Name: A good break
Item: The Orient Beach Boracay
Rating: 4
Author: Rain S

19 - 24 of 111 reviews

GabrielleA38

5435

Reviewed July 8, 2019

Wonderful spot with great amenities!

We had an amazing three night stay at The Orient! The room was beautiful and clean, with a comfy bed, air con, bottled water and coffee. The food was really good, and the staff went out of their way to cater for me being a vegetarian. We had a poolside and rooftop dinner with a grill, and staff made us drinks by the pool. There’s also a free shuttle that takes you to the beach throughout the day which was amazing! The best part was the in room massage that was organized for us. Absolutely incredible and highly recommend! Staff are so friendly and kind, it was a wonderful stay! Thank you!

Date of stay: July 2019

Ask GabrielleA38 about The Orient Beach Boracay

Thank GabrielleA38

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear GabrielleA38,

Warm greetings!

I am so delight while reading your great words and five star ratings for your recent stay here at our hotel. It was a pleasure to have you here. I am so happy that we are able to render our brand and culture way of our service to you and to Sir Justin. Your comments are very important to us, because this way we can picture the quality of our service.Nothing is more rewarding than receiving great feedback from valued guests.

We miss you both.

Please come back and visit us in the future to see and feel our additional difference of Filipino way of hospitality.

Regards,
Ajei De Juan
General Manager

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Gordon R

London, United Kingdom

Reviewed July 3, 2019 via mobile

The orent beach resort was ok staff were fantastic but very limited as far as food and drinks
You are asked as you arrive do you want Philippine or US brakefast then served the same thing no matter what you order
Dinner you can have anything on the menu as long as its fish or chicken drinks as long as its pineapple juce

Date of stay: July 2019

Ask Gordon R about The Orient Beach Boracay

2 Thank Gordon R

Dear Gordon R,

Firstly, I would like to thank you for trusting us to be your host during your Boracay vacation. It is so heartbreaking reading your comments about our property. I sincerely apologized for the items available at last minute of the night, most of our fruits and main ingredients run out due to volume of orders earlier by other guest. Our resto supposed to closing already however, I advise my F&B team to still accept your orders because I can see in your face that you are very tired already and hungry that time. Further, upon reservation process we stated that we are not serving pork and alcoholics drinks however if you are going to buy it from nearby stores it is allowed and free of charge.

Hope there will be a time to served you again. I am very much willing to keep in touched with you regarding this matter, please feel free to send us email to gm@theorientbeach.com

Thank you very much.

Sincerely,
Ajei De Juan
General Manager

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Nouhaila L

Tangier, Morocco

Reviewed June 25, 2019

Absolutely fantastic and relaxing hotel

If you stay in D mall or near beach, so much crowds and noisy. My friends stayed at station 2 and complaint about noise until 3am in the morning which is terrible. We stayed in the orient beach and this was a good decision because very relaxing surroundings, no noice at all, staffs are respecting and smiling always. Can go to beach just 5 mins walk by a nice road from this hotel. Hotel is very relaxing and everything just so nice and perfect for us.

Date of stay: May 2019

Ask Nouhaila L about The Orient Beach Boracay

Thank Nouhaila L

Dear Nouhalia L,

I would to express to say thank you very much for recommending our hotel location. I am happy to heard that you have enjoy your stay. We taking that's called Filipino hospitality which we'll known being be at all times. Nearby beaches, I agreed to you is very relaxing, sometimes I am also taking deep relaxation in Punta beach which walking distance from our hotel. I am so excited to see you soon again. Please plan your next visit.

Regards,

Ajei De Juan
General Manager

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Mir S

Reviewed May 20, 2019 via mobile

5 star services on 3 star hotel

We booth through Agoda and it was the Best Buy ever. The place is well managed and fantastic. Employees are professional and well mannered. Delicious foods and breakfast near the pool each day. Roofdeck lounge is another place to chill each day evening. Driver is very kind and so other staffs. Nearby stores, citimall and beaches. We will surely back here again.

Date of stay: May 2019

Ask Mir S about The Orient Beach Boracay

Thank Mir S

Dear Mir S,

Warm Greetings from The Orient Beach Boracay!

Thank you so much for your positive feedback. We are also happy to know that you had wonderful stay at the orient beach boracay. It is our primary goal to ensure all our guests are happy and satisfied.

We hope to host you again in near future.

Warm regards,

Guest Experience Manager.

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Harsh196

Reviewed May 20, 2019 via mobile

Your home in boracay

It is like your home in boracay. Staffs are like your friends and family. Ask them, they will smile and do it for you. I truly feel like home this hotel. Food and breakfast like home cooking. Chef got good hand of cooking and food is not like commercial style. Everyone working here with passion, you can feel it. Even the one watering plants each day is the security guard always smiling and ready to help with anything. So clean everything. Pool is so blue that everyone will love. Poolbar drinks are non alcoholic but they are really made from fresh fruits and yummy. Few mins walking distance from beaches. Free shuttle service to other places. Our stay was nice and comfortable. Thank you for making our holiday a nice one.

Date of stay: May 2019

Ask Harsh196 about The Orient Beach Boracay

Thank Harsh196

Dear Harsh196,

Warm Greetings from The Orient Beach Boracay!

We appreciate your true comment and overview about our hotel. Thank you so much for sharing your experiences about your stay at our hotel. Thank you for your kind words.

Hope you will stay with us again whenever you come back to this paradise island.

Warm regards,

Guest Experience Manager.

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