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Oeliram
Jerusalem, Israel

Great direct pool access rooms!

5.0 of 5 bubblesReviewed 3 weeks agovia mobile
We stayed at the Hennan Palm resort for 2 nights. Our direct access pool rooms were amazing, we made use of the pool much more due to the convenience. In comparison to the Hennan Crystal at which we also spent two nights- the ground pools at the palm are nicer and more specious although the sky pool at crystal is unbeatable. Location of crystal is a bit better and more central. For us as vegetarians the buffet breakfast was more or less the same in both although the palm charged for cappuchinos (a 5 star hotel should not be charging for this) and the crystal did not. But both are 5 star and offer excellent service. Our resort transfer to and from the airport was good and effecient.
Date of stay: May 2024
Trip type: Traveled with family
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23 - 28 of 2,296 reviews
Reviewed 3 weeks ago

We Had a great time at this restaurant to celebrate my 27th birthday. All the food was really good specially the beef steak and pork belly. We also have great service from Ar jay and Hannah .. we really enjoyed everything and would definitely come back again.

Date of stay: May 2024
Trip type: Traveled with family
Thank yhen P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago via mobile

It's the best buffet and customer service I've experienced in Boracay. So many food choices and the presentation is perfect. Great seating along the beach people watching and able to take pictures of the amazing sunsets while sitting at the table. Hannah is a great waitress she goes above and beyond making sure the drinks never run out.

Date of stay: May 2024
Trip type: Traveled solo
Thank brandonsA902DP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

To stay in this hotel is just an amazing experience, the breakfast have a lot of meals options, rooms are clean, the stuff is very kind and professional, especially Rutchel who always help a lot and is super nice person! We stayed in this hotel already 3 time and we never got dissapointed! I can recommend it to everyone

Date of stay: May 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paulina B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

Hotel accommodation is amazing. Staff is friendly, nice and always have a smile on their face. Rutchel is on duty every time we come in for an ice cream. Highly recommended hotel. Closer to the beach and the beach is gorgeous. We definitely coming back again.

Room tip: The pool is not crowded, you can jump in late morning because they always clean the pool.
Date of stay: May 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gina M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago via mobile

Staying in a direct pool access room and unfortunately still have 4 nights to go! The room smells and feels dirty, lacks care and attention to detail. For the price you pay, there is no quality about the room or hotel! It is furnished with old furniture that is damaged and clearly should be replaced especially being in a hotel environment.
There is mold all through the bathroom and grout in the tiles in the main room looks like it has never been cleaned! There are bugs crawling around everywhere and the moment you switch the air con off the room is overpowered by a damp and moldy stench.
The buffet breakfast is very much overrated, it’s super hot, flies all over the food and people are drenched in their sweat whilst eating! The food is not that great either! My 2yr old was given a small plate of food to try and because she didn’t like it, they charged us for it. We also tried a waffle and pancake which was bland and dry and because we didn’t finish it, were charged again. It’s obvious the resort will do anything to squeeze another $ from the tourists here. There are also so many rules that apply here. It makes it quite uncomfortable to relax as you always feel like you are having to check you comply with all the rules and regulations otherwise surprise surprise, yep you guessed it, they charge you for it!
The blinds in the room only partially close so at night or in the morning there is light coming through. It’s also really loud outside with noise coming from the restaurant. Not pleasant.
I deliberated between this and another hotel for our long awaited holiday and I’m so Dustin myself for choosing this resort. If I had of known what I know now, I would never have considered this hotel. So if you are thinking about this hotel, reconsider I am positive there are better ones than this one!

Room tip: Avoid the buffet restaurant unless you want to be dining in your sweat and have your food covered in flies! And lick your plate clean!
Date of stay: May 2024
Trip type: Traveled with family
Thank Valentina1738
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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