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Palacio del Inka, A Luxury Collection Hotel, Cusco
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Palacio del Inka, A Luxury Collection Hotel, Cusco
Lynette Jackson

Our Favorite Luxury Marriott Ever!!

Review of Palacio del Inka, A Luxury Collection Hotel, Cusco
5.0 of 5 bubblesReviewed Dec 2, 2024
Staff are amazingly thoughtful, always one step ahead of your needs. Beyond gorgeous hotel, rooms, dining areas, courtyards, ….. everything!!
Be sure to take the palace tour, spend time feeding the resident alpaca, Indi, and relax by the fire pit.
After hiking the Inca Trail, Ana & Ruth gave much-needed massages at the spa. Claudia & Lastenia also made certain we were comfortable in the relaxation room.
The concierge will help plan every detail of your daily outings.
Such an impeccably run hotel that we will never forget!!
Date of stay: November 2024
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Renato Vásconez, Owner at Palacio del Inka, A Luxury Collection Hotel, Cusco, responded to this review
Responded Dec 2, 2024
Dear mommajack1,

Thank you for your wonderful review. We are delighted to hear that Palacio del Inka is your favorite luxury Marriott ever. It’s fantastic to know that our staff exceeded your expectations and that you found our hotel, rooms, dining areas, and courtyards to be beyond gorgeous.

We are glad you enjoyed the palace tour, feeding our resident alpaca Indi, and relaxing by the fire pit. It’s also great to hear that Ana and Ruth provided much-needed massages after your Inca Trail hike, and that Claudia and Lastenia ensured your comfort in the relaxation room. Our concierge team is always here to help plan every detail of your outings.

We look forward to welcoming you back for another unforgettable stay.

Sincerely,

Renato Vásconez
General Manager
Palacio del Inka, a Luxury Collection Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed December 3, 2024
Best Marriott Stay Ever

This was the most wonderful hotel I have ever stayed at. I’m a Marriott gold member, so I’ve stayed at a lot of locations around the worried, and this is the best one by far. The staff thought of every detail and made our stay so smooth. We cancelled a day trip we had planned so we could stay longer at the hotel. Emerson welcomed us and showed us to our room. He was so informative and kind. Renato, one of the concierges, was amazing. He planned every detail of our stay for us and all with a smile! We also visited the spa during our stay and Ana and Ruth were two of the best masseuses we’ve had. Even giving us little gifts at the end. Claudia and Lastenia at the spa were also fantastic. Cannot recommend this hotel enough. They even had an alpaca from an ethical farm in the courtyard, every single day for the guests. Thank you!!

Room tip: Save time to just spend at the hotel.
Date of stay: November 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Ask Molly J about Palacio del Inka, A Luxury Collection Hotel, Cusco
Thank Molly J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renato Vásconez, Owner at Palacio del Inka, A Luxury Collection Hotel, Cusco, responded to this reviewResponded December 3, 2024

Dear 544mollyj,

Thank you for your glowing review. We are thrilled to hear that your stay at Palacio del Inka was the best Marriott experience you’ve ever had. It’s wonderful to know that our staff made every detail of your stay smooth and enjoyable, and that you even extended your visit to spend more time with us.

A special thank you to Emerson for his informative and kind welcome, and to Renato for planning every detail of your stay with a smile. We are also delighted that you enjoyed your spa experience with Ana, Ruth, Claudia, and Lastenia. Your kind words about our alpaca from an ethical farm in the courtyard are much appreciated.

We look forward to welcoming you back for another exceptional stay.

Sincerely,

Renato Vásconez
General Manager
Palacio del Inka, a Luxury Collection Hotel

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Reviewed December 3, 2024
Blend of historic charm and modern comfort

Palacio Del Inka was a perfect balance of historic charm and modern luxury and a great base as we explored the areas in and around Cusco. Great location, great breakfast/restaurants and phenomenal service, including Jonathan. We enjoyed exploring the hotel and spending time with Inti.

