Pros:
- Amazing staff: everyone is friendly and accommodating (security, receptionist, servers, barista, manager). They attend to our needs immediately
- Room is neat and clean. I especially love the bathroom - they have hair dryer and hot shower. Towels are replaced and supplies (toothbrush, bottled water, comb, cotton buds, coffee) are replenished daily. Wifi is fast. Cable TV is available.
- View is above average. You can choose between garden or pool view - we can easily access both. We’re booked in a room with garden view
- Service is excellent: true to their name (palace), they treat you like royalty - welcome drinks provided; requests are easily accommodated - we asked for plates since we ordered food outside. Even though their restaurant is closed atm, they still let us use their cutleries. They apologized that they do not have forks (which isnt necessary for me :)) then their manager told one of the staffs to get forks by tomorrow
Cons:
- The walkway going to this place needs attention - though it’s not the resort’s fault since they share the road with a hospital, Hennan and a few other residential houses - mud water tends to build up especially during the rainy season. I hope the local govt gives priority to this issue.
Nevertheless, this did not affect my wonderful experience in BSP. This is my 4th time in Boracay and indeed, this is the best accommodation I’ve been to ❤️