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Reviewed 4 weeks ago via mobile

We recently stayed at Village Residence for a month on first arriving in Singapore. We had a dog and both working from home. The place was spacious and the staff were excellent. Would recommend and stay again.

Date of stay: April 2021
Trip type: Traveled as a couple
Thank Louis8590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ace Tan, General Manager at Village Residence Robertson Quay by Far East Hospitality, responded to this reviewResponded 3 weeks ago

Dear Louis8590,

Warmest greetings from Village Residence Robertson Quay!

Thank you so much for the 5 star here in The Trip Advisor. We truly appreciate your fabulous compliments on our apartments and the amazing hospitality service rendered by our staff.

Please help us to spread the good word and introduce our Residence to your families and friends to book their stay with us should they be visiting Singapore. I can be contacted at acetan@fareast.com.sg if there are any inquiries or assistance needed.

Live Like a Local – Eat. Play. Explore

Ace Tan
Residence Manager
Village Residence Robertson Quay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

Our place is Serviced by the most diligent of staff!

Person that has become dear to us is our room attendant, parthipan we can count on him to be fast, discrete and Really professional Helping US feel great in our little dwelling at the same time allowing us to care on with our task, as he gets on with his very Genuine and kind man, like everyone that we have come to know and appreciate in village residence.

Date of stay: April 2021
Trip type: Traveled on business
Thank f3176nidad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ace Tan, General Manager at Village Residence Robertson Quay by Far East Hospitality, responded to this reviewResponded 4 weeks ago

Dear f3176nidad,

Warmest greetings from Village Residence Robertson Quay!

Thank you so much for the 5 star here in The Trip Advisor. We are heartened to know that you had a great time during your stay and our staff had been most helpful and rendered their assistance in all they can, especially Parthipan.

Do write to me at acetan@fareast.com.sg should you be returning to our Residence again. My team and myself will ensure that you will have a nice room and a memorable stay with us for your return trip.

Live Like a Local – Eat. Play. Explore

Ace Tan
Residence Manager
Village Residence Robertson Quay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 April 2021

The residence are idealy located at Robertson quay with all amenities,shop, restaurant etc.on your doorstep.The Residence were clean and spacious with the staff warm and friendly mr.parthipan was always available to help in anyway he could to make an our stay enjoyable.l would fully recommend The Residence to anyone who is visiting Singapore...

Date of stay: April 2021
Trip type: Traveled on business
Thank 866alvinl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ace Tan, General Manager at Village Residence Robertson Quay by Far East Hospitality, responded to this reviewResponded 4 weeks ago

Dear 866alvinl,

Warmest greetings from Village Residence Robertson Quay!

Thank you for staying with us and your time in reviewing our Residence. We were very happy to hear you liked the location but most importantly our apartments and services lived up to your expectations, especially Parthipan.

Do write to me at acetan@fareast.com.sg should you be returning to our Residence again. My team and myself will ensure that you will have a nice room and a memorable stay with us for your return trip.

Live Like a Local – Eat. Play. Explore

Ace Tan
Residence Manager
Village Residence Robertson Quay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 30 March 2021

Pathipan is a very thorough professional and caring person ! Excellent attitude and work !
Also great breakfast contribution !
Very happy with him and highly recommended anytime anywhere. Thank you. Regards

Date of stay: March 2021
Trip type: Traveled with family
Thank Aurelien_boulet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ace Tan, General Manager at Village Residence Robertson Quay by Far East Hospitality, responded to this reviewResponded 2 April 2021

Dear Aurelien_boulet,

Warmest greetings from Village Residence Robertson Quay!

Thank you very much for your 5 star rating and compliments towards our housekeeping steward Parthipan in The Trip Advisor! Please rest assured that your kind words were conveyed to him.

We hope that you will recommend your families and your friends to our Residence should they be visiting Singapore, be it on business or leisure trip. I can also be contacted at acetan@fareast.com.sg if there are any booking inquiries to be made.

Live Like a Local – Eat. Play. Explore

Ace Tan
Residence Manager
Village Residence Robertson Quay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 March 2021

We, a family of 5, stayed at village residence robertson quay for one month in a 3-bedroom appartement. The entire staff took excellent care of us, helping whenever anything was needed. Special thanks go to the front desk team, they even made sure that we didn't miss any of the regular cake/ cookies sampling/ local food tasting events and also to Mrs. Siva from the house keeping team for keeping our appartement spotless and refilled with towels, soap etc.
We also enjoyed the central location with shops, restaurants, mrt and bus stops all in easy walking distance. For the appartement itself, some points would have to be deducted as it is a little worn out and some cabinets are musty.

Date of stay: March 2021
Trip type: Traveled with family
Thank 553nicolep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ace Tan, General Manager at Village Residence Robertson Quay by Far East Hospitality, responded to this reviewResponded 2 April 2021

Dear 553nicolep,

Sunny greetings from Village Residence Robertson Quay!

Thank you very much for staying with us and your time in reviewing our Residence. We were very happy to hear you liked the location but most importantly our Village activities and services lived up to your expectations.

We appreciate your feedback and we will definitely look at improving on the areas mentioned.

Do write to me at acetan@fareast.com.sg should you be returning to our Residence again. My team and myself will ensure that you will have a nice room and a memorable stay with us for your return trip.

Live Like a Local – Eat. Play. Explore

Ace Tan
Residence Manager
Village Residence Robertson Quay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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