I was with my family last Holy Week (Mar 28-Mar 30, 2018) in Boracay and stayed at this Hotel. The room is good, a 'what you see is what you get' from the photos that Palassa publishes. The hotel staffs are all accommodating and are all available to assist you anytime.
Palassa is located at the other side from the White Beach, Bulabog Beach to be exact. It's a 15 to 20 minutes walk to the White Beach. You will be passing by the D' Mall and a street that has houses and some business establishments along the way. I think it is 1 km or so, far from the White Beach. If you are looking for a quiet place then this is the best place for you! However, if you'd really like to feel the 'Boracay vibes', it's better to stay at hotels along the White Beach as the location of Palassa is too 'dull,' no activities nor people swimming.
What can be improved by Palassa would be the time they are serving breakfast. During our stay, they started accepting orders for breakfast at 7:30 a.m and we'd get our orders after 30 minutes and past. This consumes much time especially if you are looking to wander in Boracay early or have early activities to do.
Nevertheless, Palassa is a good place to stay! Also, they have a complimentary one-hour massage which is a plus to staying here.More