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5,185 - 5,190 of 11,869 reviews
Reviewed May 13, 2018 via mobile

Went with a wife on the recommendation of a friend and we were not disappointed. Had a very great time at the hotel and the staff members were very helpful and always there when you needed any help or assistance ..

Date of stay: February 2018
Trip type: Traveled as a couple
1  Thank UAD74
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean-François L, General Manager at Anantara Dubai The Palm Resort & Spa, responded to this reviewResponded May 13, 2018

Dear Usman D,

Many thanks for your positive review. We are happy to know you followed your friends recommendations and that you decided to spend some time in our resort. It is a pleasure knowing you had a great time and that our colleagues did a change. Rest assured your feedback will be shared accordingly. We would be happy to welcome you soon again.

Thank you again and kind regards,
Jean-François Laurent
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2018

Beautiful ambience and location. If you want to enjoy the pool when ever you wish irrespective of the time of the day in a luxourious ambience , this is one of the best hotels you can choose, durinng day time there is a bar service in the pool in the lagoon stay :)

Date of stay: May 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank joserenju
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean-François L, General Manager at Anantara Dubai The Palm Resort & Spa, responded to this reviewResponded May 13, 2018

Dear joserenju,

Thank you very muxh for your positive review. We are very happy to know you enjoyed your stay with us, espcially our lagoons. We would be glad to welcome you back soon again.

Thank you again and kind regards,
Jean-François Laurent
General Manager

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Reviewed May 12, 2018 via mobile

The best hotel i had such amazing experience yesterday. Food is great! The place is perfect! If you come to Dubai, Anantara is the perfect place where you should stay! And that is without a doubt!
Why? If you choose to stay in Anantara you have the chance to combine the diversity of Dubai city life with the feeling of peacefulness that Anantara resort has to offer.
Anantara Is situated on the Palm Island and from the first second you step into the resort, you will forget about everything, is a small piece of heaven that will make you feel so calm and in the same time so energized. The resort is huge and the environment will let you breathless . As long as you are there, you dont feel like you are in the city of sand and heat.
The customer service is very good and staff is very friendly. Food is excellent �
In my opinion is the best place where you can stay in Dubai, especially if you choose the bungalow villas �

Date of stay: November 2017
Trip type: Traveled as a couple
Thank Jessica A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean-François L, General Manager at Anantara Dubai The Palm Resort & Spa, responded to this reviewResponded May 12, 2018

Dear Jessica A,

Thank you very much for your positive review. We are delighted that you enjoyed a relaxing stay with us and left satisfied with our resort facilities, the food and most importantly the service provided by our friendly Team Members.
We thank you for recommending us and would be pleased to welcome you soon again.

Thank you again and kind regards,
Jean-François Laurent
General Manager

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Reviewed May 12, 2018

Bad in general, the last part of each stay has the most memorable experience, for us the check out experience was one of the worst. Specially for a family with young kids. delay in confirming guest request for late checkout caused a significant discomfort, we called one day ahead to request it and we where adviced to call on the check out day, we did so but was advised to wait for a call from your team and that was 9:30 AM, and every time we call the guest service complaining about the delay they say wait for 10 minutes!!! your front office team called 40 minutes before the official check out time to advice us on the unavailability of our request, and what made it worst was the attitude of your staff!! They just wanted to kick off guests without caring about there needs even that the delay that caused all of this was there fault!!!
I do not recommend this hotel for any one.

Date of stay: May 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
2  Thank khalil333
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean-François L, General Manager at Anantara Dubai The Palm Resort & Spa, responded to this reviewResponded May 12, 2018


Dear khalil333,

Thank you for your review highlighting to us the challenges you had brought to our attention upon your departure. Guest satisfaction is our main priority and I sincerely regret that you left our resort feeling disappointed. Please rest assured that we have addressed the concerns most seriously in order to make improvements. I understand that my team is in direct contact with you and I hope you will be able to share more details with us. Whilst I realize we cannot undo your experience, I do hope that you will give us with another opportunity to welcome you back in order to restore your confidence and to provide you with the levels of service that our guests have come to expect from us.

Thank you and kind regards,
Jean-François Laurent
General Manager

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Reviewed May 11, 2018

From the moment we arrived at this beautiful resort we were treated wonderfully by the staff. We arrived before check-in time and the receptionist did everything she could and managed to get us an early check in. We had a lagoon access room - well worth the extra cost. Utter paradise, being able to step from your balcony straight into the beautiful lagoon, absolutely stunning. What was even better was when the lagoon floating bar came along and served us mojitos. Sheer bliss! We were on a full board package which was well worth it. The resort has fabulous restaurants; the Friday Fork and Cork Brunch at Crescendo is a must, amazing food in abundance served with unlimited fizz! (for a supplement) The Beach House is perfect for relaxing and looking out at the wonderful beach and surroundings. We had a lovely meal at Mekong - be sure to book early for an outside table. Bushman's was perfect for the evening and had the best entertainment in the form of Tino Tusitala, their amazing resident singer. With his beautifully soulful voice and musical talent he sang his way into our hearts. I would recommend this resort for couples and families alike. The pools and lagoon are so safe for children with an abundance of lifeguards on patrol. We did not use the spa but believe it to be the best in Dubai. The resort is also so romantic. I could not fault this resort and would wholeheartedly recommend it to anyone. Can't wait to go back.

Room tip: Premier Lagoon access room is a must!
Date of stay: March 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank debefc77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jean-François L, General Manager at Anantara Dubai The Palm Resort & Spa, responded to this reviewResponded May 11, 2018

Dear debefc77,

Thank you very much for your positive and detailed review and for selecting our beautiful resort. We are very happy to read you had a memorable stay and that you made full use of our facilities.
We will share your kind recognition with our Team Members and with Tino in particular who will be happy to know that you enjoyed his performance. The Anantara Spa team is looking forward to welcome you during your next visit. It would be a great pleasure to welcome you soon again !

Thank you again and kind regards,
Jean-François Laurent
General Manager

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