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Fairways & Bluewater Boracay
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Reviewed April 24, 2022 via mobile
Breakfast

They got the best staff. Very accommodating. Smiling faces. Shoutout to them. They do make sure that their guests is well assisted. I hope that there’ll be more staff like them. They’re an asset. Thank you.

Date of stay: April 2022
Trip type: Traveled with friends
Ask Z6715SBmichellec about Fairways & Bluewater Boracay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fairways and Bluewater Boracay, Marketing at Fairways & Bluewater Boracay, responded to this reviewResponded May 5, 2022

Dear Z6715SBmichellec,

Greetings from Fairways & Bluewater!

We are deeply elated that you found our amenities and facilities, especially our pool and our room, to your liking. With its modern vibes and Instagram-worthy display, it is definitely a favorite of many of our valued guests.

Most of all, we are absolutely delighted that our staff was able to assist you with all your needs during your stay. It is encouraging to note that they made you feel welcome and cared for. Your commendation means the world to us and we thank you from the bottom of our hearts. We are likewise thrilled to learn that you had a satisfying dining experience during your stay with us and that you appreciate the efforts of our team in giving you the best Fairways & Bluewater Boracay Experience.

We are all eager to see you back at the resort. Please do visit us again soon!

Have a lovely day ahead!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2022 via mobile
Not as nice as the pictures look!

The pictures on the hotel website are from when the hotel was new in 1997. The hotel now is run down, the infinity pool and the pool house there are in shambles and are in need of serious repair! This hotel needs some refurbishment in its future! Not all of the hotel was open as well. The souvenir shop and convenience store have been shut down. The typhoon damaged a lot of the hotel. The biggest flaw I see with this hotel is the entrance. During my stay a lot of elderly we’re staying here and you have to go down steep stairs! One fall and someone can get seriously hurt! Redo the stairs immediately! On a positive note, our room was nice and no issues with it.

Date of stay: April 2022
Trip type: Traveled as a couple
Ask beatlebobb about Fairways & Bluewater Boracay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fairways and Bluewater Boracay, Marketing at Fairways & Bluewater Boracay, responded to this reviewResponded May 5, 2022

Dear beatlebobb,

Greetings from Fairways & Bluewater!

It has been our utmost pleasure to have you stay in our resort paradise. The health & safety of our guests and people is truly our top priority, especially at this time when the global COVID19 pandemic is prevalent. We make sure that all protocols and guidelines are strictly implemented to keep our guests safe & worry-free during their stay.

We are sorry to hear that your visit came at the time of the typhoon – in spite of all the challenges, we remained steadfast to keep all of our guests and employees safe. We are still rehabilitating and reconstructing some areas currently not in use which were hit by the typhoon and have noted your comments. Please know that we take feedback like this seriously, and we will ensure to discuss these points with the team and explore ways how we can further improve our services. Happier still is that even though there are limitations inside the resort due to the pandemic and typhoon, we were able to still give you a pleasant experience.

Our staff always go the extra mile to provide exceptional customer service and no typhoon nor pandemic can ever dim their commitment to take care of our guests. We have noted your comments on our stairs and these have been forwarded to our Engineering & Maintenance for corrective and preventive safety improvements to be implemented.

Our exclusive and private white sand beach is a great spot to wander and relax, and we hope you took a lot of pictures to share as this is an incredibly popular location for taking Instagram photos.

We hope to have the chance to welcome you all back for another vacation soon.

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Reviewed April 17, 2022
Scam hotel! Not beach front, most facilities destroyed and no functioning toilet in room - avoid and stay in Town

This hotel is a scam, significantly more expensive than comparable hotels and most definitely not “beachfront” as the photos claim. The private beach requires a multi minute shuttle to get to.

80% of the resort is closed, in a dilapidated state and hidden away - most of the pictures of the resort are from areas that have been “under repair” for 3+ years.

The breakfast is soggy spaghetti and you basically need to fight the other patrons to get a plate.

The dining area drips water over all the patrons, the room toilets don’t flush and the hotel is falling apart. Just look at the photos….

This resort deserves zero stars however I have given 1 star for the very friendly staff in the restaurants who are trying their very best against a hostile anti visitor management group.

The toilet in our room did not flush and we were required to use the restaurant toilet for most of our stay. Disgraceful!

Date of stay: April 2022
Trip type: Traveled with family
Ask redslazer about Fairways & Bluewater Boracay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fairways and Bluewater Boracay, Marketing at Fairways & Bluewater Boracay, responded to this reviewResponded June 6, 2022

Dear redslazer,

Greetings from Fairways & Bluewater!

Thank you for your review of your recent stay with us. We are saddened to hear about your experience and we hope we will be able to provide a better one on your next visit.

