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All reviews lake view off season the hotel's restaurant rooms are spacious clean hotel nice staff romanian seaside lakeside boulevard beach sauna summer zone receptionist minibar shore
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Reviewed 8 October 2016 via mobile

No a/c. Rooms hot as hell so
You must leave doors open for any breeze and road noise not tolerable!!!! Never stay here!!! Internet spotty also!! Not happy at all as this place is very pricey by European standards. It is also remote if you want to visit Constanta at all.

Stayed: October 2016, traveled with friends
3  Thank Jerry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSplendid, Manager at Splendid Hotel, responded to this reviewResponded 8 October 2016

First of all we wish to apologize for the inconvenience caused to you. We recommend you that, in the future, in any location you decide to spend your time, tell at the reception all the unpleasantness,to be able to help you.
Our conditioning system works on cold in summer and warm during the winter. At this moment being out off-season the climate control system it was switched to winter mode . Unfortunately we can not satisfy each customer with the requested temperature.
Regarding the internet we have on each floor routers and daily we verify the signal to be full. Maybe your device was not settled on the corect network, for that is important to announce the reception, to be able to help you.
Have a nice day. Cristina Dragan.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 October 2016

We have staid in the newer modern part of the hotel. Price incl. breakfast and spa access.
Throughout the hotel you could see the clean and modern style, from colors to music in the different areas.
Check in and out times can be discussed.
Room presented very clean,no hair no nothing.
Room service worked well, also friendly. Reception friendly, no issues.
Breakfast was the only thing not worth the money. It was more of a good 2* or bad 3 star offer but well arranged. I missed variety. Had some eggs and jam. Missed sth sweet also what was not available 1 hour before breakfast time ended.

Room Tip: book lake view during season
  • Stayed: October 2016, traveled as a couple
    • Value
    • Rooms
    • Service
Thank Christian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSplendid, Manager at Splendid Hotel, responded to this reviewResponded 7 October 2016

Thank you for your recent stay and for appreciating our services. Constant improvement of services is a permanent desire for us and the suggestions of our customers are very important. We hope that Splendid Hotel will still be the choice for your next stay in Mamaia/Constanta. Cristina Dragan.

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Reviewed 30 September 2016 via mobile

We had a wonderful holiday made to feel most welcome and anything the receptionists could do to help they did.
Very clean hotel nicely designed the spa area is very relaxing and fresh.
The hotel is close to the beach which has a long cycle path.
Buses pass outside for a 50 cent to travel to Constansa which has lots of attractions. The rooms at the back are facing the lake and are lovely and quiet.
The hotel give towels for the beach which is a nice touch.
10 out of 10 for homely atmosphere.

Stayed: September 2016, traveled as a couple
1  Thank coddpearl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSplendid, Manager at Splendid Hotel, responded to this reviewResponded 7 October 2016

Thank you for taking time to share your experience in our hotel. We are pleased to know that our services met your expectations . I will most certainly share with the entire team all your kind words. We are looking forward to the pleasure of welcoming you back to Splendid & New Splendid Hotel, your Romanian home. Cristina Dragan.

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Reviewed 12 September 2016

I was worried about staying here since I couldn't tell on the map if we would be able to easily access the beach, but I'm very happy we did! The beach is just a short walk away, as well as lots of restaurants and watersports stands. It was very clean with daily housekeeping, very friendly staff, strong wifi, and a nice, included breakfast buffet. Since we booked last minute it was a bit pricey, but compared to the prices of similar hotels in the area it was worth it.

  • Stayed: June 2016, traveled as a couple
    • Value
    • Location
    • Service
Thank Christina Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSplendid, Manager at Splendid Hotel, responded to this reviewResponded 7 October 2016

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards, Cristina Dragan.

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Reviewed 12 September 2016

It was our second stay at this hotel. We were very pleased as the room was clean, smelled nice, the reception very friendly. Breakfast was very good,buffet with many choices. Coffee also good as they have an espresso machine where you can make your coffee as you please. If you book here, book a room with lake view, as the ones with the street view are pretty noisy and there comes dust from the street. My advice is don't choose half board because they really don't have a good cook, we tried almost everything from the menu and we were pretty dissapointed, that was the bad part.

Room Tip: Rooms with lake view and ask for a room which is not near the kitchen, as noise and food smells come in.
  • Stayed: September 2016, traveled with family
    • Value
    • Location
    • Service
Thank Valeria_Vev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HSplendid, Manager at Splendid Hotel, responded to this reviewResponded 7 October 2016

Thank you for taking time to share your experience in our hotel. We apologize for the negative aspects mentioned. I assure you that we will take the necessary measures, so that,your next stay at the Splendid Hotel to be a much more enjoyable experience. We are looking forward to welcome you back! Have a splendid day. Cristina Dragan.

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