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All reviews vip lounge pool access pool bar beach front premier room breakfast buffet grand room free shuttle pool attendant white beach great pool big pool shuttle service family room minute walk to the beach boracay trip beach area
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2 - 7 of 834 reviews
Reviewed 3 April 2020

We stayed here on Feb'20 for 4 nights Great location lot of shops and restaurants near by hotel the staff was very helpful (Many many thank for "JB reception" he was just amazing person very very helpful and friendly) our room next to the pool room 111
nice and clean room very day. Lot of choose for breakfast. Highly recommend *****

Room tip: Upgrade room on the pool side
Date of stay: February 2020
    • Sleep Quality
    • Rooms
    • Service
1  Thank Thaichix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 21 March 2020

On arriving at the hotel , the professionalism , courteousness and friendliness of the staff was in abundance . We were made to feel comfortable and at home immediately .
The hotel and facilities were just as advertised and perfect for our short stay .
Unfortunately due to the spread of Coronavirous over the whole planet , all hotels were struggling with the lack of guests . So under these circumstances and the hotel needing to close temporarily , the staff showed amazing strength of character .
Will we visit again ? ABSOLUTELY we will and look forward to seeing all the smiling faces of the staff . Henann Lagoon Resort management , you should be proud of every one of your staff .
Look forward to seeing you all again in the near future .
Lawson and Lenie - London/Manila

Room tip: Room 211 was in just he right posiion for us , with good views all round
Date of stay: March 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank Freedom633407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HenannLagoonTeam, Front Office Manager at Henann Lagoon Resort, responded to this reviewResponded 1 April 2020

Dear Freedom633407,

Thank you for the "heartfelt" review for Henann Lagoon!

It was our pleasure to make you and Mr. Lawson at home with us. We believe that our guests’ experience starts even before they walk through our doors—we are so happy to hear that you enjoyed our personalized service before, during, and after your stay.

Hospitality extends outside of our four walls—it is the "authentic" Filipino Hospitality given by our staff, where Henann is known for.

Best regards from us here and we look forward to welcoming you back to your new home here in Boracay Island.


Sincerely,

Sarah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 18 March 2020 via mobile

Pampering starts from the moment they open the door for you cool complimentary drinks, though front desk can use a smiling/welcoming face, where everything changes is from the friendly and attentive staff from the buffet, porters, pool, and housekeeping they’re outstanding well kept and maintained love the amenities inside the room definitely worth it...

Date of stay: March 2020
Trip type: Traveled with family
1  Thank R3dSix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HenannLagoonTeam, Front Office Manager at Henann Lagoon Resort, responded to this reviewResponded 1 April 2020

Dear R3dSix,

Many thanks for having taken the time to share your positive feedback about your recent visit to Henann Lagoon with the tripadvisor.com community,

We are delighted that hear that you were able to feel the warmth welcome by the staff and enjoyed the services and facilities that we offer. We are very sorry to hear if we were not able to meet your expectation in some areas but we sincerely hope that it does not deter you from visiting us in the future - all of your feedback has been passed along to the team with thanks.

We hope to welcome you back! Please do not hesitate to contact me directly if I can assist with any reservations here at Henann Lagoon Resort.


Sincerely,

Sarah

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Reviewed 13 March 2020

My twin and i celebrated our 40th birthday @ Henann Lagoon Resort Boracay Island, Philippines. It was so special.Thank you for providing us a very nice complimentary room that was comfy and spacious.We were really surprised and love it so much.Breakfast buffet was so delicious & customer services were excellent.can't wait to come back

Date of stay: February 2020
Trip type: Traveled with family
Thank Rozzenni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HenannLagoonTeam, Front Office Manager at Henann Lagoon Resort, responded to this reviewResponded 1 April 2020

Dear Rozzenni,

Thank you for taking the time to review at the Henann Lagoon Resort.

We are so thrilled to hear that you and your twins' birthday staycation was a success! Our team, love making these special occasions even more meaningful for our guests! I will pass along your compliments to the team regarding your memorable experience with us.

We look forward to welcoming you for more birthdays!


Sincerely,

Sarah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 March 2020 via mobile

Henann Lagoon is an amazing hotel! We booked Suite with plunge pool with extra perks of breakfast buffet with complimentary drinks and desserts upon our arrival. They beat my expectations by far and the photos on their website were as great as on its personal! Great food, biggest pool in the area and a very friendly staff almost everyone including the security guard. I love their staffs there, we felt like we are at home. My family loves staying there! We will definitely come back there for our next Boracay trip and definitely recommend this hotel to my friends. Thank you everyone for giving the best service! Keep up the good work!

Date of stay: February 2020
Trip type: Traveled with family
Thank zackt230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HenannLagoonTeam, Front Office Manager at Henann Lagoon Resort, responded to this reviewResponded 1 April 2020

Dear zackt230,

Wow! Thank you for your kind words about “Henann Lagoon Resort".

So happy to hear that you were well-taken care of before, during, and after your stay! For us, our guests’ experience starts before they walk through our lobby doors, as you mentioned, welcomed by our hardworking security! We will pass your “showering praise” to our Front Desk, Housekeeping, and Lagoon Cafe teams.

Glad you were also able to enjoy our Suite with plunge pool. Thank you so much once again, please do not hesitate to reach out to arrange your next staycation!


Sincerely,

Sarah

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