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“Dinner meeting”
Review of Crossroads Cafe

Crossroads Cafe
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Ranked #170 of 15,263 Restaurants in Singapore
Price range: ₱843 - ₱2,249
Cuisines: American, Asian, Bar, Grill
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Restaurant details
Good for: Business meetings, Romantic
Dining options: Late Night, Breakfast, Outdoor Seating, Reservations
Neighborhood: Central Area/City Area
Description: Strategically located at the busiest crossroad of Orchard Road, Crossroads is the ultimate place to wine and dine, and to see and be seen. The perfect all-in-one dining destination that brings the East-meets-West concept to life, diners may indulge in endless moments of joy over an enticing selection of signature dishes, premium wines and draft beers on tap, set amidst an exuberant ambience. Look forward to sumptuous signatures such as Wagyu Burger, or the all-time local favourite – Seafood Char Hor Fun. Be it a sumptuous breakfast buffet, satisfying express set lunch or happy hour, the indulgences are aplenty. The restaurant is consistently listed as one of the top restaurants in Singapore while also heralded for its impressive wine list of over 300 selections and excellent appeal to wine lovers.
Reviewed September 3, 2016

Me and my business partner dine in here. Dinner food was good. The version of their Nasi goreng was authentic. The restaurant has a good ambiance and a very relaxing place though Im too busy settling business with my partner. Any how, the whole dine in was good.

Date of visit: June 2016
    • Value
    • Service
    • Food
Thank Julian L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinnasamy, Manager at Crossroads Cafe, responded to this reviewResponded September 10, 2016

Dear Julian L

Greetings from the Singapore Marriott Tang Plaza Hotel!

Thank you for dining at Crossroads Café and sharing your dining experience with us we are delighted to receive your overall positive review. Our Culinary team put in a lot of effort in every dish that we served and it is of utmost importance to make sure our guest are always satisfied.

Crossroads Café is well known for its great location at busy street of orchard and for its wide selection of beers, wines, cocktail and mouth watering food choices.

Once again thank you for choosing Crossroads Café we look forward to serving you again soon.

Feel free to contact us directly should you require any assistance.

Kind regards,
Sinnasamy
Restaurant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (1,168)
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763 - 767 of 1,168 reviews

Reviewed August 31, 2016 via mobile

Perfectly functional food - but forgettable. I went here because it was convenient to my hotel and they had Nasi Goreng on the menu: exactly what I felt like. But the meal was very average, and the restaurant itself had just above a work cafeteria feel to it. The wine was expensive even by Singapore standards. There was nothing wrong with the restaurant - it just defined average.

Date of visit: August 2016
Thank Tannaydave1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NishaShak, Manager at Crossroads Cafe, responded to this reviewResponded September 2, 2016

Dear Tannaydave1,

Thank you for your comments regarding your recent experiences here at the Singapore Marriott Tang Plaza Hotel. I have received your feedback in my capacity as the Director of Operations. I am sorry that you have had to contact us with a concern, post your visit to Marriott Café. We here at the hotel strive to ensure that all of our guests leave with wonderful memories of their time with us and I apologize that this was not the case for you.

I was very sorry to read your comments regarding your thoughts on the food after joining us in Marriott Cafe. I am truly sorry that the Nasi Goreng was not to the standard you should have been able to expect and I truly apologize that you felt the meal was average and that the restaurant itself did not have the environment you would have wished for during your dining experience. Your comments on the Nasi Goreng, the lack of flavor overall have been immediately shared with our executive chef and culinary team. They too share with me their apologies that you did not feel the food was up to the flavor level you had expected. The Culinary team reviewing their processes and recipe bases.
Further we have taken note of your comments regarding the wine/beverage prices. We conduct regular competitor checks to ensure we are aligned with other hotels and restaurants in the area that are in the same category. However, we will review again upon receipt of this valuable feedback.

Tannaydave1, I apologize that we have not met your expectations in regard to the flavours of the food offered when you joined us and I am truly sorry this is the case. As mentioned, I have spoken to the entire team to express my absolute disappointment and they share with me their apologies. I thank you sincerely for sharing this feedback with us. It enables us to review the offerings and procedures in place and gives us the opportunity to make positive changes for our future guests. Thank you again for taking the time to share this feedback with us, I do look forward to welcoming you back again soon at the Singapore Marriott Tang Plaza Hotel.

Regards
Erin Proud
Director of Operations

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Reviewed August 26, 2016 via mobile

I visited on 11 Aug 16. I really like MJ's service. She knows her drinks well and able to excellently recommend/prepare both drinks for me. Thank you for making my visit a memorable one. :)

Date of visit: August 2016
1  Thank Joanna A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinnasamy, Manager at Crossroads Cafe, responded to this reviewResponded August 28, 2016

Dear Joanna A

Greetings from the Singapore Marriott Tang Plaza Hotel!

Thank you for dining at Crossroads Café and sharing your experience with us.
I'll be sure to pass your compliments to MJ. Your kind words will definitely encourage us in our commitment in serving guests better.

On behalf of Crossroads Café team thank you and see again soon!

Visit us on our Facebook page” CROSSROADS CAFÉ” for more information on daily promotions and discounts. Feel free to contact us directly should you require any assistance.

Kind regards,
Sinnasamy
Restaurant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2016 via mobile

Enjoyed my drink and meal on the terrace as I watched the evening rush past. Relaxing and great service. MJ thanks for the guidance on choosing local cuisine👍🏾

Date of visit: August 2016
Thank Bell S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinnasamy, Manager at Crossroads Cafe, responded to this reviewResponded August 28, 2016

Dear Bell S

Greetings from the Singapore Marriott Tang Plaza Hotel!

We appreciate your time for writing us this wonderful review especially for recognizing MJ’s outstanding service. I am truly delighted to know that you’ve had a great time at Crossroads Café.

Thank you, We look forward to welcoming you back for more pleasant dining experience.

Visit us on our Facebook page for more information on daily promotions and discounts. Feel free to contact us directly should you require any assistance.

Kind regards,
Sinnasamy
Restaurant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2016 via mobile

Great food and service. MJ our waiter was wonderful... Recommended. Located in a beautiful place along Orchard Road.....see the world go by....

Date of visit: August 2016
Thank Wainaina K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinnasamy, Manager at Crossroads Cafe, responded to this reviewResponded August 28, 2016

Dear Wainaina K

Greetings from the Singapore Marriott Tang Plaza Hotel!

Thank you for taking the time to share us your positive review. And recognizing MJ wonderful service rest assured your compliment were conveyed.

On behalf of Crossroads Café team thank you and see again soon!

For more info on daily promotions please visit us at our Facebook page. Feel free to contact us directly should you require any assistance.

Kind regards,
Sinnasamy
Restaurant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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