My partner and I just returned from a 3 night stay in a suite apartment at pinjalo. I was arriving with a broken foot from an accident prior to our vacation, and the staff were incredibly helpful and accommodating - nothing was a problem. The suite room is fantastic with a huge open living room and upstairs bedroom with excellent air conditioning. The pool area is small but very nice, just in need of updating (new umbrellas, updated bar area).
*Due to new Boracay laws, there are no longer sunloungers on the beach provided. This information should be updated for new visitors*
Overall the hotel was great, but some updates are definitely needed to make the resort true value for money. The hotel is beautiful, but needs a lick of paint and modernising. Nothing much has been changed since 2011 (based on reviewers pictures)
*the living room area in our suite was stunning, but also very hot and humid. The ceiling fan was not powerful enough. Extra upright fans and/or improving the ceiling fan would make a huge difference.
*the bathroom was great with a huge rain shower, but the water pressure and temperature weren't good at all, you ran out of "hot" water very quickly.
*the Internet was very bad - although there wasn't much better on most of the island. But anything to improve would help.
*breakfast was good, but "unlimited fruit and eggs" wasn't offered and the menus were very old and scruffy. The breakfast room was quite dark and dull and not very inviting - needs more light. Easily updated!
I hope the hotel can update, and make itself even better than it already is, we'd love to return. Huge Thanks to all the staff for making our visit truly wonderful!