We stayed in Henann Lagoon for my mom’s 65th Birthday. In 65 years,it was by far,the best birthday celebration she ever had! We were assisted by a super host Sarah Cepe who arranged for everything- Breakfast,The Surprise song,checking in the room even the massage,in room meals until we checked out. I could not ask for more,she went over and beyond just to make sure we would be able to pull off this celebration. Henann must be so lucky to have her! More
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It's my fiances first time in Boracay and she chose Henann Lagoon Resort for us. We decided to upgrade our room and they gave us such an amazing room- it was beautiful and spacious with a view of the pool! All the staffs were very friendly and polite, and always had a smile on their faces- from the ladies at the check in desk to the gentleman who helped us with our stuff all the way to our room. The breakfast was one of the best part, they have everything you could possibly want for a breakfast buffet. The awesome bartender at the pool bar made us quality drinks and was very accommodating - gave us two free drinks! The shuttle from the hotel to the beach was very convenient; it made our trip a lot easier! Our experience was definitely five stars from start to finish, from the welcome drink up to the moment we got escorted to the boat back to the mainland. For sure we will come back and stay here again. Well done guys!
Dear 410parks,
Thank you for your dedicated support to “Henann Lagoon Resort"
Our entire team work hard to make each stay better than the last! So glad to hear that you enjoyed our upgraded room, signature welcome amenities, food offeringsand the personalized attentions of our Guest Relations team! Thank you again for your recommendation to like-minded travelers on TripAdvisor!
We look forward to welcoming you back for another unique and memorable experience with us!
Sincerely,
Sarah
Thank you to the staff at the Henann Regency. What a beautiful property, we were there at the MK Leadership conference, so we did experience the meeting space and attentiveness of the wait staff for water, coffee, tea and treats!! Very Impressive!!
A Breakfast buffet was included that was enormous, the air conditioning worked great, drinking water was from a filtered machine, music was awesome!!
Our downtime was spent at the swim up pool with bar and at the beach!! Again awesome!!
From check in with Daisy to check out where I needed some first aid, we were definitely taken good care of.
Dear lisavG5707GN,
Thank you for your sharing your review with the Tripadvisor Community!
We are overjoyed that you had an excellent stay with Henann Regency. We will pass along your kind words to Daisy and to the rest of our Henann Regency teaml!
We look forward to welcoming you again to any of the Henann properties here in the island.
Sincerely,
Sarah
My husband and I stayed at the Henann Lagoon Resort for 7 nights during Feb. And what a great and memorable stay we had. Our room was a “Pool Access”, which I would recommend, and the room itself was comfortable and clean.
On arrival, check In process was very quick which was great for us after long travel in, and check out process was just as quick which was great.
Our morning breakfast consisted of a variety of food. It can get very busy in the buffet so we would have an early breakfast before the people started to make their way down. The staff during breakfast were so friendly and accommodating and a special thanks to Rye and Rachel for the extra friendly service. Both of these staff members went beyond their duty to make every moment a special one. Dinner service was just as great. It wasn’t overly busy and crowded which made it a little more intimate.
Location of Resort was great, in walking distance to D-Mall and convenience Stores. Overall, our experience was great, but it’s the STAFF that make the establishment, and your stay worthwhile.
I highly recommend Henann Lagoon Resort, and would definitely return in the future. Thanks for a memorable experience.
Dear travel_queen0109,
We are so honored that you have chosen Henann Lagoon as your residence in Boracay Island! Thank you for sharing about your experience with us!
So happy to hear that everything went smoothly. It always means the world to us, particularly Rye and Rachel, to have the opportunity to delight and create a unique memorable experience with our guests.
We look forward to making memories with you again!
Sincerely,
Sarah
The morning buffet was so delicious and the staff at Henann Lagoon Cafe was so kind and always greeted us with a smile. Also, John and the Pool staff were amazing! Thank you for cleaning the pool super early in the morning!
Dear kennro,
I would just like to say thank you for choosing to stay with us and sharing your wonderful experience on TripAdvisor!
We are truly flattered as well as delighted to have read your review and know that we are succeeding in our goal to WOW our guests. We will surely pass on the good words to John and the rest of our pool attendants.
We hope to see you again in the future where we will be able to go above and beyond for you once again!
Sincerely,
Sarah
As soon as we got to Henann Lagoon their staff greeted us with their warm smiles and were very accommodating with all our needs, we had a great time. The hotel itself was very clean and beautiful, the food was also delicious, in short they had almost everything we needed. We will definitely be back ❤️
I’d like to also thank Ms. Sarah for sending us off as we checked out. ☺️
Dear Shielamariebriones,
Thank you for writing about your experience at “Henann Lagoon Resort"!
We are so glad to hear you appreciated the warm welcome and attentive service rendered by our team. Delighted to hear that you especially enjoyed our House amenities and food.
I , and the rest of the team, looks forward to having you back! Please do not hesitate to reach out for your next stay’s arrangements.
Sincerely,
Sarah
