The best hotel in Boracay. I have been to the most excellent hotels in Boracay, like Shangrila, Discovery shores,faieways ans blue water etc. And The Lind is the best in terms of Amenities, luxury, and service. Special thanks to Danilyn for her excellent personalised service

The room is large, the bed is very comfortable...the food is delicious...especially the pick-up and drop-off service is great, all the staff are very enthusiastic and patient, look forward to seeing next time

First time staying at The Lind. This is a beautiful resort. Perfectly situated in Boat Station 1 where we only stay. We chose a beach room for obvious reasons. Boracay remains to be the most perfect beach in the world for us and every excuse to look at it even from our room is reason enough to pay good money.

Our initial disappointment was our room, 077 on the third floor happen to be situated at the side of the building next to a private beach house. Half our view is that of their roof and AC compressor. It was unsightly. It's the first thing you see when you step out of the balcony. On my left peripheral is the beach. I didn't think of requesting for unobstructed beach view so I consider this my fault and decided not to complain. Hotel looked full too and there was a big wedding party. I was also told at check-in that the infinity pool will not be accessible our second day due to a private event. I expressed my disappointment but was told The Lind is an events place so I guess that was justification that at any given time certain section can be closed off to the rest of the hotel guests.

The following early morning, when I got up to use the bathroom, I could hear a loud humming/wind-like noise. I couldn’t figure out the source but not the AC as it was turned off. I couldn't get back to sleep. Second morning, the same noise. AC turned off. All lights off and same noise, coming from the bathroom. Even with the bathroom door closed, the noise was transferring to the room. It was 6:30am. I could not go back to sleep so walked to the front desk to report the issue. I was offered a room move if the issue is not resolved. Maintenance was sent around 8am. Maintenance told me it could be the bathroom exhaust. I told him the exhaust was turned off. It turned out that one of the two rooms beside us was actually housing some kind of water filtration system. He told me he turned it off and the noise indeed stopped. I was already suspecting that there may be a need to turn the system back on which means I will hear the noise again. It was our last night and the following morning, woken up again. I stepped out and could hear even louder noise coming through the water filtration room. 5:19am, yes 5;19am , I'm at the front desk again. Poor graveyard shift agent to have to deal with me once again.

By 9:45am, front desk was very prompt in calling to remind us it was time to leave to get the shuttle. By 9:50am room attendant was already knocking at our door thinking we had already departed. We already thought a 10am departure was far too early for 1:10pm flight but they said to avoid any possible delays along the way, best we leave by 10am. It just felt more like they needed to flip the room right away for whoever is arriving that day. If they were only as efficient in correcting our concerns.

At check-out, after settling the bill, there was no acknowledgement from the agent, not even an apology extended due to the noise issues we encountered. I felt my concerns were ignored. This prompted me to ask for the card of the GM. The Duty Manager came out to speak with me. I had a very frank discussion with him over the issues experienced and he was very receptive but it was now time to get into the shuttle. No effort from The Lind make up for our inconvenience. Not even an apology letter when we first reported the issue. I am not one to ask for compensation. Complaining is not in our itinerary when we vacation. I would not want to waste precious vacation time complaining. It is frustrating and you’re left annoyed the whole day. However, when things go wrong and it can and that is why there are Managers, maintenance workers onsite, a small gesture of a compensation from The Lind would have given me a sense that as guest I mattered to them. We left with a bad feeling.

Would I recommend The Lind? “Yes” definitely. Tartine has a great buffet breakfast. The Crust Bar & Café our favorite spot to wine and dine and just admire the beach. The staff was always polite. The grounds are beautiful and clean. If you're considering The Lind and you have an option to pick a room, avoid the room we stayed in.