habtoor Grand Resort, Autograph Collection, responded to this reviewResponded February 7, 2021

Dear Guest,

Thank you for taking the time to share your great feedback following your recent stay.

Everyone here is always on the lookout on how we will exceed the expectations of our guests and we are very delighted to know that you had an enjoyable stay and were happy on your special day.
Your resounding praise for the excellent hospitality service of our associates is highly appreciated. We look forward to your next visit at the Habtoor Grand Resort, Autograph Collection and will once again work hard to earn your endorsement.

Best regards,

Karolina Paliszewska | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury Lifestyle Hotel | Jumeirah Beach |P.O. Box No. 24454 | Dubai, United Arab Emirates |
Tel: +971 4 399 5000

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Reviewed February 2, 2021

Habtoor was our bit of luxury during our Dubai trip as the room rate was on the higher side but we wanted to enjoy the pool and beach access.
We travelled as a young family and were given possibly the last room on the ground floor near the pool.
The hotel entrance is very grand and you feel like you have arrived somewhere, the layout of the hotel is a bit odd, with elevators a long way from reception and needing a buggy to transfer to the rooms in the annexe areas (nearer the beach / pool)
We did the merry tour with the buggy and eventually arrived at our room which was 40sqm and whilst dated decor, was comfortable and clean.
lovely robes and comfy bed was appreciated. Room service was a bit slow as we were far from the main building but they were helpful and cleaning was spot on.
Pool is the highlight, with a huge main pool plus kids pools with excellent slides.
Kids would happily run around all day on the slides and there are lifeguards attending. Quite busy and you have to get up v early to bag a sunbed, or they are all occupied by 11am!
Nice families by the pool and whilst there are many brits, also russians and other nationalities who are mostly friendly.
We managed to find a spot each day and sometimes you are helped by the timeshare sales man instead of any hotel staff. He wants to befriend tourists to get them to attend a sales presentation for a timeshare / holiday club. This doesnt reflect well on the hotel and should be removed from the pool area as the club itself is not good value and is missold (e.g. they claim it costs $200 a night for a maldives 5* hotel)
Anyway, the beach is good but could be improved - just sun loungers and far from the actual sea, next to a pumping party club next door (aandreas)
Breakfast is good, with a reasonable selection of items (not much fruit) and omlettes (with a long queue) fruit juices, good coffee, pastries.
Overall we would return and had a good stay at Habtoor

Date of stay: January 2021
3  Thank Y6782YGckm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Habtoor Grand Resort Autograph Collection, General Manager at Habtoor Grand Resort, Autograph Collection, responded to this reviewResponded February 3, 2021

Dear Guest,

Thank you for posting your review on Tripadvisor.

We are very happy to read that you had enjoyed your recent stay and were pleased with our facilities, specifically our outdoor pool and kid’s slide. Your kind words about the hotel’s cleanliness were shared with our Housekeeping team to further motivate them, also your feedback on the breakfast and room service has been noted and shared with our Food & Beverage and Culinary team to take necessary action for improvement.

Please accept our sincere apologies for the inconvenience you evidently experienced on the pool and beach areas and your suggestion about the sunbeds has been addressed to the Recreation team.
We will also share your feedback with the company selling the timeshare vacations, we can only hope their presence did not completely deter from the overall enjoyment of your time here with us.

We look forward in welcoming you back in the near future.

Best regards,

Karolina Paliszewska | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury Lifestyle Hotel | Jumeirah Beach |P.O. Box No. 24454 | Dubai, United Arab Emirates | Tel: +971 4 399 5000

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Reviewed January 28, 2021

It was a pleasure to stay at your property! The great experience from the first day: the room is perfect, clean, comfort and everything is necessary at the room. Room amenities was refilled everyday, towels were changed two times at a day, cleanliness of the room is brilliant, thanks to room service!

My favourite part is breakfast which was tasty and varied, and quality of the food! Service is on the high level, everyone is so polite and responsive to any request!

Definitely for my next trip I will choose your hotel to stay!

Many thanks to all the team who made my stay unforgettable and memorable!

Date of stay: January 2021
Trip type: Traveled with family
2  Thank gaukharr2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Habtoor Grand Resort Autograph Collection, General Manager at Habtoor Grand Resort, Autograph Collection, responded to this reviewResponded January 30, 2021

Dear Guest,

We are delighted to read your feedback and we thank you so much for taking the time to share this with us.
It is our mission to ensure we provide memorable moments to our guests and delighted to read from your comments that you had a great time in the resort right from the first day.
We sincerely appreciate you for commending the exceptional service of our associates from Housekeeping, Room Service, F&B, and Culinary. Your kind compliments are really appreciated and will be shared with the entire hotel team.

Thank you for staying at the Habtoor Grand Resort, Autograph Collection and we hope you choose to create more memories here whenever your travels bring you back to Dubai.

Best regards,
Karolina Paliszewska | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury Lifestyle Hotel | Jumeirah Beach |P.O. Box No. 24454 | Dubai, United Arab Emirates |
Tel: +971 4 399 5000

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2021 via mobile

A memorable place . Large and spacious grounds with attentive staff . Thankyou Aktar, Jeffrey, (pool side). Great management team and guest relations (Thankyou Karolina and Mohammad )

Location : is on the beach , with spacious facilities such as kids club with a shaded park , tennis courts , spa , cabanas by the beach , various warm pools to name a few. Also has ample restaurants onsite must try the Japanese and theItalian Lucianos on site which is Great for kids and families.

Very clean and spacious hotel we had a great time here with the children . Our friends also visited us and really enjoyed they’re time here .

Look forward to visiting again soon.

Date of stay: January 2021
Trip type: Traveled with family
2  Thank 307noraa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Habtoor Grand Resort Autograph Collection, General Manager at Habtoor Grand Resort, Autograph Collection, responded to this reviewResponded January 30, 2021

Dear Guest,

Thank you for sharing your review with regards to your recent stay.

We are delighted to know that you greatly enjoyed many aspects of your stay at the Habtoor Grand Resort, Autograph Collection, particularly the hotel’s extensive facilities, superb gastronomy, and the stellar hospitality service of our associates.
Your flattering comments will surely serve as an inspiration for all of us here to consistently deliver #ExactlyLikeNothingElse experience.

It is our pleasure to be of service to you and we look forward to welcoming you back soon.

Karolina Paliszewska | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury Lifestyle Hotel | Jumeirah Beach |P.O. Box No. 24454 | Dubai, United Arab Emirates |
Tel: +971 4 399 5000

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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