We had a pleasant stay at the hotel. The location is perfect for those seeking peace and serenity. The staff are incredibly friendly and attentive. Their breakfast buffet was also good, they have variety of food to choose from. The kids really enjoyed the pool area since its not crowded 😁
During power interruption, their generator imediately kicked in, which is a plus points to them.
Overall, its all worth the stay. We 'll be back again.
Dear christianlouied,
Thank you so much for your fantastic feedback! We’re delighted to hear that you had a pleasant stay and found our location perfect for peace and serenity.
It’s wonderful to know that our friendly and attentive staff made your experience even better. We’re glad you enjoyed the variety at our breakfast buffet and that the kids had fun in the pool area—quiet moments by the pool can really enhance a vacation!
We appreciate your understanding during the power interruption and are pleased to hear that our generator was able to keep things comfortable for you.
Thank you again for your kind words. We look forward to welcoming you back for another memorable stay!
Best regards,
James L. Catedrilla
General Manager
Pefect location. Very close to the beach, but away from all the hustle and bustle. Staff is very accommodating. The hotel itself is vey clean and well kept. It also has a gym and a pool that will allow you to not break your routine of going to the gym while you are on vacation if you want to do that.
Dear bongp168,
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and appreciated our perfect location, just a short distance from the beach while still offering a peaceful atmosphere.
It's great to know that you found our staff accommodating and that the cleanliness of our hotel met your expectations. We’re also pleased you were able to take advantage of our gym and pool facilities to maintain your routine while on vacation.
We hope to welcome you back soon for another relaxing getaway!
Best regards,
James L. Catedrilla
General Manager
We enjoyed our stay. Clean resort, with friendly and accommodating staff, 2-3 minute walk from the beach. I like that they clean the room daily. My kid enjoyed the pool. Breakfast is good. They also have fast wifi too. We will surely come back
Dear MrsMGCLau2020,
Thank you for sharing your wonderful feedback about your stay with us! We are thrilled to hear that you enjoyed your time with us and found our resort clean and our staff friendly and accommodating.
It’s great to know that your child had fun in the pool and that you appreciated our daily room cleaning and fast Wi-Fi. We’re also glad you enjoyed our breakfast!
We look forward to welcoming you back for another fantastic stay in the future. Thank you once again for your kind words!
Best regards,
James L. Catedrilla
General Manager
This is our 4th time in Boracay and this time, we decided to stay in Patio Pacific for our 9th year wedding anniversary (4D3N). Travelled with my husband, my 2 yo son, his nanny and my MIL. We all loved this resort. From complete amenities/facilities (swimming pool, gym), to welcoming staff and sumptuous food. The highlight of our stay was the commendable and excellent customer service that were consistent from day 1. Everyone was very polite, helpful and attentive to all our requests and queries. Big shoutout to the kitchen/restaurant staff as they were very patient in attending to all my toddler's needs and we even asked to reheat our food bought outside.
Pool is always clean and water is warm, perfect if you are done swimming at the beach and you need some warm water to soothe your skin.
Facilities (resto, public restroom, veranda) are always clean and smell really good.
The personalized greeting and room setup to celebrate our anniversary was a very nice gesture and we appreciate it a lot.
Although they have limited breakfast buffet spread, we enjoyed the food and kept on coming back to get some more.
Few things I noticed that need some improvements:
-Room 102 is smaller compared to Room 105 though I paid the same for both.
-Bed is on the smaller side too.
-Requested for adjacent rooms but missed this request.
Overall, this hotel is very affordable and perfect for family/barkada/couple/solo travellers. We will definitely book with them again on our next Boracay visit.
Dear Juanderwoman,
Thank you so much for sharing your wonderful experience during your stay at Patio Pacific Resort Boracay for your 9th wedding anniversary! We are thrilled to hear that you and your family enjoyed your time with us and appreciated our amenities, facilities, and, most importantly, our dedicated staff.
It’s heartwarming to know that our team’s commitment to excellent customer service made a positive impact on your stay. We take great pride in our staff's attentiveness, and we will certainly pass along your kind words to our kitchen and restaurant team for their patience and support with your toddler's needs.
We also appreciate your feedback regarding the cleanliness of our facilities and the personalized room setup for your anniversary celebration. It’s our goal to create memorable experiences for our guests, and we’re glad we could contribute to yours.
Thank you for your valuable suggestions. We apologize for any inconvenience regarding the room sizes and your request for adjacent rooms. We are continually working to improve our services, and your comments will be taken into consideration as we enhance our guest experience.
We look forward to welcoming you back for another memorable stay on your next visit to Boracay. Your feedback helps us grow, and we can’t wait to serve you again!
Best regards,
James L. Catedrilla
General Manager
Nice breakfast buffet. Friendly staff and great service! The guards make sure to keep an eye on us whenever we're crossing the street. The staff are attentive and always smiling. They will greet you any time of the day. The food during the buffet are all delicious and changes the menu everyday.
Dear christinejoyc867,
It was such a pleasure to have you stay with us recently, and we are absolutely thrilled to read your glowing review of our hotel! We take great pride in providing exceptional service to all of our guests, and we’re delighted to hear that we succeeded in making your stay memorable.
Thank you so much and we look forward to having you back real soon!
Best regards,
James Catedrilla
General Manager
