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“Excellent service recovery”
Review of Riders Cafe

Riders Cafe
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Ranked #328 of 12,358 Restaurants in Singapore
Certificate of Excellence
Price range: US$5 - US$10
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Restaurant details
Good for: Families with children
Dining options: Breakfast, Outdoor Seating, Reservations
Reviewed 27 December 2016

Halfway through our meals, my wife found a piece of plastic in her French toast which obviously should not have been there. We told a wait staff about the foreign object and was met with apologies and a promise of a new plate of French toast. The new plate of French toast came shortly after as promised and both of us went on to enjoy the rest of our Christmas brunch. However, the surprise came when we got the bill and realized that the French toast was on the house. Thanks for the excellent service recovery and the nice Christmas Day surprise. Food as usual was good! We look forward to our next trip to Rider's!

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Review collected in partnership with www.chope.co
Thank Geisha_Blossom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 - 178 of 447 reviews

Reviewed 27 December 2016

The food was tasty and fresh. Crew members are friendly and cheerful. Its a ggod practice that to re-confirm for the reservation and follow up with text msg. Thanks again and I will certainly recommend your restaurant to others.

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Review collected in partnership with www.chope.co
Thank Queenie Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 26 December 2016

We went for lunch to rider's cafe on a day when the weather was amazing - very pleasant, not too sunny. The ambiance is very laid back and nice.
Food for us was ok, nothing spectacular. We did like our milkshakes and juices though.
We had scrambled eggs, chicken blt, beef burger and pasta.

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Review collected in partnership with www.chope.co
Thank dewdrops131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 26 December 2016

we had breakfast / brunch and it was really nice. very good food, very friendly and professional staff and a very good location.
will come back...

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Thank DerMannOhneNamen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 December 2016

Nice ambiance and quality food. Awesome truffles fries that my friends and I love so much! I appreciate their good customer service too.

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Review collected in partnership with www.chope.co
Thank amandakhq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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