Nobody welcomed us. Entrance of hotel is complicated with public around that staff do not know who actually are the guests. Sad! Service is bad! Receptionist ignored us. None served with a smile. No welcome drinks were offered.More
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Nobody welcomed us. Entrance of hotel is complicated with public around that staff do not know who actually are the guests. Sad! Service is bad! Receptionist ignored us. None served with a smile. No welcome drinks were offered.MoreShow less
Thank you for taking the time to send us your feedback.
Please accept our sincere apology for your recent experience especially with our different service teams. As we pride ourselves on delivering a memorable hotel experience to all our guests, we are utterly disappointed that we did not manage to do that for your stay. Rest assured we have shared your feedback with them to ensure that isolated issue is 100% corrected moving forward.
We do hope you give us another opportunity to make your stay a brilliant one. Have a nice week ahead.
Singapore Marriott Tang Plaza Hotel
There's always reason (s) one that keeps coming back. Besides good location, easily accessible to public transport, shopping malls, F & B outlets, it's the great service, good meals and excellent facilities in the hotel. Specially mention and applaud the following staff for making my stay a comfortable and memorable experience. Sure to be back again,
1. Club Lounge - Thamarai, Mazi, Judy, Catlyn, Farah and Rony
2. Kitchen - Chef Sam Ang and Chef Kim Chia
3. Housekeeping - Lai Kin
4. Reservations - Aerna, Hazriah, Trishna and Evelyn
5. Duty Manager - Wah Wah.
6. Assistant Front Office Manager - Phyllis
7. Marriott Cafe - Myra and David Vijayakumar
8.Club Marriott - Maria
They were friendly, accommodating and served with passion and smiles. Certainly an asset to the Organisation.
Super luxurious hotel, service is great and the staff are super friendly and helpful. Enjoyed having access to the gym and basket ball court. The view from the pool is amazing and the buffet food was fantastic. An excellent experience, great for business and holiday goers alike.
Returning to Singapore after staying here 10 years ago.
Singapore has changed but the Marriott is still as good as I remember.
The outside lobby bar on the corner of Scotts and Orchard is a lovely place to watch the world go by.
The pool and poolside restaurant are nice places to relax.
Orchard MRT is very close by, busses and taxis are easily available.
Window shopping along Orchard and Scotts is a nice walk.
And eating places are plentiful around the area.
Service is good and staffs are friendly. Location is good as well. They have workshop room is level 2. Swimming pool view is wonderful. They are also following some environmental friendly initiative like changing towels as per clients needs.
Stayed in suite 2116 - first class experience. Food and service all top drawer. Breakfast buffet is akin to a culinary Christmas Day. Presentation and service at breakfast is the best I have experienced. Pool on the 5th floor great - go early for the sun, as rain comes in the afternoons. Outdoor cafe on the terrace a great place for a beer and watching people walk by. Hotel also smack onto of the MRT orchard Road station. Perfect.