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Reviewed November 25, 2022

the service from a wonderfull man known as the beach master bj, is wonderfull, he always made sure we had ice cold water, and over the 4 days we stayed here i am only regretting not being at the beach all 4 days. bj learned our preferanses better and better each day and by the last day it was so perfect. The rest of the staff, hotell room is all superb and always did the little extra for us, we was interested in a special salt used at thier resturant for our stake dinner and it resulted in a personall conversation with the head chef about a dying art of making salt. They really made sure we felt remebered and taken care of. the hotel should not be a 5* but a 6*

Room tip: don't feel bad about staying at the hotel for your entire stay. outside the hotel it is to crowded
Date of stay: July 2022
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Kristoffer s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patrick Manthe, General Manager at Crimson Resort and Spa Boracay, responded to this reviewResponded November 26, 2022

Dear kristoffers878,

Greetings from Crimson Resort and Spa Boracay.

What a delight to read your lovely review and receive such high praise from you. We are very thrilled to know that everything lived up to your expectations. We always strive to provide our guests with memorable experiences and knowing that you had a splendid holiday just made our day.

Please rest assured that I will gladly share your positive feedback with my entire team.

We would be delighted if we could have the pleasure of your company once again on your next visit to Boracay.

Sincerely,

Patrick Manthe
General Manager
boracay.gm@crimsonhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2022 via mobile

Great, attentive, and caters to family. We love our time with Crimson. Staff are very friendly and accomadating and without any exaggeration, each staff goes above and beyond.

Transportation to the resort from the airport was included in our package and even though there was some mix up (which was my fault) with our flight information and our names were not on their list of client pick up, Crimson staff took it in stride and solved the issue without giving us any hassle.

I highly recommend their spa! I did the hour massage, mani & pedi. The massage took longer than expected but I can’t complain about that. But definitely plan more time if you’re going to do all 3. Again, the staff was awesome and was very accomadating.

We did not do any much travelling outside the resort because they had everything and we tried pretty much all of the restaurants inside, food was delicious! Even when we tried to venture outside, the staff at lobby helped us where to go and called an e-trike for us when we missed their free shuttle to the main city. The beach was like a private beach! Which we love and our time spent was peaceful and relaxing. The view of our room was magnificent. We will definitely be back when we can. Most of all, they are great with family, the breakfast buffet was just the best, and by the end of our stay, staff knew my daughter’s name and had everything prepared for her whenever we come for any of the restaurants.

Date of stay: November 2022
Trip type: Traveled with family
Thank 3xie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patrick Manthe, General Manager at Crimson Resort and Spa Boracay, responded to this reviewResponded November 23, 2022

Dear 3xie,

Greetings from Crimson Resort and Spa Boracay.

It was with great pleasure that I read your kind comments regarding your stay with us and I am delighted that you had such an enjoyable time at our hotel. Your positive feedback only encourages us to continue towards our goal of offering guests a memorable experience while staying with us.

Rest assured that I will share your kind comments with my entire team to serve as an inspiration for all of us to continue serving our guests in as perfect a way as we possibly can.

I would like to say that it was a genuine pleasure to serve you during your time with us and we look forward to welcoming you back again soon.

Sincerely,

Patrick Manthe
General Manager
boracay.gm@crimsonhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2022

We enjoyed our stay and amazed by Crimson Boracay's superb customer service. Special mention to the following Crimson staff who made our stay even more special:

Ms. Ces, Ms. Shaniah and Ms. Dior from Front-desk
Mr. Joshua, Lifeguard
Ms. Jona, Mr. Anton and Mr. Rey from Saffron Cafe
Bee Jay from Azure Beach Club

We highly recommend them; they are all very approachable and charming! Crimson Boracay is so beautiful; it's perfect for family relaxation. We look forward to visiting and staying again at Crimson Boracay.

Date of stay: November 2022
    • Location
    • Sleep Quality
    • Service
Thank Jazelanncastillo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patrick Manthe, General Manager at Crimson Resort and Spa Boracay, responded to this reviewResponded November 22, 2022

Dear JazelC1991,

Greetings from Crimson Resort and Spa Boracay.

Thank you very much for leaving a review of your recent stay at our resort. It was such a pleasure to have you with us and we are happy to hear that you enjoyed your holiday experience to its fullest.

We would be delighted if we could have the pleasure of your company once again on your next visit to Boracay.

Sincerely,

Patrick Manthe
General Manager
boracay.gm@crimsonhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2022

We loved our room, the resort and the location - very clean and modern. The staff were all very cordial and helpful, the food was good though sometimes we find it a little bit salty to our taste :)
We will surely love to stay here again next time we come to Boracay.

Date of stay: November 2022
    • Value
    • Rooms
    • Service
Thank 29_glorianm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patrick Manthe, General Manager at Crimson Resort and Spa Boracay, responded to this reviewResponded November 18, 2022

Dear 29_glorianm,

Greetings from Crimson Resort and Spa Boracay.

On behalf of the entire team, I would like to thank you for your feedback regarding your most recent stay with us and for the high ratings you have given us. We are delighted to hear that you had a wonderful stay and that our facilities and services could enhance your time with us.

We are looking forward of having the pleasure of your company once again on your next visit to Boracay.

Sincerely,

Patrick Manthe
General Manager
boracay.gm@crimsonhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2022

Great services, food and ambiance at Mosaic Latin American Grill.. . Special thanks to our server Ara and Cyra for their wonderful services.. Highly recommended and definitely we'll come back.Superb!!!!

Date of stay: November 2022
Trip type: Traveled with family
Thank Dylhnj0688
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patrick Manthe, General Manager at Crimson Resort and Spa Boracay, responded to this reviewResponded November 16, 2022

Dear Dylhnj0688,

Greetings from Crimson Resort and Spa Boracay.

Thank you very much for leaving such a nice review of your recent visit to Mosaic restaurant. It was such a pleasure to have you with us and we are thrilled to read you enjoyed the culinary experience to its fullest.

Please rest assured that your feedback will be shared with my entire team.

We would be delighted if we could have the pleasure of your company once again on your next visit to Boracay.

Sincerely,

Patrick Manthe
General Manager
boracay.gm@crimsonhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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