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Reviews (314)
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1 - 6 of 314 reviews
Reviewed 7 March 2018

My mother recently visited Lima for a month and stayed at the Basadre Suites and enjoyed her entire stay there. I was originally worried about getting in touch with her since she accidentally left her cell phone behind in the States, but the staff was extremely communicative and were quick to inform me when she checked in and how she was doing during her stay. The hotel owner, Fabrizio, made sure to give me his direct email and number and even emailed me a picture of him and mother to set aside my worries about her traveling alone. I could not recommend Basadre Suites enough - wonderful experience!

  • Stayed: February 2018, traveled solo
    • Sleep Quality
    • Cleanliness
Thank linawayman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ventassanIsdroLima, Director General at Basadre Suites Boutique Hotel, responded to this reviewResponded 16 March 2018

Dear guest:
We appreciate having taken a moment of your valuable time, in sharing your experience at Basadre Suites through TripAdvisor.
Thank you very much for your evaluation. Our best reward is to be certain that our guests feel at home! .
Best regards
Sales Ejecutive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 February 2018 via mobile

What a beautiful boutique hotel!!! The staff is wonderful and speaks excellent English. Located in San Isidro with a many restaurants, a grocery store, casino and a Starbucks close by. The breakfast is outstanding with fresh eggs, meat and breads available. Would definitely stay here again...

Stayed: February 2018
1  Thank rawarii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ventassanIsdroLima, Director Comercial at Basadre Suites Boutique Hotel, responded to this reviewResponded 22 February 2018

Dear guest:
We appreciate having taken a moment of your valuable time, in sharing your experience at Basadre Suites through TripAdvisor.
Thank you very much for your evaluation. Our best reward is to be certain that our guests feel at home! .
Best Regards
Basadre Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 August 2016 via mobile

Our stay at the Basadre Suites Boutique Hotel was quite comfortable and we enjoyed it. The first night our room did not have heat. We were moved to an upgraded suite that was lovely and warm. The breakfast each morning was delicious. The staff was wonderful. All the receptionists spoke English and translated on our behalf to arrange our desired activities. Our driver Luis worked for the hotel, ended up as our guide for the entire trip. He took us everywhere and anywhere with a smile! Perfect accommodations if your on a budget, want a safe and central location, and prefer a boutique inn experience to that of a hotel.

Stayed: June 2016
1  Thank alexandrad708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ventassanIsdroLima, Director Comercial at Basadre Suites Boutique Hotel, responded to this reviewResponded 27 August 2016


Thank you very much for sharing your comment on the site , Trip Advisor . It was a pleasure to receive in our Basadre Suites Boutique Hotel
I am pleased that your stay was to your liking. We always strive to create excellent experiences a lot for our guests.
We look forward to attend to and try again with the friendliness of always
Sales department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 22 August 2016 via mobile

We stayed here for one night before leaving for Cuzco. It seems strange that some of the pictures on trip advisor seem nice because our room was extremely dirty and gross. We found a number of cockroaches in our room and the bathroom was extremely dirty. Also, there were spider webs on the chandelier.

The location is good and the staff seems pretty nice although not very knowledgeable.

Stayed: August 2016, traveled as a couple
1  Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ventassanIsdroLima, Director de Relaciones con Clientes at Basadre Suites Boutique Hotel, responded to this reviewResponded 24 August 2016
Google Translation

Estimado Cliente :

Lamentamos que sus expectativas no hayan sido cubiertas en el Hotel Boutique Basadre . Todos los espacios y servicios ofrecidos en el hotel han sido cuidadosamente desarrollados con el objetivo de ofrecerle una excelente relación costo-beneficio, en una ubicación privilegiada como es San Isidro .
Revisaremos nuestros procesos en las áreas que menciona, pues toda opinión de nuestros huéspedes es bienvenida y nos ayuda a mejorar día a día.
Esperamos poder atenderlo nuevamente y lo trataremos con la cordialidad de siempre
Saludos cordiales
Directo de Relaciones con clientes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 February 2016 via mobile

I had a lot of mixed feelings about this hotel. The staff are amazing! Friendly, helpful and go above and beyond to make you feel welcome. However, the state of the hotel is in disrepair. The air in the first room we had was broken, so the next day we were moved to another room. The shower in the second room was broken. The staff fixed it the next day best they could. I opened the closet and found a roach. Staff came right away and killed it.
The neighborhood is nice and stores are within walking distance. If you are on a budget and are ok with not needing a clean place this is the place for you!

Stayed: February 2016, traveled with family
1  Thank Sima B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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