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“Good Service Recovery, Beautiful Ambience”
Review of Panamericana

Panamericana
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Restaurant details
Neighborhood: Sentosa Island
Description: Panamericana is the ultimate casual bar/grill. It brings to life the rich diversity of cultures and cuisines found in the 14 countries along the sprawling 50,000km of the Pan-American Highway that stretches through the North, Central and South Americas. Panamericana enviably sits on a prime spot upon Singapore’s finest and most prestigious golf club, set against the scintillatingly South China Sea, offering a relaxing and stylish setting with mesmerising ocean views. With more than 7,000 sq. ft of indoor and outdoor dining and drinking space, Panamericana boasts a full-stocked bar, a charming and spacious indoor dining where natural daylight floods through floor to ceiling windows, a breezy long verandah that curved to give a vast view of the sea, fringed by the lush golf course on the one side and tropical greenery on the other, and a perfectly manicured lawn.
Reviewed 17 May 2021

Initially had an unpleasant experience at Panamericana which I've since informed management about.

Manager Jojo then contacted me to enquire what had happened. He immediately booked another table for us with a great view, and hosted us throughout the evening.

Splendid view does not look like Singapore at all. Beautiful prosecco and good grilled chicken, California salad. Amazing lamb. Panamericana and Jojo kindly waived the charge for the prosecco and churros. Will be back.

Date of visit: May 2021
    • Value
    • Service
    • Food
Thank pinkbananasmoothie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 88 reviews

Reviewed 10 April 2021

overall an okay experience but will probably not return again with some other venues offering similar food/experiences at better price points... that said, some of the key highlights:

+positives:
- nice view (outside seating) / charming vibes (of the open oven and wide bar in the indoor seating);
- tasty chicken (the colombian chicken), probably the highlight of our meal;
- portions were decent.

-negatives/room-for-improvement:
- staff were a little cold, but warmed up when trying to recommend particular house cocktails (felt kinda little pushy as well);
- was also irritating that the staff would come to your table, midway your conversation and assume you are done with a particular dish or drink that was half consumed and attempt to clear it, without even properly checking to see if it is indeed so;
- even with the decent portions, food is kinda pricey compared to possible competitors/substitutes;
- was great that they immediately served you with cold tap water upon arriving, till you realized that it is charged at $2/head, affordable but kinda annoying.

That said, may have caught them in a bad morning, but the place may be just best patronized as a bar..

Date of visit: April 2021
    • Value
    • Service
    • Food
1  Thank geraldchan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 7 April 2021 via mobile

Probably repeating what a number of other poor reviews state. Front of house staff member was abrupt and disinterested. I had requested and received email confirmation of an outside table. This was ignored and told you can’t reserve outside tables , but the empty tables on the veranda sat waiting for guests who’d reserved them ( ???)for over an hour , whilst we were eventually given the worst outside table. Food was luke warm at best , and very average for the price, cocktails terrible and charged for tap water ( a first ever for me) Disorganised and a pretty miserable experience overall .

Date of visit: April 2021
Thank sparkyswift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 April 2021

We have lived in Singapore and finally decided go. Let me say 15 months too long! It was sensational! Food and service from Andy and Terry. Superb. Liked it that much we are going tomorrow - within 24 hours. Get booking!

Date of visit: April 2021
Thank Sarah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 March 2021 via mobile

Booked weeks in advance but was greeted by rude front desk staff who slapped my family with the worst table near the entrance facing the front desk.

In front of me , they escorted their beloved ‘white’ guests to the outdoor seats overlooking the sea.

We requested a better seat with more privacy as there were 8 of us. But we were told everybody walking in had booked earlier than us and that’s that. A most ridiculous assertion which is impossible to believe.

I was half expecting to hear ‘ What’s an Indian family doing in a South American restaurant?’ But I didn’t wait any further to take this sort of nonsense.

Walked out. Never coming back again.

To the lady and his attendant at the reception , thanks for your special treatment.

Date of visit: March 2021
Thank Nilsamwestkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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