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“excellent customer service experience in the club lounge”

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Amara Singapore Hotel
Ranked #77 of 306 Hotels in Singapore
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“excellent customer service experience in the club lounge”
5 of 5 bubbles Reviewed 2 weeks ago

Just a brief note to say a HUGE THANK YOU to all the great staff at the Club Lounge at the Amara Hotel in Singapore.

Early March, I stayed there (Room 1828) and enjoyed great customer service and friendly helpful attitude from all the Club Lounge team.

Special thanks to Muru and Giovanni, who were both excellent!

  • Stayed March 2017, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank markmillar2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amara_Mgmt, Public Relations Manager at Amara Singapore Hotel, responded to this review, 1 week ago
Dear markmillar2017,

Thank you for sharing your wonderful experience with us on TripAdvisor. The whole team is incredibly happy to hear you had an excellent experience while staying with us. Your regards have been to conveyed to Muru and Giovanni who are both thrilled to receive your compliments. It was our pleasure to be of service to you and we can't wait to warmly welcome you back again.

Best regards,
Koay Yee Ching
Marketing Communications Manager
Amara Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,582 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (299)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Level Contributor
50 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Great location in the heart of the CBD. Walking distance to MBS/Boat and Clarke Quay.

Clean, good service, friendly staff, decent facilities.

Barely used the facilities but know from past visits breakfast is decent and the pool area is perfectly good for a city hotel. No complaints.

Oh, and the steak restaurant is awesome!

Stayed April 2017, traveled on business
Helpful?
2 Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amara_Mgmt, Public Relations Manager at Amara Singapore Hotel, responded to this review, 1 week ago
Dear Jonathan S,

Thank you for sharing your review with us on TripAdvisor. We greatly appreciate guest feedback and it's a delight to hear that you enjoyed your stay with no complaints. It's always a pleasure to have you with us and we look forward till the next time we can welcome you back again.

Best regards,
Koay Yee Ching
Marketing Communications Manager
Amara Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

Stayed here for 2 nights on my last biz trip. Less than 5 min away from Tanjong Pagar MRT station on the East-West line which connects direct to Changi Airport. Very spacious reception, room size is okay, bathroom spacious with bathtub. Staff very friendly and attentive. It has a 24hr gym, that's well equipped. Three very large treadmill (good if you like to run like me). Broadband available both on wifi and wired (in-room). Pretty good speed, I was getting around 5 mbps.

Food-wise the hotel itself has a variety of restaurants but you are also a short walk away from the famous Tanjong Pagar Road cafes & restaurants especially Korean. You will be spoilt for choice food-wise. There's a 24hr NTUC Fairprice supermarket just across the street. Will definitely stay here again if I've biz around this area.

  • Stayed April 2017, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank jack208_my
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amara_Mgmt, Public Relations Manager at Amara Singapore Hotel, responded to this review, 1 week ago
Dear jack208_my,

Thank you for taking the time to share such a detailed review of your stay with us on TripAdvisor. Your positive feedback is greatly appreciated and we are glad you enjoyed your stay overall. It's wonderful to hear you will be returning and we can't wait to warmly welcome you back again. Till then, have a delightful week ahead!

Best regards,
Koay Yee Ching
Marketing Communications Manager
Amara Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 2 weeks ago

The Amara has friendly staff in all areas and is located in a good area very close to mrt and buses . Rooms are a good size and kept well cleaned . Best value for money for a well located hotel . We would recomend and stay again in the future .

  • Stayed April 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amara_Mgmt, Public Relations Manager at Amara Singapore Hotel, responded to this review, 1 week ago
Dear Mark J,

Thank you for sharing your experience with us on TripAdvisor. We are immensely grateful for the kind words you have for your hotel and that you would recommend us to others. It was a pleasure to have you and it's an even greater delight knowing you will return. The team looks forward to seeing you again then. Wishing you a marvellous week ahead!

Best regards,
Koay Yee Ching
Marketing Communications Manager
Amara Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

The hotel is located in Tanjong Pagar, a little away from then Vivocity Mall. Sentosa is quite near. The hotel provides good amenities and has very good and friendly staff. They are eager to help for any issues you have

  • Stayed February 2017, traveled on business
    • Value
    • Location
    • Service
Helpful?
Thank Suhas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amara_Mgmt, Public Relations Manager at Amara Singapore Hotel, responded to this review, 1 week ago
Dear Suhas G

Greetings from Amara Singapore.

We are delighted to know you enjoyed the services and facilities of the hotel. We are also truly appreciative of your kind recognition on the great team that we have, and will convey this motivating feedback to all colleagues who strive hard to continuously deliver a great stay experience.

All of us look forward to receiving on your next visit.

Best regards,
Koay Yee Ching
Marketing Communications Manager
Amara Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amara Singapore Hotel

Property: Amara Singapore Hotel
Address: 165 Tanjong Pagar Road Amara Singapore, Singapore 088539, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#29 Spa Hotel in Singapore
#48 Business Hotel in Singapore
#61 Romantic Hotel in Singapore
#70 Luxury Hotel in Singapore
Price range (per night): ₱5,824 - ₱12,245
Hotel Class:4 star — Amara Singapore Hotel 4*
Number of rooms: 392
Official Description (provided by the hotel):
Amara Singapore is conveniently located within a few minutes' walk to Tanjong Pagar MRT station, in the heart of Central Business District. This business hotel is a short stroll to the quaint historical Chinatown and just minutes away from Singapore's new integrated resorts at Marina Bay and Sentosa Island. Singapore's famed Orchard Road shopping district is easily accessible within 10 minutes. The hotel's 392 rooms are designed in a minimalist concept complemented by facilities to pamper both business and leisure guests. Our column-free Grand Ballroom with a 500 auditorium seating capacity as well as four function rooms can be customized for events of all scales, from banquets and corporate events to meetings and exhibitions. ... more   less 
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Also Known As:
Singapore Amara Hotel
Amara Hotel Singapore

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