What a beautiful hotel! The location is perfect for seeing the historic district. The service is outstanding. Breakfast service is catered to people on tours, so we were able to eat at 5am before our 5:50am pick up for the Machu Picchu tour. Our breakfast server, Kevin, was delightful!
Dear ghs0830,
Thank you for your kind words. We're delighted to hear that you enjoyed your stay and found our location perfect for exploring the historic district. It's wonderful to know that our service met your expectations and that Kevin made your breakfast experience delightful. We strive to cater to the needs of all our guests, especially those with early tour schedules.
We hope to welcome you back for another memorable stay.
Sincerely,
Renato Vásconez
General Manager
Palacio del Inka, a Luxury Collection Hotel
I've just had one of THE best deep tissue massages ever....and I've been getting them for 30 years! Her name is Ana, and her technique is perfect! After the massage she took me to the relaxation room to lay on a heated chaise lounge, just heavenly!
Dear joannehF960KI,
Thank you for your wonderful review. We're thrilled to hear that Ana provided you with one of the best deep tissue massages you've ever had. It's great to know that her technique and the relaxation room added to your heavenly experience. We are proud to have such dedicated professionals on our team.
We look forward to welcoming you back for another exceptional experience.
Sincerely,
Renato Vásconez
General Manager
Palacio del Inka, a Luxury Collection Hotel
Maira was excellent! I have had massages for over twenty years bc of an accident. However, I had surgery just before my travels and I developed a migraine headache as a result. She was able to help me. I would say she one of the best. She has great “listening hands” and is able to apply exert techniques. I highly recommend for anyone needing relief.
Dear jumpinjackf2025,
Thank you for sharing your experience with us. We're delighted to hear that Maira was able to help with your headache and that you found her massage so beneficial. We take pride in having professionals like her on our team who are dedicated to providing the best possible service to our guests.
We look forward to welcoming you back in the future.
Sincerely,
Renato Vásconez
General Manager
Palacio del Inka, a Luxury Collection Hotel
I am so very satisfied with the service of mr,juan dan Diana.and the whole service of the staff.
Thank so much for everything
i very happy and apreciate the very warm welcome of uours staff hotel here everything I need something
Sthe staff from the front desk
Directly coming fullfiled our needed one day i hope I will be coming to your hotel very good service
The best yours hotel
Thank you for sharing your wonderful experience with us. We are thrilled to hear that you were very satisfied with the service provided by Mr. Juan, Diana, and the entire staff. It's great to know that you appreciated the warm welcome and prompt assistance from our front desk team. We look forward to welcoming you back to our hotel in the future and continuing to provide you with excellent service.
Warm regards,
Renato Vásconez
General Manager
Palacio del Inka, a Luxury Collection Hotel
I dring coca juice is recoman from .mr juan and Diana the coca juice is help me
For atitutue in cusco
I stay palacio del inka hotel
They kindly to help me more information...very good service job
Iam very happpy stay here
I will remonace to my in in our country
And very thing i need every thing
Very quickly come to my room
Very very good
Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay at Palacio del Inka. It's wonderful to know that the coca juice recommended by Mr. Juan and Diana helped you with the altitude in Cusco. Our team is always ready to provide information and offer high-quality service. We're glad you had a happy stay and that you will recommend our hotel in your country. We look forward to welcoming you back in the future.
Warm regards,
Renato Vásconez
General Manager
Palacio del Inka, a Luxury Collection Hotel
