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Metropol Palace, A Luxury Collection Hotel
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Reviews (1,122)
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All reviewsthe general managernice poolgreat spabeautiful parkjunior suitespa areaexcellent hotelrain showertesla museumbusiness triprooms are spaciousbreakfast buffetexcellent stayprofessional staffhotel is locatedreception deskvisit belgrade
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20 - 25 of 1,122 reviews
Reviewed 2 weeks ago via mobile

Luxurious, clean, comfortable. Extremely accommodating for all of our party’s needs and the hospitality team did a wonderful job both anticipating needs and meeting them. We spent a few evenings there and loved how well we were welcomed even though we weren’t staying at the hotel. The Lavender Room was easily located and accesible to our large party but also secluded enough for the privacy our events required. Wonderful space and affordable price. Thank you!

Stayed: April 2018, traveled on business
Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haris N, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded 2 weeks ago

Dear Katie M,

Thank you for a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Sincerely,
Haris N Neofytidis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

We stayed 5 days in the hotel, service is very good, the staff is very polite, breakfast might be a bit better ;) spa is extremely nice.
Highly recommended hotel for both business and tourism trip - central location and nice surroundings.

  • Stayed: April 2018, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Boriana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haris N, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded 2 weeks ago

Dear Boriana D,

We appreciate you taking the time to provide us with feedback about your stay.
Please note that your concerns regarding breakfast have been passed on to our F&B management. Hope that you had a pleasant stay overall and that you are going to be our guest again when you are next time in Belgrade.

Kind regards,
Haris N Neofytidis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

I was in town with a large group for a meeting. Our meeting space was changed last minute (at a different hotel) and Metropol Palace went out of their way to help us hold our event with them. The hospitality team, Nikola D, and the banquet captain were phenomenal and made our 2 night event perfect. If you are looking for a modern, upscale hotel to stay at in Belgrade - look no further!

  • Stayed: March 2018, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank RJ T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haris N, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded 2 weeks ago

Dear RJ T,

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

Kind regards,
Haris N Neofytidis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We're leaving after a two weeks stay, and we're incredibly satisfied with the whole arrangement. The food, the staff, the location and tge price. And if you're staying make sure to get a hold of the consigliere, Marco. There is not a thing in this world that man can't get you. 10/10

Stayed: April 2018, traveled as a couple
Thank Mikael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haris N, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded 2 weeks ago

Dear Mikael N,

Thank you for taking the time to review your stay with us. We are very happy to hear that you enjoyed your two weeks stay and that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel and I will be sure to let Marko know how much of an impact he made on your experience.

Hoping to see you again soon and looking forward to welcome you back at Metropol Palace.

Sincerely,
Haris N Neofytidis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Stayed here for 3 nights - the room was very nice. I was very lucky and got upgrade to a junior suite - nice big bed, big tub, nice shower. Would definitely recommend staying here and would stay here again. It was a short walk to the centre of Belgrade.

  • Stayed: March 2018, traveled solo
    • Value
    • Sleep Quality
    • Service
Thank thesoo76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haris N, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this reviewResponded 2 weeks ago

Dear Thesoo76,

Thank you for your time taken to write such a positive comments regarding your stay with us and to extend the greetings from all here at the Hotel Metropol Palace Belgrade.

Your kind comments will stimulate our staff to maintain and even evaluate the excellent quality of service.
One more time thank you for your high appreciation and rest assured that we look forward to welcome you again, hopefully in the very near future.

Sincerely,
Haris N Neofytidis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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