Excellent service is the trade mark of this hotel, rooms are not the best but service alone makes the stay pleased. Complementary morning breakfast has a variety of fresh and delicious options and the all you can eat pupusas are and excellent treats.
The hotel is centrally located right near the US Embassy. The service was excellent and the staff was bilingual in English and Spanish, for the most part. The hotel was clean and neat. I'll definitely be staying there again!
Dear guest,
Thank you for rating us and for sharing your comments.
We are located in one of the best areas in the city near the US Embassy, shopping malls, restaurants in front of the hotel, etc.
All the staff do their best providing you with the best service experience that we always want for you.
We hope to see you soon.
Regards,
Service was good, front desk personnel cordial
Breakfast was too expensive.. I'd stay again, but eat breakfast somewhere else. my stay was not too long so i did nit get to see the rest of the facilities. i hope to enjoy all facilities next time
Dear guest,
Thank you very much for rating us and for sharing your experience. It was a placer for us to have you at Holiday Inn San Salvador
We apologize for the inconvenience we may have caused with the price, unfortunately breakfast was not included in your rate but we use feedback such as yours to continuously make changes to our brand, we appreciate your comments and we hope to do better next time.
Again, thank you for choosing Holiday Inn and we hope to see you soon.
Regards,
Had a wonderful stay. Great service from all the staff. Thank you for all the accomodations. Amazing costumer service. Rooms are very clean and neat. Stay met my expectations. Thank you for a great stay.
Dear Anishka1020,
Thank you for choosing us on your last visit to our country. We are very proud to know that we have met your expectations.
It was a real pleasure to serve you and give you the service experience that we always want for you.
We hope to see you very soon.
Regards,
Very nice, clean, safe hotel located in a good area close to the US Embassy. We arrived very late at night, and the gentleman at the front desk even called my phone to make sure everything was ok and that we would still be checking in. I apologized for coming so late and he said it was no problem at all, he would wait for us. When we arrived, he promptly checked us in after a quick temperature check to enter the building as required by law currently in El Salvador due to the Covid-19 situation. Our room was spotless and the bed was so comfortable we did not want to get up the next morning! The room on the seventh floor was very quiet and had lovely views of the city. My wife unfortunately came down with a sinus infection while we were on our trip (not Covid!) and the staff went out of their way to ensure we were comfortable, even bringing us some cups of hot water so we could make tea. The room had plenty of clean towels, toiletries, excellent water pressure and plenty of hot water in the shower, etc. The hotel is also well-lit and has 24 hour security to ensure your safety. Highly recommend to all!
Dear Willie B!
Thank you very much for your wonderful comment about your recent stay with us.
We are very glad to know that we have met your expectations. We are also very proud of our staff, they always do their best to make feel at home and our goal will always be to provide you with outstanding service experience.
It is a pleasure for us to have have you at Holiday Inn San Salvador and we hope you will visit us on your next trip to the city.
Again, thank you very much for sharing your experience.
Regards,
