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Fragrance Hotel - Riverside
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Reviews (921)
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All reviewsclarke quayrooftop poolrooms are smallcentral mallbudget hotelplace to sleepmrt stationclose to shopsconvenience storemerlion parkbars and restaurantsdouble roomthe hotel is cleanexcellent locationyour luggagebottled waterbus stop
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7 - 12 of 921 reviews
Reviewed 4 weeks ago via mobile

This is a budget hotel so rooms are small but very clean. It is close to transport and walking distance to Chinatown. Pay a bit extra and get a window if you don't like closed in spaces. Staff are very friendly. Don't get the breakfast as a 5 year old could cook better. It is not part of the hotel but the food is terrible

Stayed: February 2018, traveled with friends
1  Thank cheryltaylor19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Riverside, responded to this reviewResponded 2 weeks ago

Dear Cheryltaylor19,

Thank you for your feedback regarding the breakfast service during your stay at the property.

You are correct to point out that the hotel café is managed by a tenant, who operates the Killiney Kopitiam via its franchise program. Well, Killiney is a well-established brand with a history dating back to 1919, with a successful track record of delivering delicious breakfast sets of soft boiled eggs, kaya toasts and hot beverages. However, I am sorry to learn that it had not met to your expectations. The Hotel Team shall relay this feedback to the operator for review and make improvements to its menu offerings.

Regards,
Jack Chee
Senior Customer Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The hotel is located right opposite the Clarke Quay MRT station and near the bus stop. The price is okay and the rooms are very compact with no view but clean. Just next door, there is a convenience store. If you only need your own place to sleep in Singapore (or else the next option would be a hostel) during your holidays, I really recommend this place.

  • Stayed: March 2018, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank seafarer7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Riverside, responded to this reviewResponded 2 weeks ago

Dear Seafarer7,

Yes, Clarke Quay MRT Station (North-East Purple Line NE5) being just a short 300m walk from the hotel, offer travellers the convenience and accessibility for travel to the many places of interests around the island of Singapore. Travellers might also be pleased to know that the hotel is within walking distance to the following attraction sites:

1) 350m walk to Boat Quay (Dining establishments, bars and clubs)
2) 400m walk to Chinatown (Don't forget to visit the Buddha Tooth Relic Temple & Museum)
3) 500m walk to Clarke Quay (Dining establishments, bars and clubs)
4) 1.2km to Merlion Park (Home to Singapore's mythical beast)

Your recommendation of this property is certainly helpful to travellers seeking for value-for-money accommodation during their stay here in Singapore.

Regards,
Jack Chee
Senior Customer Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2018

The hotel is located near the Clarke Quay MRT station and bus stop. Just next door, there is a convenience store. The price is okay and the room is clean. You get packed breakfast which you have to get in the lobby from 7.30 to 10.30. The breakfast is nice and warm. The hotel staff is nice and they can speak English.
Do not set the air conditioner too warm, be careful of condensation on the wall and floor. They already put a warning message and a temperature recommendation to set the AC. If you only need a place to sleep during your holidays, I really recommend this place.

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Service
2  Thank elizabetcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2018 via mobile

Stayed here for the first 2 nights of our Singapore stay.
The location is brilliant and is the reason we picked the hotel. Located on Hong Kong Street opposite the infamous (but overrated) 28Hong Kong street bar!
Small rooms, even though we opted for a window still felt very small. But the location is perfect, nearby to Chinatown and the other side of the Marina Bay with excellent views across the water to Marina Bay Sands Hotel.

My tip: Skip breakfast, the cafe wasn’t open when we were there and ended up with takeaway breakfast in a plastic tray! See Pics!

Deffo worth staying for a couple of nights though just to explore the city. Street food at Chinatown was amazing!

Stayed: March 2018, traveled as a couple
3  Thank Eri1987Eri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2018

The hotel is quite simple, especially the rooms without windows. However, it has great location, few steps from the Singapore river and restaurants on the Boat Quay.
The staff was helpful and they arranged all requests quite promptly.

  • Stayed: September 2017, traveled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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