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Reviewed 13 March 2020

We stayed in the Grand Deluxe Room for our group and I was thoroughly impressed at how clean it was and the beds were so comfy. It was not lacking in space and there was also a clothes line by the shower which is a lovely little detail especially after swimming in the sea.

The room had plugs beside the bed and all the light controls from the beside too.

The customer service could not have done enough for all of us and made sure all our queries and issues were ironed out completely. Shout out to Ate Catherine!

I highly recommend the restaurant and the swimming pool - they also have a pretty nifty foot wash which you will get accustomed to. They had live music every night we were there and some excellent singers entertaining you.

Everyone in the Mandarin team treated you like a special guest and always a smile on the way.

They offer the transfer via Van and Speedboat which I highly recommend everyone take - it was a feature already in itself.

I could not recommend Mandarin anymore - definitely would use again.

Room tip: The Grand Deluxe room is literally about 20 steps from the beach walk and restaurant.
Date of stay: March 2020
    • Value
    • Location
    • Service
Thank dennisgT953AW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoracayMandarin, Manager at Boracay Mandarin Island Hotel, responded to this reviewResponded 26 March 2020

Thank you for sharing your positive feedback and for recommending Boracay Mandarin, your kind words are overwhelming! We are very pleased to hear that you had a wonderful experience with us! It is our priority to cater to all your needs as our beloved guest. Our staff always make sure to provide the comfort and satisfaction you deserve by serving you with smiles on their faces. Glad that you enjoyed our swimming pool and live music as we strive to offer the best experience to our guests. We hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 March 2020 via mobile

Me and family stayed at the hotel for 4 days.
The staff were very attentive and helpful.

The breakfast buffet was very good.

Don Vito restaurant attached to the hotel served delicious food.
The price was very good for the quality of food.
Being at station 2, the location was very central and everything that we wanted was easily in walking distance.

Our stay was very enjoyable.
I would definitely recommend them to anyone looking for a place to stay in Boracay. I myself would stay here again.

10/10

Date of stay: March 2020
Trip type: Traveled with family
Thank aw3somesaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoracayMandarin, Manager at Boracay Mandarin Island Hotel, responded to this reviewResponded 26 March 2020

Thank you for taking the time to share your review and for giving us a perfect rating, your kind words inspire us to do better! It is a pleasure to make you feel at home even you're on a vacation. I'm pretty sure that our entire staff enjoyed catering to all your needs as much as you enjoyed your stay. Thank you as well for checking out Don Vito, we are delighted to hear that you liked our food offerings as we continue to improve the variety of our menu. We would love to have you again as our guest!

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Reviewed 13 March 2020 via mobile

Our entire stay was very pleasant. The staff and the owner herself is very accommodating. Since we travel for work we look forward to have a good rest after an exhausting day and Mandarin Hotel provided us the comfort and the service that we needed.

Date of stay: March 2020
Trip type: Traveled on business
Thank iampumission
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoracayMandarin, Manager at Boracay Mandarin Island Hotel, responded to this reviewResponded 20 March 2020

Thank you so much for taking the time to write this review! It is our goal to see our guests comfortable and happy during their stay. We are glad that we were able to cater to all your needs and make you feel at home. Hope to see you soon!

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Reviewed 7 March 2020

My first time in the Philippines and we stayed at this hotel in Boracay. We loved it! Great location, customer service was off the charts!! We loved the live music every night in the restaurant. I only took off one star because the massage I had at the Boracay Mandarin Spa was extremely unsatisfying. Other than that great staff great location and I'll be back!!

Date of stay: February 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank nicholasbspringer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoracayMandarin, Manager at Boracay Mandarin Island Hotel, responded to this reviewResponded 20 March 2020

Hi! Thank you for sharing your experience at Boracay Mandarin. We always appreciate honest feedback as it continues to inspire us to do better. We are very happy to hear that our staff made your stay pleasant, it is also overwhelming to know that our live band made your dining experience entertaining. Our management apologizes regarding your experience at our spa, we're sorry that it didn't meet your expectations. Rest assured we will improve on this. We hope to see you again! Take care!

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Reviewed 6 March 2020

Stayed there for 5 nights, located right on the beach, breakfast was ok, the view was spectacular. The room had great air conditioning and a large comfortable bed. There is a good pool if you dont feel like swimming at the beach which is just 50 meters to the water.

Date of stay: March 2020
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank glenncQ5100TS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoracayMandarin, Manager at Boracay Mandarin Island Hotel, responded to this reviewResponded 19 March 2020

Thank you for taking the time to share your review! We are glad to hear that you had a great experience with us during your stay. It is our pleasure to make your vacation comfortable and convenient. We are looking forward to having you again as our guest!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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