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All reviews don vito ambassador suite poolside room beach front the general manager live band sea view resident manager the hotel manager d mall breakfast buffet white beach hotel is located pool side overlooking the beach private pool few steps
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5 - 10 of 821 reviews
Reviewed August 12, 2022 via mobile

Boracay Mandarin Island Hotel was the best. When we did the inquiry online, after seconds M’Lily call us back right away to help us in booking. She is very accommodating, she helped us about the requirements we need. Service at the hotel was excellent from check in to check out. Staff at the hotel are friendly and polite.

Date of stay: August 2022
Trip type: Traveled with family
Thank melanie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 10, 2022 via mobile

Right on the white sands beach at station 2. Everything is around this hotel.
Great surveyed pool, good for all age.

Great service by very attentive staff.
Breakfast at good level with correct coffee which is rare in Phili.
Good cuisine at the restaurant with the new chief. Restaurant manager, also new, is very close to customers needs and requests.

Chose premier room or 1 of the 2 amazing suites with terraces and private pool overlooking the beach and sea.
Others have no view
Chose the transfer service from airport with private boat. It changes everything!

4 things to improve:
1/ wash the stairs with running water (restaurant/toilet side)
2/ more variety of fruits at breakfast
3/ make sure restaurant breakfast staff don’t put the music at 7am like it would be evening time …
4/ the path to the hotel from the hospital - not at the level of the hotel

Date of stay: August 2022
Trip type: Traveled with family
Thank Jerome M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 3, 2022 via mobile

The staff were so kind, helpful and attentive. Nice and clean room. They did every request and even extended help for our baby's safety. Beach front with big pool. The breakfast from the buffet were yummy

Date of stay: July 2022
Trip type: Traveled with family
Thank kgrey17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 31, 2022 via mobile


Excellent staff, superb location highly recommended to my friends and colleagues, cook to order food was great and delicious, stayed for 3days, short but relaxing family moment, certainly back and stayed longer next family holiday .

Date of stay: June 2022
Trip type: Traveled with family
Thank Romeo P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 29, 2022

Stayed here from July 22 to 25, 2022. We were traveling as a couple with our one year old baby. The service we got from the staff was outstanding, and they really went above and beyond to make sure we had whatever we needed to make our stay and our baby comfortable. Would love to stay here again. Definitely highly recommended.

Pros:
-Booking the private transfer add-on is one of the best things you can do for your family if you're traveling with kids. You will skip the long/hot walks and the long lines at the jetty port, get a speedboat transfer, and have all the help you need with your luggage. Cost is per head and very reasonable.
-Location is ideal if you want to be near enough all the good restaurants, cafes, bars, and stores.
-Quality of life conveniences like drinking water provided in the room and could be replenished anytime, beach mats and towels that could be borrowed, etc.
-Very thoughtful brand of service. They would provide anything we needed for our baby if they had it, such as a baby bath tub and bug zapper. One of the things we noticed was they had set the TV on default to a kids channel because they knew we were traveling with a baby.
-Special mention to our check-in/check-out process & concessions.
-Breakfast selection has good variety and tastes good enough.

Cons:
-The live band can and will be heard from the rooms, even if we requested the furthest room possible. They play well into the night until 11pm or so. I don't know if this would be a bother to young kids, but it was a bother to us more than to our baby. Although this is part and parcel of a lot of major resorts in Boracay.
-Some questionable design choices for the room such as tiny trash bins, a room lock that beeps/alarms within just a few seconds of opening the door, and a shower door that leaks into the bathroom floor.
-Pool is made with very small tiles and a lot of them have gone missing. Could be a potential cause for cuts/injury when feet have gone wrinkly from swimming.
-Suggestion: Add more places where we can hang our wet clothes.

Date of stay: July 2022
    • Rooms
    • Cleanliness
    • Service
Thank Jaga A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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