The hotel is well positioned and is ideal for: singles, couples or families. The hotel is 5 star, exceptionally clean and the staff are extremely helpful. The cover policies are adhered to very well indeed.More
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Amazing hotel. Beautiful ambience. Mahmoud, Alaa , Harish are very kind, helpful and professional. I recommend this place for business and vacation. The food is really good, the reception is nice and the staff are friendly
Dear webskreenv,
Thank you for taking the time and sharing your thoughts with us.
It is pleasing to hear that you had an amazing stay at our hotel. At Grand Hyatt, we consider it pivotal that all guests have a wonderful experience whilst staying with us, hence it is encouraging to hear that your expectations were not only met but exceeded.
We are even happier to know that our associates and their courteous customer service, were one of the main reasons your expectations were exceeded. Our people are so important to us, especially for moments like these.
Next time, should you want to book with us, may we kindly suggest that you book directly at our hotel website for the best available rates, or please feel free to contact us at reservations.grandhyattdubai@hyatt.com
Warm Regards,
Fathi Khogaly
Area Vice President & Cluster General Manager
Mahmoud, Alas and Harris were really amazing. Their services were fantastic. You'd want to visit again. They ensured we were okay during dinner and we got everything we needed.
I think they are well trained to serve every kind of customers.
Dear chiboro,
Thank you for taking the time to rate us!
Your amazing review is highly valued, and we will most definitely share it with the team. You might have noticed, nothing is too much trouble for us, and we will always do whatever we can to enhance your stay with us.
We are incredibly pleased to be your chosen hotel this time round when in Dubai, and hope to have the pleasure of welcoming you back again soon!
Best regards,
Fathi Khogaly
Area Vice President & Cluster General Manager
Abhi ,Rizan ,rabiya,pritam,sofiya staff tiga org ini sangat excelent Verry good... Amazing service.. Verry good hotel good food.. room Verry good.. definitely come again all people very nice. Dinner very good and delicious
Dear Jeffadillah,
Thank you for leaving us with this wonderful review!
We are delighted to hear that your visit to Grand Hyatt Dubai was such an amazing one!
It is also such a pleasure to read your positive feedback regarding the high level of service that you received. Our people are so important to us, especially for moments like these! Kindly note that your warm compliments will definitely be shared with all those that you have mentioned in the review.
Next time, should you want to book with us, may we kindly suggest that you book directly at our hotel website for the best available rates, or please feel free to contact us at reservations.grandhyattdubai@hyatt.com
We hope to have the pleasure of welcoming you back again soon!
Warm Regards,
Fathi Khogaly
Area Vice President & Cluster General Manager
Best Hyatt I've ever seen. I travel a lot for work and it is not often that I want to go back to hotel for a fun trip, I will definitely be back to this one. The stuff are amazing, the entire hotel is just amazing.
Dear brparrott,
Thank you for your 5-star rating and review. We are humbled and proud to hear that you found your stay at Grand Hyatt Dubai to be such an amazing one!
Guests such as yourself inspire us to exceed expectations in every way and we thank you for your kind words.
If you need any further assistance in planning your next trip here, please feel free to contact us at reservations.grandhyattdubai@hyatt.com
We look forward to welcoming you back soon.
Warm regards,
Fathi Khogaly
Area Vice President & Cluster General Manager
As a must tick in my bucket list, Grand Hyatt is must to visit every year, the best location as city resort hotel,best pool, staff and of course the food.
The collective by market cafe is the best stop place to enjoy international cuisine.
Would like to thank the staff Pritam,Faiz and Cristy for taking care of us.
Dear 882munaa,
Thank you for leaving us with this 5-star rating and review.
We are delighted to receive such positive feedback on your most recent stay with us. Your experience is something that we strive for all of our guests to have, and we are incredibly grateful that you have taken the time to write this.
Next time, should you want to book with us, may we kindly suggest that you book directly at our hotel website, for the best available rates!
We hope to have the pleasure of welcoming you back to Grand Hyatt Dubai in the near future.
Best regards,
Fathi Khogaly
Area Vice President & Cluster General Manager