It is unfortunate that because of the Global Covid-19 pandemic, some of our amenities and facilities are still closed or limited in operation. Our official website and social media pages do reflect our message to our guests that we are currently on limited operations thus some of the facilities are not available. Like all the other hotels in the island, Fairways & Bluewater is indeed still grappling to recover from the effects of the Global Pandemic. We have chosen a recovery path that is slow but sure --- opening our facilities gradually while ensuring that whichever is made available for guests are operated at its best… functional, secure and safe.

We have noted your feedback on the breakfast service and this is something we will work to improve moving forward. We've also taken note of your experience with our bathroom and rest assured that it'll be raised to the concerned departments for corrective maintenance and repair. Despite this, we are glad your overall experience was great. We will definitely inform the whole team that they made your experience truly memorable. No storm nor pandemic can ever dim the enthusiasm of our high-spirited and dynamic staff members to provide world-class service to our esteemed guests. It truly means a lot to have our valued guests share their positive experiences, especially during this difficult time.

Our location being away from the busy area of the public beachfront makes our property and uncrowded facilities more exclusive and perfect for the new normal of safe distancing away from the jams and bumps of the public beach. We humbly hope that you will consider staying at our resort again in your future travels. Take care and stay safe!

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Reviewed April 15, 2022 via mobile
Excellant resort

Excellant hotel, staff were always willing to help and nothing was too much. Our room opened up to the poolside which was a huge plus to us.

Hotel is part of golf club and free shuttle was available to take you to reception and also private beach.

Hotel was located in Station 1, only short trike ride to Station 2 (for nightlife and beaches).

All in all had a really enjoyable time in Borocay

Date of stay: April 2022
Trip type: Traveled with family
Ask dave5661 about Fairways & Bluewater Boracay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fairways and Bluewater Boracay, Marketing at Fairways & Bluewater Boracay, responded to this reviewResponded April 16, 2022

Dear dave5661,

Greetings from Fairways & Bluewater!

We are happy that you were able to fully utilize our free 24/7 shuttle service in exploring our vast property. Fairways is known for its 18-hole championship Golf Course surrounded with lush greenery, Instagram-worthy spots, and amenities. We are likewise thrilled that you found the proud gem of Fairways & Bluewater, our very own private white sand beach. It is perfect for relaxation and picture-taking activities because of the magnificent display of the open Sibuyan Sea and amazing coves. More so, we are glad that you appreciated the clean and well-sanitized large-cut pool access room we have and all of its features.

We are very much delighted with your kind remarks and your most generous excellent rating. It is a source of great honor and pride for our staff members to be highly regarded with kind compliments and excellent ratings from guests. Fairways & Bluewater is constantly evolving and we take pride in ensuring that our guests receive top-quality service and an awesome experience. We shall share your kind words and appreciation to the rest of the team.

We hope to share more happy memories with you. Please do visit us again soon.

Have a good day ahead

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Reviewed April 14, 2022 via mobile
Best guest service

We enjoyed our stay at this hotel. Breakfast buffet was ok. We were not that satisfied with the restaurant menu but we hope for more improvements.

The Front Office was very accommodating most especially to Kenjie who was always there when we needed assistance very helpful and we feel the sincerity in giving trully great service to every guest. Thumbs up to you Kenjie!!! Keep it up!!!

Eventhough restaurant menu was not that satisfactory we were extended very good service by servet Angel at the Gastropub Restaurant/Kusina de Acosta. We love their Lemonade Shake though.

Housekeeping was great!!! Prompt service was extended when we requested additionals. Sheets snells nice!!!. Room was comfortable and safe. We felt at home during our stay.

We wish to return in the future.

Gary & Tina

Date of stay: April 2022
Trip type: Traveled as a couple
Ask rhodorap28 about Fairways & Bluewater Boracay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fairways and Bluewater Boracay, Marketing at Fairways & Bluewater Boracay, responded to this reviewResponded April 16, 2022

Dear rhodorap28,

Greetings from Fairways & Bluewater!

It has been our utmost pleasure to have you as our esteemed guest in our resort paradise.With the lush greens and peaceful ambiance, it is truly home away from home. We are sure that our Housekeeping team will be happy to hear that you loved the room setup they prepared for you. Here at Fairways & Bluewater, we want our guests to feel the different side of Boracay where you can rest, relax and recharge. More so, we are glad that you appreciated the clean sheets and well-sanitized large-cut rooms we have and all of its features.

We are glad you experienced and appreciated the warm and sincere service of our dedicated and caring staff members. Guest satisfaction is our top priority and we were able to provide you with a great experience. We work very hard to ensure that we provide the best and most memorable Fairways & Bluewater Boracay experience for each guest and we are delighted to learn that this has been manifested in your stay. We have noted your comments on our breakfast service and menu and these have been forwarded to our Food and Beverage team for consideration and possible improvements to be implemented. We will definitely inform kenjie, Angel, and the rest of the Fairways & Bluewater team about how pleased you were with their service and that they made a positive impact during your stay. We are sure they will be very happy and more motivated to work harder for our guests.

We hope to share more memories and happy times with you upon your return.

Have a wonderful day ahead!

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