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Reviews (2,233)
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130 - 135 of 2,233 reviews
Reviewed 3 April 2018

Very basic hotel. Does not come up to expectations. Crowded and the breakfast is very basic and uninviting better to go outside. Staff at OK and pleasant but seems like its a job only. Would not stay here again. All holiday companies should go and experience it themselves and then give the rating. Very disappointed and would not stay here again.

Room Tip: Check it out first
  • Stayed: March 2018, traveled on business
    • Location
    • Rooms
    • Service
Thank DRK042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_William, Guest Relations Manager at Hotel Boss, responded to this reviewResponded 4 April 2018

Dear DRK042,

It is with deep regret to hear of your disappointing experience with us and please accept our sincere apologies for the inconvenience you had encountered. It is most unfortunate that we fell short of your expectations on this occasion. Please be assured that we have taken good note of the highlighted issues for immediate action to improve our service levels. I greatly appreciate your constructive comments and hope to welcome you back here in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

The hotel is well placed & easily accessible Neat clean & right priced according to Singapore standards No doubt looks like a fish market but still Ok for the price More important is clean & well kept.

Room Tip: Take inner view rooms are much quiter,But city view rooma also available.
  • Stayed: March 2018, traveled on business
    • Value
    • Rooms
    • Service
Thank ANILANAND1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_William, Guest Relations Manager at Hotel Boss, responded to this reviewResponded 3 April 2018

Dear ANILANAND1960,

We sincerely appreciate the recognition and it's important to us, as we know that we played a part in making your stay here, a happy and positive one. Thank you once again and we look forward to your next stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 April 2018 via mobile

You made our stay at Hotel Boss Memorable with the difficulties we unanticipated ..Thx Ryan Yee
We enjoyed our stay here very much
hotel is on a central location, Staffs are polite & Rooms are clean and well kept.

Stayed: March 2018, traveled with friends
Thank Sharmana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_William, Guest Relations Manager at Hotel Boss, responded to this reviewResponded 2 April 2018

Dear Sharmana R,

We are excited to learn that you had a great stay with us. We are so pleased to receive your positive feedback especially to Mr Ryan Yee and we look forward to welcoming you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 April 2018

Had to find a reasonably priced hotel to stay while the contractors finish up the renovations. The room was small and basic but serves its purpose. Check in was efficient and friendly. Each floor seems to have endless number of rooms and it is inevitable there are some inconsiderate guests who cannot contain their excitement and volume. The thin walls do not help. Also did not have a good dining experience at the cafe. Overall, it is a place to have a clean bed to rest and sleep. I believe that's the whole business model anyway. If you would like a romantic getaway etc., probably not suitable.

Stayed: November 2017
Thank zepapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_William, Guest Relations Manager at Hotel Boss, responded to this reviewResponded 2 April 2018

Dear Zepapa,

We are delighted that you enjoyed our hotel’s central location, we wish to assure you that our team will be looking into these as we are always looking for ways to improve on our service and efficiency.

Once again, thank you for staying with us and we look forward to welcoming you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 March 2018 via mobile

We had a group of 6 families staying at hotel boss. From the checkin we could sense the bad customer service. The checkin was time taking. Even having a reservation we had to wait for more than 1 hour for checkin into the rooms.
The hotel lobby is always busy with people and noisy.
The rooms are too tiny. There is no wardrobe in the hotel. Toilets lack cleanliness and very small too.
The daily breakfast have same menu with limited options. The hotel doesnot provide even the basic eggs on order. The breakfast doesnot have variety of fruits.

Overall a very bad experience and wouldnot recommend to anyone.

Stayed: March 2018, traveled with family
Thank Kshitij G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_William, Guest Relations Manager at Hotel Boss, responded to this reviewResponded 1 April 2018

Dear Kshitij G,

It is with deep regret to hear of your disappointing experience with us and please accept our sincere apologies for the inconvenience you had encountered. It is most unfortunate that we fell short of your expectations on this occasion. Please be assured that we have taken good note of the highlighted issues for immediate action to improve our service levels. I greatly appreciate your constructive comments and hope to welcome you back here in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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