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All reviews spa area prince philip queen elizabeth scenic hotel fabulous hotel chilli two night stay open fire overlooking the lake architecture town lakeshore sauna villarica retreat
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1 - 6 of 547 reviews
Reviewed 16 January 2020

Arriving at this hotel makes you gasp - the aspect, the architecture, the plants, the spa area. We felt totally spoiled during our two-night stay and spent new year's here. Most importantly, nothing has been mucked about with architecturally, the original concept is still totally respected, so you do not feel like you are in a hotel, rather a friend's exclusive home

Room tip: Every room has an epic view!!
Date of stay: December 2019
    • Value
    • Location
    • Service
1  Thank Nicholas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 January 2020

This was a lovely retreat with beautiful indoor and outdoor spaces. They were very accommodating about our early breakfasts (early tour and departure day). We had dinner here twice - lots of good choices in a lovely setting. They say it is 2K from town, and maybe so but we only walked it once. Into town is downhill, but we got an Uber back! Very nice pool area - and good internet!

Date of stay: January 2020
    • Rooms
    • Cleanliness
    • Service
Thank lncclc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 13 January 2020 via mobile

What a place 2km outside Pucón - walking distance or £2 taxi ride- this hotel is right on the lake shore with grounds to the beach ( where there is a hidden gem of a room)
West facing gives fabulous sunset views from the restaurant which I have reviewed separately and is excellent in its own right for residents or non residents.
Fresh produce from the hotel garden resulted in really excellent salads.

Really enjoyed the open fire in the lounge conducive to talking to other guests if so wish. Bar had excellent wine list and also supported an open fire.

Each room has its own fire but fortunately ( or unfortunately!) the weather was too hot to use.

Staff speak perfect English and are genuinely helpful and friendly. I needed to do some work one morning before breakfast and sat by the fire in the lounge laptop on knee only to be brought some coffee by a staff member without even asking for it. That’s the sort of family run not Corporate place this is -and long may it continue.

Really enjoyed the sauna in the SPA although the pool temperature was “ bracing “ and the changing facilities lacking with only one shared shower.

Queen Elizabeth and Prince Philip stayed here in 1968 as have many other dignatories on the wall of fame.

So what needs to improve ? Some very minor maintenance niggles for hotel info only really -
So basics like weeding the patio steps outside the lounge - odd because the grounds are really well kept.

The hot tub was in permanent rest mode in the SPA

The toilet constantly flowed wasting water and wasnt fixed when asked

But perhaps the bigger jobs also need considering. The internet speed was low but i managed but could be improved

The main issue for us is we really don’t like a shower over a bath and shower curtain. Think that’s too much of a bygone time and a programme to upgrade en-suite would be sensible although costly.

Don’t be put off by this point- still a fabulous hotel it was a privilege to stay in as it feels like someone’s home but don’t expect a luxury bathroom. Clean and functional but if you know what to expect then can’t be disappointed.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank IanGordon1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 October 2019 via mobile

Set in a beautiful location with extensive gardens and own private beach (albeit of lava shingle) We stayed here for two nights. The room was a good size with a very large bed and log fire if required. The restaurant and bar have fantastic views overlooking the lake whilst sipping that pre dinner drink. The restaurant food was of a high quality and would I highly recommend the hake dish. All portions are large, so choose wisely. All the staff without exception were attentive and helpful and would even refill our water bottles upon request. I’d highly recommend staying here.

Date of stay: October 2019
Trip type: Traveled as a couple
Thank Paddocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTELANTUMALALPUCON, Guest Relations Manager at Hotel Antumalal, responded to this reviewResponded 22 October 2019

Thank you so much for your comments. We are delighted that you enjoyed staying with us and especially that you appreciated our restuarant. We pride ourself with our dedicated staff and personalized service.....please some stay again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 October 2019 via mobile

1. The other reviews are correct
2. Very responsive service
3. Hotel is uniquely designed
4. Historic place with amazing guests
5. Restaurant with nice view of lake
6. Good menu choices
7. Grounds like a park
8. Unique spa
9. 1k from town
10. All rooms with views over gardens to lake

Date of stay: October 2019
Trip type: Traveled as a couple
Thank jwhitehouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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