Date of stay: November 2024
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Ask Taylor L about Palacio del Inka, A Luxury Collection Hotel, Cusco
Thank Taylor L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renato Vásconez, Owner at Palacio del Inka, A Luxury Collection Hotel, Cusco, responded to this reviewResponded December 3, 2024

Dear A3998TZandrewl,

Thank you for your wonderful review. We are delighted to hear that you found Palacio del Inka to be the perfect blend of historic charm and modern luxury. It’s great to know that our location served as an excellent base for your explorations around Cusco.

We appreciate your kind words about our breakfast, restaurants, and the phenomenal service you received, especially from Jonathan. We are also glad you enjoyed exploring the hotel and spending time with Inti.

We look forward to welcoming you back for another memorable stay.

Sincerely,

Renato Vásconez
General Manager
Palacio del Inka, a Luxury Collection Hotel

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed November 30, 2024
Wonderful spa experience

Great spa experience! We don't do this often but the spa at Palacio del Inca is very nice and the staff is wonderful. Special thank you to our message therapists Ruth and Lastenia. Would especially recommend this after trekking the Inka trail!

Date of stay: November 2024
Trip type: Traveled as a couple
Ask Rajesh P about Palacio del Inka, A Luxury Collection Hotel, Cusco
Thank Rajesh P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renato Vásconez, Owner at Palacio del Inka, A Luxury Collection Hotel, Cusco, responded to this reviewResponded December 3, 2024

Dear rajeshpM2990RU,

Thank you for sharing your wonderful spa experience at Palacio del Inka. We are thrilled to hear that you enjoyed our spa facilities and found our staff to be exceptional.

A special thank you to Ruth and Lastenia for making your visit memorable. We are glad to know that you would recommend our spa, especially after trekking the Inka trail.

We look forward to welcoming you back for another relaxing and rejuvenating experience.

Sincerely,

Renato Vásconez
General Manager
Palacio del Inka, a Luxury Collection Hotel

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed November 29, 2024
Super nice

Classy historic spot, well located, full breakfast brunch, good restaurant / bar, good waiter service, 24 hr room service, direct tv, ATM machine, morning tea, spa and massages, bell boy service , concierge, front desk cash exchange, etc.

Date of stay: November 2024
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Ask Miguel O about Palacio del Inka, A Luxury Collection Hotel, Cusco
Thank Miguel O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renato Vásconez, Owner at Palacio del Inka, A Luxury Collection Hotel, Cusco, responded to this reviewResponded December 3, 2024

Dear migueloP4356IA,

Thank you for your wonderful review and for highlighting the various aspects of our hotel that you enjoyed. We are delighted to hear that you appreciated our historic charm, convenient location, and the wide range of services we offer, including the full breakfast brunch, restaurant and bar, 24-hour room service, and more.

Your positive feedback about our waiter service, spa, and other amenities is greatly appreciated. We strive to provide a comprehensive and luxurious experience for all our guests.

We look forward to welcoming you back for another fantastic stay.

Sincerely,

Renato Vásconez
General Manager
Palacio del Inka, a Luxury Collection Hotel

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Reviewed November 28, 2024 via mobile
Fantastic Stay

This hotel is beautiful! We went on the tour of the hotel and participated in the pisco sour class. The dinner and breakfast buffet are both excellent- from the local cuisine to service. Patricia at breakfast anticipated all of our needs and preferences- we had a fantastic stay!

Date of stay: November 2024
Trip type: Traveled with family
Ask lilyw619 about Palacio del Inka, A Luxury Collection Hotel, Cusco
Thank lilyw619
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renato Vásconez, Owner at Palacio del Inka, A Luxury Collection Hotel, Cusco, responded to this reviewResponded December 3, 2024

Dear lilyw619,

Thank you very much for your kind words and for sharing your experience at our hotel. We are delighted to hear that you enjoyed the beauty of our facilities and activities such as the hotel tour and the pisco sour class.

It is a pleasure to know that both the dinner and breakfast buffet met your expectations, and that Patricia at breakfast was able to anticipate all your needs and preferences. We are proud to have such a dedicated and attentive team.

We look forward to welcoming you again in the future.

Sincerely,

Renato Vásconez
General Manager
Palacio del Inka, a Luxury Collection Hotel

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