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27 - 32 of 957 reviews
Reviewed 20 June 2019 via mobile

Decided on a 4 day layover in Singapore on our way back from Phuket to Davao City.
Decided on Fragrance Ruby due to its proximity to the MRT as we intended to do a few touristy things.
Cannot praise the MRT system enough,fast , reliable and easy to navigate.
Hotel only had vending machines and an area to the side to sit and eat as a food facility but local eateries were within walking distance.
An Indian restaurant almost next door had a comprehensive menus and the good was excellent.
An Asian food court 100 metres away also had a varied choice of local cuisines.
The hotel was clean and secure and check-in/out was painless.
The family room for 4 was very small made worse by tripping over our luggage but the room was comfortable,clean and serviced daily.
Would suit a couple really.

Date of stay: June 2019
Trip type: Traveled with family
2  Thank davidsJ1401FL
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Owner at ibis budget Singapore Ruby, responded to this reviewResponded 28 June 2019

Dear David,

Thank you for your great review for Fragrance Hotel - Ruby and appreciating our hotel's proximity to fantastic dining options!

As Singapore is pretty small, most buildings, including hotels are affected by the land constraint, which results in generally more compact configuration of hotel rooms. Nevertheless, our room offerings have been designed to provide a delightful environment for our guests without compromising comfort.

We look forward to having you back soon.

Best Regards,

Thaddaeus
Guest Experience Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 June 2019

We booked Fragrance for a romantic weekend in Singapore.
Location is great just 5 min away from MRT, facilities all around, a Indian street food place on the corner.
Warm welcome from the team, clear information.
Room is clean, bed is comfortable, everything is compact but convenient and well built. Quiet, we have not been bothered by any noise.

Just the AC was a bit too performant for us and hard to manage.

A realyl good price-quality deal for Singapore.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 556ariva
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Guest Experience Executive at ibis budget Singapore Ruby, responded to this reviewResponded 20 June 2019

Dear Guest,

Thank you for sharing your positive stay experience. We are heartened to hear that your stay was an impeccable one, from the location of the hotel to the services of our staff.

We hope you had a great time touring Singapore and look forward to welcoming you back soon.

Best regards,

Ariel
Guest Experience Executive

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Reviewed 5 June 2019 via mobile

Location of this hotel is great, coffee shops and restaurants are just nearby, few steps to ride city bus. Clean room. No mini fridge. Coffee, tea and 2 bottled water is free every day. Staff are friendly and willing to help always.2 vendo machine in the hotel for and juices and soda.

Date of stay: May 2019
Trip type: Traveled with family
1  Thank edsV8605LH
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Guest Experience Executive at ibis budget Singapore Ruby, responded to this reviewResponded 20 June 2019

Dear Guest,

Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are glad to hear that you had a great stay in our hotel and we are pleased to know that our hotel and its accessible location had met your needs as a traveller.

We are delighted to hear that the service of our team was one of the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests.

We look forward to welcoming you back and to delight you with our Fragrance hospitality again!

Best regards,

Ariel
Guest Experience Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 May 2019

The room is clean, the bathroom is clean and good, the location of the hotel near the big road Geylang is close to the bus stop and a bit far from the MRT station, overall a good hotel, will stay here again in Singapore again

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Andrie W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Guest Relations Manager at ibis budget Singapore Ruby, responded to this reviewResponded 23 May 2019

Dear Andrie,

Thank you for taking time to write a review of your hotel stay. Your positive comments meant a lot to the Hotel Team and we will continue to strive to provide this warm hospitality to all our guests. It is our pleasure to be of service to you.

Regards,
Jack Chee
Senior Customer Relations Manager

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Reviewed 5 May 2019 via mobile

The hotel is located at a distance of less than 1 km from Aljunied Mrt station

My check in was at 3 pm but I reach the hotel at around 8 am so the staff kept my bags in storage while I went off to explore the street food of Singapore

I was given a couple of hours early check in without paying extra, staff was friendly

The rooms were small but neat and clean, if you want to do tourist attractions (like universal,gardens etc) you can buy the tickets at the hotel itself they're at a discounted price here plus you save the hassle of standing in long queues

The only thing though is that it's a tad bit expensive (which is sorta expected from Singapore) I had paid around ₹3300/- (48$) per night for one room

Date of stay: July 2018
Trip type: Traveled as a couple
2  Thank 690jaskirats
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Guest Relations Manager at ibis budget Singapore Ruby, responded to this reviewResponded 22 May 2019

Dear 690Jaskirats,

Thank you for taking time to write a review of your hotel stay. Yes, hotel guests are welcome to use the hotel's complimentary luggage storage if they have an early arrival and/or late departure. Guests can also purchase the attraction admission tickets directly from our Front Desk as it saves the hassle of having to queue at the sites.

Well, Singapore might be famous for being one of the most expensive cities in the world. However contrary to this reputation, there are actually loads of free activities travellers can partake to enjoy a full Singapore experience, without breaking the bank. One of them is the Singapore Botanic Gardens, a UNESCO World Heritage Site. Another great place to check out is Gardens by the Bay, where one can enjoy for free with a visit to its outdoor gardens. Remember to take in the magnificent sight of the Supertrees and be entertained by the Garden Rhapsody light and sound shows available during the night. Singapore is also famous for its stunning skyline. The Marina Bay Sands Boardwalk gives travellers an unimpeded view of the Central Business District skyline. At 8pm and 9:30pm daily, there is an impressive water and light show that tells a story through images projected on a screen made of water. Now, who says Singapore is a boring and expensive place to visit?

Regards,
Jack Chee
Senior Customer Relations Manager

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