2nd visit as we had a corporate promo. Our first visit was a month ago where the experience wasn't that great.
This time, the check in queue was long but it was more organised. They only allowed one person of the party to join the queue and opened up a waiting room for all other members.
The room we got had signs of wear and tear, similar to the previous experience. But it was comfortable, especially with the many channels on the TV and a bathtub.
There was a promo for in room dining the previous time, but the promo has changed to only 30% of Chatterbox. (Previously it was 50%).
Breakfast was more organised with better tasting food this time. It seems they do action on feedback!
The location is very good and convenient. The government shut the hotel down on the day that we were checking out due to suspected COVID cases. We read about it online and the staff were transparent enough to confirm it before the mainstream media reported it. The staff whom we interacted with at the reception, restaurant, in room dining were all very friendly and professional.
Overall, a comfortable experience but would be better if they don't accept so many bookings because the arrival process did dampen the mood a little. We saw that the carpark was full and had to turn up to a few levels before getting a lot.More
- 1 (844) 631-0595
- Room service